Bridgend Motor Group - Kilmarnock Autoplex Reviews 

518
TrustScore 4.5 out of 5

4.7

Ayr Road, KA14EL Kilmarnock, Scotland, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Second time buying from bridgend Kilmarnock, can't fault the service , the salesman Craig even came in on his time off more than once to get things moving.

Rated 5 out of 5 stars

Outstanding service from sales to after sales. Chris Caldwell in sales was excellent throughout the buying process. Communication was also excellent, as was the servicing department. All staff were re... See more

Rated 5 out of 5 stars

Adam was courteous and helpful from my first visit to the complex until I collected the car. Explained everything that was required re documentation for the trade in as well as the new car. Would re... See more

Rated 5 out of 5 stars

Friendly staff very polite, kept me updated and aware of what I needed to do , good contact and a terrific product. Overall a very satisfying car purchase.


Company details

  1. Used Car Dealer
  2. Auto Body Shop
  3. Car Dealer
  4. Car Repair and Maintenance

About Bridgend Motor Group - Kilmarnock Autoplex

Written by the company

Shop Now

USED CARS USED COMMERCIALS USED WAV's

  • Over 1200 Quality Used Vehicles In Stock
  • Reserve any vehicle online for £99
  • Build your own deal
  • 105 Point Pre-Sales Check
  • HPI & VOSA mileage checked & clear.
  • Up to 12 months Warranty included
  • No Admin Fees

CONTACT US VISIT OUR WEBSITE

Driving Ayrshire forward since 1930

At Bridgend Motor Group we are proud to celebrate over 90 years investing in Ayrshire. From small beginnings, we’re still a family-owned firm, now with over 240 local employees, and 7 branches covering North, South & East Ayrshire.

Bridgend Motor Group now comprises thirteen departments whose operations encompass used car sales, used commercial vehicle sales, service, maintenance, MOT and accident repair. The company is still family owned and run with many members of the McLaughlan family in key positions. Now with some of the 4th generation working in the business. We have over 200 local employees many of whom have been with the company in excess of 10 years and some for more than 30 years! A family owned company, renowned for its excellent quality of service.

Make Bridgend Motor Group the first choice for your next car.



Contact info

  • Ayr Road, KA14EL, Kilmarnock, Scotland, United Kingdom

  • 01563572676

4.7

Excellent

TrustScore 4.5 out of 5

518 reviews

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Replied to 16% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(518)

416 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

No Pressure

Very friendly staff and there was no pressure put on me when looking at cars.
Any questions asked were answered in laymen's terms so easy to understand.

January 18, 2026
Rated 5 out of 5 stars

Great service everything done for…

Great service everything done for customer. Sales person kept in touch all way through process Friendly knowledgable would recommend Bridgend Kilmarnock
Quickest no hassle car salesman I have ever dealt with.

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

All-round good experience

The salesman, David Thomson, was helpful, professional and not “pushy”. We were able to make a selection based primarily on our budget and personal needs. Communication was straightforward and helpful. We now have confidence in the company’s service.

January 16, 2026
Rated 5 out of 5 stars

Chris was brilliant throughout process

At first Chris didn't have a clue of my sale but was not his fault as was done on line but he was brilliant. Chris from Kilmarnock branch thankyou so much for the correspondence between us and keeping me up to date and a very smooth transaction day.

January 7, 2026
Rated 5 out of 5 stars

Fast response

Fast response, clear laid out plan of the process and preparation, pleasant test drive and service before picking the car up, could not recommend more! Thankyou.

November 17, 2025
Rated 5 out of 5 stars

Easy car purchase

Salesman was helpful by having the cars I liked ready for inspection. He was honest and explained everything about the process of trade in and purchase of my new vehicle

December 2, 2025
Rated 5 out of 5 stars

Vehicle purchase

Gordan our sales man whent above and beyond, he never acted like a car sales man he was more like a friend pointing out the pro's and con's, and never pushed for a commitment to purchase from him, this allowed me to visit a couple of times before I purchased the vehicle at my leisure.

November 22, 2025
Rated 5 out of 5 stars

Craig was first class communicating…

Craig was first class communicating every step of the way. Got my dream car Grandland X and can’t thank Craig and the staff enough definitely recommend to everyone and will return in the future if I want a new car

December 2, 2025
Rated 5 out of 5 stars

Sales without any pressure

The salesman was very helpful, he allowed me time to look at the cars for sale and said take your time and to let him know if I wanted to look inside any of the cars there was no pressure on me to purchase there and then giving me time to think about it, I returned the next day and purchased a car.

November 5, 2025
Rated 4 out of 5 stars

Good service

Good service. Prompt responses to phone calls and messages. Easy completion of paperwork. Friendly staff. However, I only gave 4 stars because the car we bought did not have a repair completed before we drove it away and we were not notified about this.

November 17, 2025
Rated 5 out of 5 stars

Highly Recommend

I would highly recommend Bridgend Autoplex. The car is purchased is excellent value. Customer service was of a high standard. Great communication and very helpful. Everything was made so straightforward. David Thomson was the sales person I dealt with who could not have been more professional and helpful.

November 6, 2025
Rated 5 out of 5 stars

From start to finish

From start to finish - David from Kilmarnock store was absolutely amazing! Managed to get me a new car that suited me and my needs and I love her! Thanks again!!

November 6, 2025

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