Brewers Decorator Centres - Stratford-upon-Avon Reviews 

43
TrustScore 4 out of 5

3.8

5 Wharf Road, CV37 0AD Stratford-upon-Avon, GB


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Rated 5 out of 5 stars

Applied to my pine garden bench to revive the wood before applying Top Oil. Worked well on the bench which I had put in the shade to allow time to penetrate before drying.

Company replied

Rated 5 out of 5 stars

Great service. Ordered online on Friday evening - indicated it would be ready on Monday which was a concern as I needed it for the weekend. But was available for collection first thing Saturday mornin... See more

Company replied

Rated 4 out of 5 stars

First time customer at Brewers. Clear, easy to understand website for ordering. Very good friendly customer service when order was collected. Clean and tidy well stocked store. Only negative was... See more

Company replied

Rated 5 out of 5 stars

I joined the Brewer's Card and got 20% off my first order!! Delivery within 3 days to store. I must mention Alan who gave particularly good Customer Service...

Company replied


Company details

  1. Paint Store
  2. Decoration and Interior Design Store
  3. Interior Designer
  4. Wallpaper Store

About Brewers Decorator Centres - Stratford-upon-Avon

Written by the company

funny GIF Trade Deals Paint Wallpaper Woodcare All Brands

Who are Brewers Decorator Centres?

Transform your space with Brewers, your go-to destination for top-tier paint, wallpaper, and woodcare supplies. With over a century of expertise, we cater to DIY enthusiasts, seasoned decorators, and contractors alike. Explore the finest brands across our network of 200+ stores and online.

Contact info

  • 5 Wharf Road, CV37 0AD, Stratford-upon-Avon, United Kingdom

  • 01789 292171

3.8

Great

TrustScore 4 out of 5

43 reviews

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3.8

All reviews

(43)

2,053 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Service, big savings...

I joined the Brewer's Card and got 20% off my first order!! Delivery within 3 days to store. I must mention Alan who gave particularly good Customer Service...

February 27, 2024
Brewers Decorator Centres - Stratford-upon-Avon logo

Reply from Brewers Decorator Centres - Stratford-upon-Avon

I'm glad to hear the staff in store were helpful and you had a great experience. We look forward to welcoming you back :)

Rated 5 out of 5 stars

Great Service, very competitive

Building our house we used Brewers on many occasions. They have always been really prompt delivery and prices were always competitive. Great service.

February 9, 2024
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Reply from Brewers Decorator Centres - Stratford-upon-Avon

Thank you for your lovely review for the Stratford store. We look forward to welcoming you back soon :)

Rated 3 out of 5 stars

Good but late!

Ultimately, pleased to obtain the product and at a competitive price. When I phoned the store they were also very helpful.
However, reason for dropping two stars is that the product took almost double the amount of time quoted to arrive in store, and even when it did, I never received notification from Brewers!

January 16, 2024
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Reply from Brewers Decorator Centres - Stratford-upon-Avon

Hi Matt, thank you for leaving your feedback. You should have received text confirmation when your order was ready for collection, I’m sorry you didn’t and will look into the reasons why. We work hard to make sure are lead times are as accurate as possible, and on this occasion I am sorry that it was incorrect. I have passed your comments back to the local team and I do hope to welcome you back into store in the future. Kind regards, Shannon.

Rated 5 out of 5 stars

If you want paint quickly then this is…

If you want paint quickly then this is the place, delivery is unbelievably quick.! Excellent all round

August 19, 2023
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Reply from Brewers Decorator Centres - Stratford-upon-Avon

Thanks for your feedback! We're so pleased you enjoyed your experience and look forward to welcoming you back in to store soon!

Rated 5 out of 5 stars

Excellent services and delivery also…

Excellent services and delivery also can price match products added bonus free delivery on having a account with no minimum order

July 19, 2023
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Reply from Brewers Decorator Centres - Stratford-upon-Avon

Thank you for your kind words, Mr. Lamb! We're thrilled to hear that you had an excellent experience with our services and delivery. We appreciate your loyalty and are glad to offer price matching and free delivery as added bonuses for having an account. We look forward to serving you again soon!

Rated 5 out of 5 stars

Very pleased with the service

Ordered online and my partner went into the store to pick up our paint. All very friendly and efficient.

July 9, 2023
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Reply from Brewers Decorator Centres - Stratford-upon-Avon

Thanks for your feedback! We're so pleased you enjoyed your experience and look forward to welcoming you back in to store soon!

Rated 5 out of 5 stars

Great customer service and helpful…

Great customer service and helpful advice. The staff know me by name and make it a comfortable experience in store. No question feels too insignificant to ask.

May 20, 2023
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Reply from Brewers Decorator Centres - Stratford-upon-Avon

I'm glad to hear the staff in store were helpful and you had a great experience. We look forward to welcoming you back :)

Rated 5 out of 5 stars

Helpful staff.

March 30, 2023
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Reply from Brewers Decorator Centres - Stratford-upon-Avon

Thanks for taking your time to rate the store. Thanks for leaving your review, we really appreciate the feedback :) See you again soon :)

Rated 5 out of 5 stars

Great range of products and very…

Great range of products and very helpful staff.

March 29, 2023
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Reply from Brewers Decorator Centres - Stratford-upon-Avon

I'm glad to hear the staff in store were helpful and you had a great experience. We look forward to welcoming you back :)

Rated 5 out of 5 stars

The ladies at the Stratford upon Avon…

The ladies at the Stratford upon Avon branch were fantastic, had my order ready and waiting first thing in the morning!

January 3, 2023
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Reply from Brewers Decorator Centres - Stratford-upon-Avon

I'm glad to hear the staff in store were helpful and you had a great experience. We look forward to welcoming you back :)

Rated 5 out of 5 stars

A really good experience

I visited Brewers in Stratford upon Avon for the first time today . The lady that served me was so helpful and polite and even helped carry my paint to the car.

February 7, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent range of products and good…

Excellent range of products and good service Particular thanks to Alan for sorting a misplaced order by me and organising a refund.

We are very pleased with the redecorated room using their wallpaper.

September 3, 2021
Unprompted review
Rated 1 out of 5 stars

Extremely poor click and collect service - AVOID

I reserved and paid for Farrow & Ball paint online. When I turned up to collect the paint I was told that my order had been given to another customer who walked in and asked for the same paint and no more were in stock!!!! Maybe more staff training is in order, but this place is a total joke, I travelled 25 mile round trip to pick up from my local store. I didn't even receive a real apology from them and had to wait more than a week to get a refund. Moral of the story - use a reputable store that has a proper click and collect serve.

April 29, 2021
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Reply from Brewers Decorator Centres - Stratford-upon-Avon

Hi Paul
Thanks for taking the time to leave your review. This was an unfortunate and unusual scenario due to miscommunication in the store. I'm very sorry for the inconvenience caused and hope you do choose to come back in the future.
Kind regards
Nicky

Rated 3 out of 5 stars

Not very friendly or helpful staff in…

Not very friendly or helpful staff in the store I visited 🤔

March 18, 2021
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Reply from Brewers Decorator Centres - Stratford-upon-Avon

Hi Joanne
Thanks for taking your time to leave your review, I'm sorry that on this occasion the team weren't their usual selves - I'll feed back the information and hope to welcome you in to store again in the future.
Kind regards
Nicky

Rated 4 out of 5 stars

Helpful staff. machine proble

I bought some tinted paint - but when I opened it it was the wrong colour. It seems the machine failed to add one of the ingredients! Staff happily changed it - bit annoying but good service redeemed the situation!

February 14, 2021

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