Brickhunter Ltd Reviews 751

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 117 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpfulness and positive attitude of the staff. Many people appreciate the prompt delivery service and the quality of the products received, often noting that their orders arrived in great condition and exactly as requested. The ordering process is frequently described as smooth and efficient, with a wide selection of bricks available. However, some customers also noted issues with delivery, mentioning that orders were occasionally delayed or did not arrive as promised, leading to inconvenience. A few other people also felt that the bricks received did not always match the pictures online, or that a small percentage of bricks arrived broken. Additionally, some reviewers found the delivery cost for small orders to be disproportionately high compared to the product cost.

What people talk about most

Service

Clients share positive opinions on service, consistently praising its efficiency and helpfulness. Many... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the speedy and prompt... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the team's helpfulness,... See more

Product

Reviewers mention positive feedback about the product. Customers praise the wide choice of bricks, the... See more

Order

Customers had positive experiences with order. Many reviewers found the ordering process easy and efficient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I used Brickhunter Ltd to track down some bricks that were proving hard to locate, from my first email Gary Heeson was a pleasure to deal with, he replied promptly and really helpful plus everything... See more

Company replied

Rated 5 out of 5 stars

What a brilliant service! I needed a relatively small number of reclaimed bricks to build a garden BBQ and Brickhunter delivered exactly what I wanted. The bricks arrived in great condition and were d... See more

Company replied

Rated 5 out of 5 stars

Martin was brilliant. Super helpful. Explained timeline for delivery clearly and was honest and upfront. Helped find some hard to source bricks, where I had been let down by others who advertised avai... See more

Company replied

Rated 5 out of 5 stars

Brilliant identification of bricks to patch into a house wall following a boiler change and relocation. No fuss, just identification of possibilities from photos, purchased and picked up from a local(... See more

Company replied


Company details

  1. Building Materials Supplier
  2. Brick Manufacturer
  3. Building Materials Market
  4. Building Materials Store
  5. Masonry Supply Store

Written by the company

Helping people buy bricks happily is what we're all about at Brickhunter. With a range of specialist end-to-end services and an unrivalled team boasting more than 200 years' industry experience, everything we do is designed to help you navigate the journey to successful brickwork.


Contact info

4.8

Excellent

TrustScore 5 out of 5

751 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

great experience

great experience. from the begining to end great commuication trail that helped us to pre plan work the parking space etc.

February 16, 2026
Brickhunter Ltd logo

Reply from Brickhunter Ltd

Thank you for this great review, glad we were able to help

Rated 5 out of 5 stars

Old imperial brick matching

We have a very old imperial brick to match. We had been to many places but the best match came from Brickhunter.
Really happy with the service.

February 10, 2026
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Reply from Brickhunter Ltd

Thankyou for your great review, very pleased to have been able to help you

Rated 5 out of 5 stars

Michael was excellent

Michael was excellent , sorted everything no mither

January 22, 2026
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Reply from Brickhunter Ltd

Thank you for your review Wayne, very glad we were able to help

Rated 5 out of 5 stars

Great communication

Great communication. Pleasant to deal with. Excellent value.

January 14, 2026
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Reply from Brickhunter Ltd

Thanks for your review Chris, glad we were able to help

Rated 4 out of 5 stars

The website was nice and clear and the…

The website was nice and clear and the person I spoke to at company was very helpful with my query. The 15 bricks arrived very quickly. The reason for 4 stars rather than 5 was the delivery cost for such a small order which was around 4 times the cost of the bricks themselves.

December 11, 2025
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Reply from Brickhunter Ltd

Thank you for your positive review Garry.
We deliver small quantity orders on the pallet network to ensure they all arrive in good condition but this can feel quite expensive for smaller orders

Rated 5 out of 5 stars

Great price and quick delivery

Brick hunter was the only supplier having in stock specific bricks we need for a good price compared to others. The delivery was really quick. Bricks came with good condition.
Barry was really nice and helpful.
Urszula Kaczorowska
Project Manager
London Renovators Ltd

December 12, 2025
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Reply from Brickhunter Ltd

Thank you for your review Ursula, glad to be able to help !

Rated 5 out of 5 stars

Martin was brilliant

Martin was brilliant. Super helpful. Explained timeline for delivery clearly and was honest and upfront. Helped find some hard to source bricks, where I had been let down by others who advertised availability but didn't have anything

December 10, 2025
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Reply from Brickhunter Ltd

Thank you for your review Harry. Very happy that Martin was able to help you so well !

Rated 5 out of 5 stars

Professional expertise with a smile.

Friendly, professional and knowledgeable staff who immediately found a solution to my needs and provided it with flexibility and a smile. Thoroughly recommend.

December 3, 2025
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Reply from Brickhunter Ltd

Hi Daniel,
Thank you very much for your 5 star review, we are happy we were able to help you !

Rated 5 out of 5 stars

Fast efficient service

Fast efficient service. Four samples received within five days. Delivered on the requested day. Superb.

November 28, 2025
Unprompted review
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Reply from Brickhunter Ltd

Thank you very much for your 5 star review!

Rated 5 out of 5 stars

Definitely use them again

Easy to talk to and contact and the delivery arrived on time as advised.
Michael returned calls and was as efficient and helpful.
The delivery driver was extremely helpful and nothing was too much trouble.
I would use them again without question.

November 28, 2025
Unprompted review
Brickhunter Ltd logo

Reply from Brickhunter Ltd

Thank you very much for your 5 star review!

Rated 5 out of 5 stars

Great Selection/Great company

Having never ordered bricks before I am glad I chose Brickhunter Ltd,from the outset I knew they would be a great company to deal with from my initial quotes all the way through the order process to the final delivery it was perfect,I only required 200 bricks but I wanted a Grey version and they had numerous options available I chose a clearance brick as it was the right shade of grey and what value it was,taking all the above into account I would highly recommend Brickhunter to anyone who requires bricks for their project however large or small (as is mine) 5 Stars

November 26, 2025
Unprompted review
Brickhunter Ltd logo

Reply from Brickhunter Ltd

Hi Robert,

Thank you for your wonderful review. We are very happy to have helped you find & buy the right bricks for your project

Rated 5 out of 5 stars

Excellent service

Excellent service! I had a very small job to do. Gary was helping all the way to the end in a very professional manner. I’m highly recommending this firm!

Todor

November 20, 2025
Unprompted review
Brickhunter Ltd logo

Reply from Brickhunter Ltd

Hi Todor,
Thank you for your review, we are always happy to help !

Rated 5 out of 5 stars

Great company

Great company. Wide choice of bricks and easy to order. I made a mistake and found that their admin was absolutely excellent and I managed to resolve it very swiftly and easily. Bricks arrived very swiftly as well. I would use again quite happily

November 16, 2025
Brickhunter Ltd logo

Reply from Brickhunter Ltd

Thank you very much for your custom and great review Tracey. Very happy to be able to help you

Rated 5 out of 5 stars

Excellent easy service

Excellent easy service. Delivered within 3 days. 👍🏻

November 16, 2025
Brickhunter Ltd logo

Reply from Brickhunter Ltd

Thank you very much for your custom and the great review

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