My experience wasn’t so good for quite a while in all honesty! I actually stopped shopping there for well over twelve months because of certain members of staff! But I’m glad to say since my branch... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My local Brewers stock a wide range of painting and decorating products from top brands. Their paint mixing service is done on site, quickly and conveniently. The staff are all very helpful and pleasa... See more
Company replied
Great customer service today from Dave at Brewers, Fenton, Stoke on Trent. While trying to decide on which choice of exterior paint, he was very patient, offering advice and nothing too much trouble.... See more
Company replied
Perfect paint and top notch customer service. Nothing too much trouble and great communication with a voicemail left when I couldn’t pick up letting me know my paint was ready for me. Great quality pa... See more
Company replied
Company details
About Brewers Decorator Centres - Stoke
Written by the company
Trade Deals
Paint
Wallpaper
Woodcare
All Brands
Who are Brewers Decorator Centres?
Transform your space with Brewers, your go-to destination for top-tier paint, wallpaper, and woodcare supplies. With over a century of expertise, we cater to DIY enthusiasts, seasoned decorators, and contractors alike. Explore the finest brands across our network of 200+ stores and online.Contact info
Unit 6, Victoria Road, ST4 2HS, Fenton, United Kingdom
- 01782 209221
4.9
Excellent
77 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Great service. Expert advise over the phone. Delivery the following day. On time as promised.
Couldn't ask for better.
September 4, 2023
Unprompted review
Reply from Brewers Decorator Centres - Stoke
Thanks for leaving your review, we really appreciate the feedback :)
The Fenton store is exceptional
The Fenton store is exceptional, I'm a competent DIY'er however I do have some silly questions from time to time and the staff at Fenton just take it in their stride and answer fully. We ordered wallpaper and was advised it could take a couple of days but it was there next day for us to collect. There are no sideways glances to other members of staff and I felt valued as a customer and they even rang a supplier whilst I was there for me. I'll never go to a 'shed' for anything decorating again, and they're cheaper especially with 20% off with a Brewers card, no I don't work for them but I am an impressed customer.
August 7, 2023
Unprompted review
Reply from Brewers Decorator Centres - Stoke
Thank you for your kind words, David! We're thrilled to hear that our staff at the Fenton store provided exceptional service and made you feel valued as a customer. We appreciate your support and hope to continue exceeding your expectations in the future.
So lovely to be able to get advice on…
So lovely to be able to get advice on products and when they didn’t know they rang the company for us.
Polite, professional and extremely helpful.
Thanks everyone.
August 14, 2023
Unprompted review
Reply from Brewers Decorator Centres - Stoke
Thank you for your kind words! We're glad to hear that our team provided you with excellent service and went the extra mile to assist you. Your appreciation means a lot to us. We look forward to serving you again in the future :)
Excellent Customer Service
Great customer service today from Dave at Brewers, Fenton, Stoke on Trent. While trying to decide on which choice of exterior paint, he was very patient, offering advice and nothing too much trouble. Thanks.
June 28, 2023
Unprompted review
Reply from Brewers Decorator Centres - Stoke
I'm glad to hear the staff in store were helpful and you had a great experience. We look forward to welcoming you back :)
Reply from Brewers Decorator Centres - Stoke
I'm glad to hear the staff in store were helpful and you had a great experience. We look forward to welcoming you back :)
A very prompt delivery thank you
March 19, 2023
Reply from Brewers Decorator Centres - Stoke
Thank you so much for sharing your experience with us.
Great service!
Received telephone call about an Out of stock item, which arrived in a couple of days. I requested they waited to deliver until all items could come together. Delivered straight to home. Great service!
March 6, 2023
Reply from Brewers Decorator Centres - Stoke
Thank you for your feedback, I will pass your response onto the store. We hope to see you again soon!
Reply from Brewers Decorator Centres - Stoke
I'm glad to hear the staff in store were helpful and you had a great experience. We look forward to welcoming you back :)
Really great service
Really great service. There was some paint missing from my order, but they rectified the problem and delivered the paint the same day. Very impressed! Thank you
December 9, 2022
Reply from Brewers Decorator Centres - Stoke
I'm glad to hear the staff in store were helpful and you had a great experience. We look forward to welcoming you back :)
On time delivery and always polite
December 9, 2022
Reply from Brewers Decorator Centres - Stoke
Thanks for leaving your review, we really appreciate the feedback :)
Excellent service
Excellent service , easy to use website. prompt delivery and friendly helpful staff
November 2, 2022
Reply from Brewers Decorator Centres - Stoke
Hi Jane
Thank you so much for the positive rating of your recent visit to our Leatherhead store :)
Sick to death of requesting a call back…
Sick to death of requesting a call back to get a trade account pushed me to open a crown and dulux account instead not good from your end.
November 10, 2022
Reply from Brewers Decorator Centres - Stoke
Hi Thomas
I'm sorry to read your review. Please can you contact me via mail@brewers.co.uk with more information about where you have been requesting a call back. If you fill out this form on the website - https://www.brewers.co.uk/trade/requestaccount someone will give you a call back asap.
Kind regards,
Ellie
The team were very helpful Explaining…
The team were very helpful Explaining how many rolls I would need. The wallpaper arrived on time
Thank you
October 12, 2022
Always good service
August 19, 2022
I found the prices were very good and…
I found the prices were very good and the service when to collect my goods was very. I would highly recommend your service
July 7, 2022
I’ve used brewers for over ten years…
I’ve used brewers for over ten years and as a decorator I need paint when I need it but in recent years they don’t seem to have any stock with excuse after excuse also tool wise they stopped stocking any decent roller sleeves only Albany ones which are no good at all for a good finish
April 23, 2022
Unprompted review
Amazing service from the guys at…
Amazing service from the guys at Victoria Road. The guy who served us went above and beyond to ensure we purchased the correct products. All staff were knowledgeable and friendly. I wouldn’t hesitate to recommend this shop to others.
April 13, 2022
Unprompted review
Excellent service from staff
Excellent service, great colour match and brilliant prices. Thanks to the staff that helped us.
April 12, 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.