Brickhunter Ltd Reviews 751

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 117 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpfulness and positive attitude of the staff. Many people appreciate the prompt delivery service and the quality of the products received, often noting that their orders arrived in great condition and exactly as requested. The ordering process is frequently described as smooth and efficient, with a wide selection of bricks available. However, some customers also noted issues with delivery, mentioning that orders were occasionally delayed or did not arrive as promised, leading to inconvenience. A few other people also felt that the bricks received did not always match the pictures online, or that a small percentage of bricks arrived broken. Additionally, some reviewers found the delivery cost for small orders to be disproportionately high compared to the product cost.

What people talk about most

Service

Clients share positive opinions on service, consistently praising its efficiency and helpfulness. Many... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the speedy and prompt... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the team's helpfulness,... See more

Product

Reviewers mention positive feedback about the product. Customers praise the wide choice of bricks, the... See more

Order

Customers had positive experiences with order. Many reviewers found the ordering process easy and efficient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I used Brickhunter Ltd to track down some bricks that were proving hard to locate, from my first email Gary Heeson was a pleasure to deal with, he replied promptly and really helpful plus everything... See more

Company replied

Rated 5 out of 5 stars

What a brilliant service! I needed a relatively small number of reclaimed bricks to build a garden BBQ and Brickhunter delivered exactly what I wanted. The bricks arrived in great condition and were d... See more

Company replied

Rated 5 out of 5 stars

Martin was brilliant. Super helpful. Explained timeline for delivery clearly and was honest and upfront. Helped find some hard to source bricks, where I had been let down by others who advertised avai... See more

Company replied

Rated 5 out of 5 stars

Brilliant identification of bricks to patch into a house wall following a boiler change and relocation. No fuss, just identification of possibilities from photos, purchased and picked up from a local(... See more

Company replied


Company details

  1. Building Materials Supplier
  2. Brick Manufacturer
  3. Building Materials Market
  4. Building Materials Store
  5. Masonry Supply Store

Written by the company

Helping people buy bricks happily is what we're all about at Brickhunter. With a range of specialist end-to-end services and an unrivalled team boasting more than 200 years' industry experience, everything we do is designed to help you navigate the journey to successful brickwork.


Contact info

4.8

Excellent

TrustScore 5 out of 5

751 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy, helpful and efficient

Gave the company an amount of a certain type of brick I wanted but unfortunately they couldn't supply in the smaller amount. They sent me a photo of a very similar brick which they could do in the amount I wanted. Sent me a quote which I accepted and the bricks were delthe following week. Everything simple, straightforward and efficient. Thanks for all your help Brickhunter.

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

Bricks

Made enquiry for bricks and got a quick return quote. Ordered bricks at reasonable price with a quick delivery date. All arrived ok and no issues, will use again, thanks.

May 12, 2026
Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant. Emailed to ask for availability and price. I received an email back quickly with a quote which was very competitive. Ordering was easy and delivered within time frame.

May 12, 2026
Unprompted review
Brickhunter Ltd logo

Reply from Brickhunter Ltd

Thank you for your great review, we are really happy to have helped you

Rated 5 out of 5 stars

Barry from Brickhunter is very…

Barry from Brickhunter is very professionall, very responsive and helpful. We use very often for our projects.
He goes over the moon for matching and supply the right bricks
Thank you Barry

May 12, 2026
Brickhunter Ltd logo

Reply from Brickhunter Ltd

Thank you for your great review, really nice to hear how happy you are with Barry

Rated 5 out of 5 stars

Excellent outfit and service

Excellent outfit and service. Was a relatively small job, but quite detailed and with a rather exacting client, needed to match/blend two different bricks (which they did superbly), including some brick specials which were originally going to be an 8 week lead time but they found within a week. I dealt with Barry, and will unquestionably be using him/them again.

May 12, 2026
Unprompted review
Brickhunter Ltd logo

Reply from Brickhunter Ltd

Thank you for your great review, glad we were able to help and look forward to helping you again

Rated 5 out of 5 stars

Good Effiecent Business

Good business, need to improve pallets, bricks where offloaded with crane pallets broke and resulted in damaged bricks. would use again.

May 12, 2026
Brickhunter Ltd logo

Reply from Brickhunter Ltd

Thank you for your review and comments

Rated 2 out of 5 stars

Great if you want to build a wall out…

Great if you want to build a wall out of halves. Nearly 10% came broke in half. Buying local from now on

May 7, 2026
Brickhunter Ltd logo

Reply from Brickhunter Ltd

Sorry to hear you were not satisfied with your order Phil.
Had you reached out to us about this we would have gladly sent replacement bricks

Rated 5 out of 5 stars

A pleasure to deal with and offer a friendly service that's becoming rare.

I used Brickhunter Ltd to track down some bricks that were proving hard to locate, from my first email Gary Heeson was a pleasure to deal with, he replied promptly and really helpful plus everything arrived exactly as discussed. I can't recommend Gary and Brickhunter highly enough.
If you read this Gary thanks for all your help.

April 23, 2026
Brickhunter Ltd logo

Reply from Brickhunter Ltd

Thank you for your great review Mark, really good to hear how happy you are with Garys service

Rated 5 out of 5 stars

Very quick reply to my request

Very quick reply to my request. They supplied bricks when nobody else seemed able or willing to do, including brick manufacturer Northcot who were most unhelpful. Thank you Barry for sorting it out and also the speedy delivery. Would definitely use again

April 10, 2026
Unprompted review
Brickhunter Ltd logo

Reply from Brickhunter Ltd

Thanks for your great review, very nice to hear how happy you are with our service

Rated 5 out of 5 stars

What a brilliant service

What a brilliant service! I needed a relatively small number of reclaimed bricks to build a garden BBQ and Brickhunter delivered exactly what I wanted. The bricks arrived in great condition and were delivered carefully to the exact spot I asked for. Great value and excellent service.

April 28, 2026
Unprompted review
Brickhunter Ltd logo

Reply from Brickhunter Ltd

Thank you for your great review, lovely to hear how happy you are with our service

Rated 5 out of 5 stars

Simple process

Simple, easy website, and good range of product
Good communication and excellent delivery service

April 27, 2026
Brickhunter Ltd logo

Reply from Brickhunter Ltd

Thankyou for your review, very glad to have helped you

Rated 5 out of 5 stars

Spot on matching

Spot on matching the bricks I needed. Rapid delivery when payment made. My brickie is happy so I am also

April 24, 2026
Brickhunter Ltd logo

Reply from Brickhunter Ltd

Thanks for your great review !

Rated 5 out of 5 stars

Michael Kirk is amazing

Michael Kirk is amazing. You message him and within minutes he has a price and sorts things out so easy. Such a fantastic concept in a world where we all are time poor!

April 16, 2026
Brickhunter Ltd logo

Reply from Brickhunter Ltd

Thank you very much for your business & your review, Michael is great !

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