I went to Brewers Decorator Centre to purchase a specific wood preserver brand which I had failed to locate in my normal DIY stores. WOW what a surprise, the staff were extremely helpful and it wasn'... See more
Company replied
8 St Austell Bay Business Park, Par Moor Road, PL25 3RF St Austell, GB
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I went to Brewers Decorator Centre to purchase a specific wood preserver brand which I had failed to locate in my normal DIY stores. WOW what a surprise, the staff were extremely helpful and it wasn'... See more
Company replied
Just recently started using Brewers as its over 20 miles away from home. But found their range of products brilliant in comparison to whats available local to me. So far im impressed with the servic... See more
Company replied
Brilliant service from Brewers St Austell - got some dulux trade samples mixed at the shop, then went on to order chosen paint online, picked them up from the shop when ready - really smooth process
Company replied
Staff are always helpful and patient with beginners. I think it's useful buying my paint from a company which supplies professionals. I got used to buying from Brewers with my hubby when they sup... See more
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Written by the company
Trade Deals
Paint
Wallpaper
Woodcare
All Brands
8 St Austell Bay Business Park, Par Moor Road, PL25 3RF, St Austell, United Kingdom
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I knew Brewers would be able to give me a good range of the colour teal I needed for my bedroom walls & to match the feature wallpaper I had purchased.
When I’d narrowed down the choice to three, I was able to get sample pots. Finally chose Dulux Proud Peacock, which they had ready for me to pick up after ordering on their online shop.
Excellent online service again. Great price, paint ordered and delivered next day.
Quick delivery, second time using this product and will be buying it again next time.
Absolutely brilliant service, went into store with idea of what needed was given a colour chart (made decision harder as loads of colours to choose from), ordered all paints online received next day,
The paint is excellent my external walls on house was in a very bad state with cracking, blistering, multi coloured old paints, I prepared the walls pressure washed, primed before coating with Albany Lilac Masonry and OMG with just 1 coat my house looks amazing couldn't ask for better.
My paid for item was not in stock. Did not bother to let me know. Phoned store after 2 weeks to cancel order.

Reply from Brewers Decorator Centres - St Austell
Great service and choice of products 👍🏻
All well apart from no text/email to advise
Excellent customer service when there was a supply problem. Can’t fault them at all.
Good communication re delay in manufacturers delivery, very helpful on a telephone enquiry
Informed me there would be a slight delay - and it was slight ! Very good service
Ordered some teak wood filler online but whenI went into store to collect I was told that it had to be ordered and was not in stock at my selected store. This was not made clear on the website. Cancelled the order.

Reply from Brewers Decorator Centres - St Austell
I ordered several sample pots but two were substituted for another colour. Not what I asked for or expected. I was told that it was not possible to provide the colours I ordered as there would not have been enough tint in a small pot of that size. Why advertise them then? Surely the same would apply to all samples as the colour is based on a percentage of the tint to the base colour.
Haven't received the refund for these two samples yet. The driver took them back to the shop and promised a refund.
Poior service. I shan't use brewers in the future!

Reply from Brewers Decorator Centres - St Austell
Very helpful staff. Excellent knowledge of products. Thoroughly recommend
We ordered on line, had to chase, then called customer service as getting nowhere fast. Spoke to James so helpful. Apparently the volume of your stock item Albany paint was out of stock ? ( give us smaller measures I would have thought !) we were held up on our progress /job due to poor service.
James Sorted our issue out with your St Austell branch. The manager who drove a VW pasatt delivered the paint the next day but what a grumpy ol so.... never smiled, apologised or anything. I updated James.
I’m an Eastbourne gal, always used brewers in Sussex homes and now our Cornish business, in Looe, Cornwall

Reply from Brewers Decorator Centres - St Austell
Ordered on line. Collected next day. Although one item was out of stock on line, the item was available on collection. All good
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