Brickhunter Ltd Reviews 751

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 117 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpfulness and positive attitude of the staff. Many people appreciate the prompt delivery service and the quality of the products received, often noting that their orders arrived in great condition and exactly as requested. The ordering process is frequently described as smooth and efficient, with a wide selection of bricks available. However, some customers also noted issues with delivery, mentioning that orders were occasionally delayed or did not arrive as promised, leading to inconvenience. A few other people also felt that the bricks received did not always match the pictures online, or that a small percentage of bricks arrived broken. Additionally, some reviewers found the delivery cost for small orders to be disproportionately high compared to the product cost.

What people talk about most

Service

Clients share positive opinions on service, consistently praising its efficiency and helpfulness. Many... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the speedy and prompt... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the team's helpfulness,... See more

Product

Reviewers mention positive feedback about the product. Customers praise the wide choice of bricks, the... See more

Order

Customers had positive experiences with order. Many reviewers found the ordering process easy and efficient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I used Brickhunter Ltd to track down some bricks that were proving hard to locate, from my first email Gary Heeson was a pleasure to deal with, he replied promptly and really helpful plus everything... See more

Company replied

Rated 5 out of 5 stars

What a brilliant service! I needed a relatively small number of reclaimed bricks to build a garden BBQ and Brickhunter delivered exactly what I wanted. The bricks arrived in great condition and were d... See more

Company replied

Rated 5 out of 5 stars

Martin was brilliant. Super helpful. Explained timeline for delivery clearly and was honest and upfront. Helped find some hard to source bricks, where I had been let down by others who advertised avai... See more

Company replied

Rated 5 out of 5 stars

Brilliant identification of bricks to patch into a house wall following a boiler change and relocation. No fuss, just identification of possibilities from photos, purchased and picked up from a local(... See more

Company replied


Company details

  1. Building Materials Supplier
  2. Brick Manufacturer
  3. Building Materials Market
  4. Building Materials Store
  5. Masonry Supply Store

Written by the company

Helping people buy bricks happily is what we're all about at Brickhunter. With a range of specialist end-to-end services and an unrivalled team boasting more than 200 years' industry experience, everything we do is designed to help you navigate the journey to successful brickwork.


Contact info

4.8

Excellent

TrustScore 5 out of 5

751 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Unbelievably helpful company

Unbelievably helpful company and managed to find the bricks I needed in 24 hours and had them delivered 2 days later !!

November 12, 2025
Brickhunter Ltd logo

Reply from Brickhunter Ltd

Thank you very much for your custom and the great review

Rated 5 out of 5 stars

Bricks for residential projects

Not knowing a huge amount about the different options on brick types - I went to Brickhunter , described the look i was wanting for a residential Garden Design project...Mark Elliot was so helpful - and sent me lots of options to choose from, and when I selected the samples arrived so quickly!
A brilliant service -I would strongly recommend !!!

November 6, 2025
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Reply from Brickhunter Ltd

Thank you very much for your custom and the great review Antonia

Rated 5 out of 5 stars

The team were fast and efficient at…

The team were fast and efficient at fulfilling my order, with a good in-depth knowledge of the product.

October 17, 2025
Brickhunter Ltd logo

Reply from Brickhunter Ltd

Thank you very much for your custom and the great review

Rated 5 out of 5 stars

Great service

Great service

November 4, 2025
Brickhunter Ltd logo

Reply from Brickhunter Ltd

Thank you very much for your custom and the great review

Rated 5 out of 5 stars

Fab company

Fab company. Michael was particularly helpful. Easy to use. Fully recommend

October 30, 2025
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Reply from Brickhunter Ltd

Thanks so much for the 5 star review, Michelle! We’re thrilled you had a great experience and look forward to helping you again soon 🧱🤩

Rated 5 out of 5 stars

First Class service

It was a pleasure dealing with Chris — very helpful and knowledgeable. Highly recommended!

October 21, 2025
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Reply from Brickhunter Ltd

Thanks so much for the 5 stars, Julie! We’re thrilled you had a great Brickhunter experience with Chris and look forward to helping you again soon 😀🧱

Rated 5 out of 5 stars

Golden buff bricks

Thank you the team were very helpful and they done exactly what they said thank you

October 17, 2025
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Reply from Brickhunter Ltd

What a fantastic review, Kim – thank you! We really appreciate your support and hope to help you again in the future 😀🧱

Rated 5 out of 5 stars

Very satisfied

Swift responses from the team with bricks delivered within days of order. Very pleased with the service.

October 15, 2025
Unprompted review
Brickhunter Ltd logo

Reply from Brickhunter Ltd

Thanks for choosing Brickhunter, Phil! We’re delighted everything went smoothly. We'd love to help on your next project, so please let us know if there's anything else we can do 😀🧱

Rated 5 out of 5 stars

I called on a Friday and was in a rush…

I called on a Friday and was in a rush for the bricks Barry took my order and the bricks were delivered Wednesday morning brilliant service and kept up to date

October 15, 2025
Unprompted review
Brickhunter Ltd logo

Reply from Brickhunter Ltd

We’re so happy to hear that you’re pleased with our service, James. Thanks for taking the time to leave a review – see you next time! 😀🧱

Rated 5 out of 5 stars

I would like to say that our experience…excellent

I would like to say that our experience with Brickhunter was a very positive one! Barry was my contact throughout & was brilliant from start to finish. Nothing was to much trouble.

Payment link was sent, we paid and acknowledgment from Barry straight away. This was extremely reassuring.

So a Positive experience throughout! Thank you Barry!

October 7, 2025
Unprompted review
Brickhunter Ltd logo

Reply from Brickhunter Ltd

That’s wonderful to hear, Kim! Thanks for the kind words and for trusting Brickhunter with your brick order. We hope we can help you again soon 😀🧱

Rated 5 out of 5 stars

Very helpful

Very helpful, quick response for quote. Delivery on the day requested.

October 14, 2025
Brickhunter Ltd logo

Reply from Brickhunter Ltd

Huge thanks for the glowing review, John! We’re really pleased you’re happy and hope we can help you again soon 😀🧱

Rated 5 out of 5 stars

The price

The price, the communication, the time from enquiry to delivery and quality of product… all five star.

October 3, 2025
Brickhunter Ltd logo

Reply from Brickhunter Ltd

We really appreciate your 5-star feedback, Michael! So glad we could help, and we look forward to working with you again 😀🧱

Rated 5 out of 5 stars

Brilliant service

Brilliant service! Ordered bricks via B&Q. Confirmation from Brickhunter within minutes including link to delivery and tracking. Delivered within 3 days of order.
Very responsive to messaging about where to deliver the order at the property.
Faultless!

October 2, 2025
Brickhunter Ltd logo

Reply from Brickhunter Ltd

Thank you! It means a lot that you took the time to share your experience. We’d love to help you again in the future 😀🧱

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