Brian Thomas Estate Agents Reviews 

150
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Great communications and friendly service! Thank you for providing such a professional service for our purchase of our lovely new home!

Rated 5 out of 5 stars

Ease the stress of moving. Mike and his team brought years of experience to smooth out a lot of bumps that occurred when recently selling our home. We loved the fact that Brian Thomas are a small fami... See more

Rated 5 out of 5 stars

Brianthomas team (Mike, Paul, Sue and Sherry) thank you to you all. We are now the proud owners of the perfect home in a beautiful neighbourhood. We are so thrilled and cannot wait to add personal... See more

Company replied

Rated 5 out of 5 stars

We received what felt like a very personal service in what at times was a difficult sale because of unfortunate circumstances. We never felt pressurised when we encountered delays and when we took adv... See more

Company details

  1. Real Estate Agents

Written by the company

Are you looking to buy, sell, rent or let a property? If so, then you have certainly come to the right place. Brian Thomas Estate Agents are an independent estate agency specialising in residential sales, lettings and property management in Chadwell Heath, Dagenham, Goodmayes, Ilford and Romford. Established in 1980 Brian Thomas Estate Agents have over 100 years of combined experience in the local property market enabling us to offer expert advice and tips to both private and corporate customers.


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4.9

Excellent

TrustScore 5 out of 5

150 reviews

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4.9

All reviews

(150)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

A Great Estate Agents.

Mike from Brian Thomas Estate Agents was professional throughout and kept us informed of progress throughout the sale. Any bumps along the way were handled by him and it was great to get the sale through on time. Thanks to Mike and all the team.

September 2, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent

Lovely people and fantastic service throughout. Not the first time I have used them and I’ll always go back.

May 7, 2022
Unprompted review
Rated 5 out of 5 stars

Great experience with the agency

Mike helped us manage the case so well, he was informative and honest with us at every step. He made sure to get back to us in a timely manner and we never had any issues with communication. He really helped us with the purchase of the flat and we couldn't be thankful enough.

April 29, 2022
Unprompted review
Rated 5 out of 5 stars

House sale

I recently sold a house through Brian Thomas Estate Agents, having had a previous [private] sale fall through. I wish I had gone to them in the first place as it would have saved me a great deal of time! Mike Driver handled the sale for me throughout. He was very helpful and guided me through the process most efficiently. I can certainly recommend their services.

April 4, 2022
Rated 5 out of 5 stars

Professional and dedicated

I highly commend Mike Driver for his hard work, focus and professional approach during my property sale.
The process itself took an exceptionally long while due to factors which were completely outside the control or infuence of Brian Thomas Estate Agents, and during that time Mike remained positive and dedicated; when the property needed to be re-marketed, this was actioned immediately and with enthusiasm.
Mike's communications and updates have always been clear and timely. In the latter stages of the sale - which was somewhat fraught; again not of BTEA's making - he liaised closely with all the parties involved to get the whole thing finally over the line.
We developed a good working relationship very early in the process and I would be very happy to place further business with Mike should the possibility arise.

April 3, 2022
Unprompted review
Rated 5 out of 5 stars

Luis de Sousa, 6 Florence Gardens RM6 4TT

My experience in relation to the service provided by Brian Thomas Agents Chadwell Heath was excellent I have been in contact with everyone for over 10 years and they have always been professionals, from Mike Drive, Paul and all the staff made me feel like a family always very professional is excellent in personal relations. I highly recommend and will do business again with everyone at Brian Thomas Estate Agents Chadwell heath.
I want to give a special thanks to Mike Drive for everything

March 25, 2022
Unprompted review
Rated 4 out of 5 stars

A customer focused service

A Customer focused service

Mike was very efficient and effective all the way through my sale. He replied to queries, dealt with some challenging situations and kept me informed as to offers made / queries potential buyers had.

He handled a difficult situation on the evening of his day off because the exchange and completion was scheduled for the next day.

I thank him for his efforts.

The staff at the agency are very helpful.

February 21, 2022
Rated 5 out of 5 stars

Mike and Paul were Excellent

Mike and Paul were Excellent. Always on hand when I needed to talk to them. Very professional. They set a realistic price for my property. Their negotiations meant I got more than the asking price. Very happy. Would highly recommend.

January 26, 2022
Unprompted review
Rated 4 out of 5 stars

House sale

Very friendly and helpful, even when things didn’t always run smoothly! Lovely team of people to deal with, would definitely recommend 👍🏻

January 24, 2022
Rated 5 out of 5 stars

Thank you

Thank you Mike for all your help and to the receptionists who often answered the telephone to me.
You were all very kind and supportive.

November 16, 2021
Rated 5 out of 5 stars

When we decided to sell our home we…

When we decided to sell our home we approached four local estate agents in Chadwell Heath. We wanted to see which one would be most helpful in marketing the property, easily reachable, fair agency commission and be able to sell our home quickly. Out of the four we felt that Mike at Brian Thomas was the one for us, and we were not wrong. Within a couple of days of marketing the house and one day of viewings, we had received 7/8 offers of which 3 met our asking price. Following Mike's very sensible and experienced advice we accepted one of the offers and the sale went through within two months from start to finish. Mike and his colleagues in the office were very helpful and we would like to thank them very much for their assistance in helping us sell our house very swiftly and efficiently.

November 9, 2021
Unprompted review
Rated 5 out of 5 stars

Review of Estate Agent

We are so grateful to Mike at Brian Thomas for his support during what we thought was going to be a very traumatic time following a bereavement. He was so helpful, always keeping us informed & always available for any queries. Thank you so much

August 15, 2021
Unprompted review
Rated 5 out of 5 stars

Great bunch of people - highly recommend

Brian Thomas in Chadwell Heath were a pleasure to deal with.

Despite the pressures of the June 30th stamp duty deadline, they were responsive, courteous and very approachable throughout.

I spoke primarily with Paul who was very helpful, although the whole team were supportive when required.

July 17, 2021
Unprompted review
Rated 5 out of 5 stars

Quality client care and service

I brought my flat through Brian Thomas, they were so fantastic I decided to sell the flat with them 14 years later. There was a massive rush to complete before the stamp duty deadline and Mike Driver (branch manager) provided outstanding service from beginning to end ensuring that he did everything in his power for us to meet the deadline. The entire team at Brian Thomas were extremely helpful, knowledgeable, reliable, honest, flexible and understanding. I would highly recommend Brian Thomas to any and everyone!

July 5, 2021
Unprompted review
Rated 5 out of 5 stars

Service was amazing

Service was amazing, highly recommend these estate agents. Mike Driver, the branch manager, was great from start to finish. We appreciated his honesty, transparency, and his willingness to go above and beyond. He helped us chase the vendor's solicitors and was responsive over the phone. The staff were also very helpful and lovely, taking great notes and collaborating with each other well.

I highly recommend, and will look to contact them again if we are in the market again.

June 11, 2021
Unprompted review

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