Brickhunter Ltd Reviews 751

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 117 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpfulness and positive attitude of the staff. Many people appreciate the prompt delivery service and the quality of the products received, often noting that their orders arrived in great condition and exactly as requested. The ordering process is frequently described as smooth and efficient, with a wide selection of bricks available. However, some customers also noted issues with delivery, mentioning that orders were occasionally delayed or did not arrive as promised, leading to inconvenience. A few other people also felt that the bricks received did not always match the pictures online, or that a small percentage of bricks arrived broken. Additionally, some reviewers found the delivery cost for small orders to be disproportionately high compared to the product cost.

What people talk about most

Service

Clients share positive opinions on service, consistently praising its efficiency and helpfulness. Many... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the speedy and prompt... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the team's helpfulness,... See more

Product

Reviewers mention positive feedback about the product. Customers praise the wide choice of bricks, the... See more

Order

Customers had positive experiences with order. Many reviewers found the ordering process easy and efficient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I used Brickhunter Ltd to track down some bricks that were proving hard to locate, from my first email Gary Heeson was a pleasure to deal with, he replied promptly and really helpful plus everything... See more

Company replied

Rated 5 out of 5 stars

What a brilliant service! I needed a relatively small number of reclaimed bricks to build a garden BBQ and Brickhunter delivered exactly what I wanted. The bricks arrived in great condition and were d... See more

Company replied

Rated 5 out of 5 stars

Martin was brilliant. Super helpful. Explained timeline for delivery clearly and was honest and upfront. Helped find some hard to source bricks, where I had been let down by others who advertised avai... See more

Company replied

Rated 5 out of 5 stars

Brilliant identification of bricks to patch into a house wall following a boiler change and relocation. No fuss, just identification of possibilities from photos, purchased and picked up from a local(... See more

Company replied


Company details

  1. Building Materials Supplier
  2. Brick Manufacturer
  3. Building Materials Market
  4. Building Materials Store
  5. Masonry Supply Store

Written by the company

Helping people buy bricks happily is what we're all about at Brickhunter. With a range of specialist end-to-end services and an unrivalled team boasting more than 200 years' industry experience, everything we do is designed to help you navigate the journey to successful brickwork.


Contact info

4.8

Excellent

TrustScore 5 out of 5

751 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great choice of bricks

Great choice of bricks - easy to order and quick delivery. Really happy with the service

September 19, 2025
Brickhunter Ltd logo

Reply from Brickhunter Ltd

Brilliant review, Sarah – thank you so much! We’re glad we could make things easy for you and hope to help again soon 😀🧱

Rated 5 out of 5 stars

All good

Easy to deal with every thing good

September 19, 2025
Brickhunter Ltd logo

Reply from Brickhunter Ltd

We really appreciate the 5 stars, Sandy! Thanks for trusting us with your brick order – we’d love to help again in the future 😀🧱

Rated 5 out of 5 stars

Great service & great price.

Excellent customer service, helpful, friendly and accommodating. Great price for bricks purchased. Thanks, will definitely use again.

September 5, 2025
Brickhunter Ltd logo

Reply from Brickhunter Ltd

Thanks for the awesome feedback, Queen Lizzie 👑 We’re thrilled you had a positive experience with Brickhunter - see you next time!

Rated 5 out of 5 stars

excellent service

Transaction ran smoothly from beginning to end.

September 5, 2025
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Reply from Brickhunter Ltd

So glad to hear you’re satisfied, Maxine! Thanks for choosing Brickhunter – we’ll be here when you need us again 😀🧱

Rated 5 out of 5 stars

Useful site, good price

Website was easy to use and I found what I wanted at a competitive price. Happy to sell part loads and delivery time was good.

September 4, 2025
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Reply from Brickhunter Ltd

That’s great feedback, Andrew - thank you! We really appreciate your kind words and hope to help you again soon 😀🧱

Rated 5 out of 5 stars

Great company

Very easy , no problems all went as plan ,delivery adjusted to my requirements

August 19, 2025
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Reply from Brickhunter Ltd

That’s great feedback, Hayden - thank you! We really appreciate your kind words and hope to help you again soon 😀🧱

Rated 5 out of 5 stars

I’ve been in the Trade for over 45yrs…

I’ve been in the Trade for over 45yrs and found this company really helpful and efficient
Their prices are good. They are willing to sell part pallets, and their delivery time was excellent.

August 21, 2025
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Reply from Brickhunter Ltd

We’re over the moon with your 5-star review, Dean! Thanks for being a valued customer – we look forward to helping again 😀🧱

Rated 5 out of 5 stars

Great service and fair pricing

Great service and fair transparent pricing as always - cannot fault

August 19, 2025
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Reply from Brickhunter Ltd

Amazing review, Stefan - thank you! We’re so happy you’re pleased and can’t wait to help with your next project 😀🧱

Rated 5 out of 5 stars

Nice to do business with friendly…

Nice to do business with friendly people who know what they are talking about especially Barry
Regards
Pete

August 20, 2025
Unprompted review
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Reply from Brickhunter Ltd

Brilliant – thanks for your kind words, Mr Parker! We really appreciate it and hope to help you again soon 😀🧱

Rated 5 out of 5 stars

Sourced some discontinued bricks I…

Sourced some discontinued bricks I couldn't locate anywhere online. Good price and very swift delivery.

August 15, 2025
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Reply from Brickhunter Ltd

We love hearing feedback like this, Dave! Thanks for choosing Brickhunter 😀🧱

Rated 5 out of 5 stars

Excellent service and very prompt at…

Excellent service and very prompt at very good priced bricks

August 12, 2025
Brickhunter Ltd logo

Reply from Brickhunter Ltd

Thanks so much for the 5-star review, Amarjit! We’re so glad you had such a great Brickhunter experience, and we’ll be here when you need us next 🧱🙂

Rated 5 out of 5 stars

Amazing

Gary at brickhunter was amazing he emailed back and forth different photos and options for me then
found the bricks I needed sent a sample to ensure i was happy before placing a bigger order with emailing each step of the way once order was placed tracked etc I've been very happy with my order considering all other companies wanted me to order a full pallet and couldn't match exactly what I needed to extend on a job brickhunter allowed me to order exactly how many bricks I needed and found exactly the brick I needed.
I lm extremely happy with the service and price. It was also delivered within 3 days

July 24, 2025
Rated 5 out of 5 stars

Found brickhunter on line as we needed…

Found brickhunter on line as we needed just 185 bricks which can’t source around my area without buying a pallet… was great service and delivered on time… well recommend using brickhunter if you find yourself in similar situation 👌👍

August 12, 2025

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