BRAINTS IS HORRIBLE!
I BOUGHT A CAR FOR 2000 POUNDS AND IT GAVE ME A PRETEND CAR WHICH WAS TINY AND IT CAME IN 4 MONTHS! SHOCKING?
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
50 years and going strong. Stockists of STIHL Garden Machinery, Lawn Mowers, Arb & Forestry Equipment and Fencing supplies. 01844 343663
Thame Road, HP27 9SG, Longwick, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I BOUGHT A CAR FOR 2000 POUNDS AND IT GAVE ME A PRETEND CAR WHICH WAS TINY AND IT CAME IN 4 MONTHS! SHOCKING?
I recently bought a robotic lawn mower from Briants. I spoke with Michael Gray who could not have been more helpful. He talked me through their range of robotic mowers and very quickly I honed in on one that uses GPS rather than a boundary wire. 2 days later Michael came to my house and set up the mode I was interested in and let me use it for a week. No pressure to buy. He was very knowledgeable and the service was unbeatable. I thoroughly recommend Briants, allowing potential customers to try out equity is a winner. Needless to say I bought the mower and am delighted with it. Thanks to Michael and his team at Briants.
What a fabulous company. My 95 year old fathers lawn mower broke whilst i was cutting his lawn. We phoned them and i took it into them that day. The next day they phoned to say it was ready. the bill was so reasonable too. I think the mower is as old as my dad but is going better than ever. Thank you so much Briants for your kind, friendly, fast and efficient service.
Initially we had a problem with our order however Shaun was able to rectify this efficiently, hassle free & was ever so polite through the process.
We will 100% be using Briants again & would recommend them to anyone.
Bought an item but was no longer needed so I cancelled it the same day.
I emailed them and tried calling but no response and they still sent it out.
Even now they are still not responding to my emails or calls and I have to pay to return an item that shouldn’t have been sent out in the first place.
I ordered a chainsaw from Briants as the price was better than I could find locally. The on-line ordering process was straight-forward, confirmation was quick and it was delivered the following day. Excellent service, couldn't be more satisfied!
Ordered a replacement spring for long loppers. They were the only company I could find in the UK that sold just the spring. Great value, fabulous service keeping me in touch all the way through the customer journey. Well done guys, you went above and beyond.
Recently ordered some replacement fence panels and posts from Briants of Risborough. Good quality panels and quick delivery (considering it was free in the local area).
I Would definitely use them again.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.