Outstanding service from sales to after sales. Chris Caldwell in sales was excellent throughout the buying process. Communication was also excellent, as was the servicing department. All staff were re... See more
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Adam was courteous and helpful from my first visit to the complex until I collected the car. Explained everything that was required re documentation for the trade in as well as the new car. Would re... See more
Friendly staff very polite, kept me updated and aware of what I needed to do , good contact and a terrific product. Overall a very satisfying car purchase.
Straight forward no pushy salesman. Couple of after sales niggles dealt with under warranty. Highly recommended.
Company details
About Bridgend Motor Group - Kilmarnock Autoplex
Written by the company
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USED CARS
USED COMMERCIALS
USED WAV's
- Over 1200 Quality Used Vehicles In Stock
- Reserve any vehicle online for £99
- Build your own deal
- 105 Point Pre-Sales Check
- HPI & VOSA mileage checked & clear.
- Up to 12 months Warranty included
- No Admin Fees
CONTACT US VISIT OUR WEBSITE
Driving Ayrshire forward since 1930
At Bridgend Motor Group we are proud to celebrate over 90 years investing in Ayrshire. From small beginnings, we’re still a family-owned firm, now with over 240 local employees, and 7 branches covering North, South & East Ayrshire.
Bridgend Motor Group now comprises thirteen departments whose operations encompass used car sales, used commercial vehicle sales, service, maintenance, MOT and accident repair. The company is still family owned and run with many members of the McLaughlan family in key positions. Now with some of the 4th generation working in the business. We have over 200 local employees many of whom have been with the company in excess of 10 years and some for more than 30 years! A family owned company, renowned for its excellent quality of service.
Make Bridgend Motor Group the first choice for your next car.
Contact info
Ayr Road, KA14EL, Kilmarnock, Scotland, United Kingdom
- 01563572676
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Replied to 17% of negative reviews
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Kilmarnock
Great experience with Chris at Kilmarnock no pressure or sales pitch. Seen the car we liked and he made buying it very straight forward.
Would recommend and use again.
Recently bought a car from Bridgend…
Recently bought a car from Bridgend Motors. Great service from Craig. Kept me updated every step of the way. Wouldn't hesitate to used and recommended Bridgend Motors to anyone looking for a car
Would definitely recommend
This is the second vehicle I've bought from Bridgend and would not hesitate to use them again, unfortunately there was a delay in having the vehicle ready and it's only this that stopped me giving them 5 stars
Trustworthy Dealership
I walked in, had a look and within an hour I had bought a Peugeot 2008. Chris valued my old vehicle and I was more than happy with the trade in.
The Peugeot had a couple of advisories on its MOT pass from the previous owner. These were quickly rectified by the brilliant service department and I picked up my new (used) vehicle a few days later.
I purchased the 365 two service deal with 12 months warranty. Excellent value for money.
This was my first experience of Bridgend Motor Group and it won't be my last. Highly recommended. Thanks Chris for a smooth, worry free transaction!
First Class Service
Jordan was extremely helpful and also very patient with me as a customer. He answered all my questions extremely well and anything I asked for was done.
Chris was just perfect
Chris was just perfect, helpful, knowledgeable but not pushy at all. The whole experience of buying the car was made very easy by him so ty
Time wasted
Everyone good and helpful,but the van I bought had an engine warning light on next day .
I have had to travel to Kilmarnock 3 times to fix problem round trip of 60 miles each time.
Car Purchase
We wanted to look at 2 cars and compare them. One was at Irvine the other at Ayr. Our nearest branch is Kilmarnock. Both cars were brought to Kilmarnock without problem. Sales person Craig McLauchlan was very helpful throughout purchase making it smooth and trouble free.
Excellent!
Craig the sales executive was great…
Craig the sales executive was great told him what i was looking for and had every thing sorted and i was in my new car within 2 weeks
3rd car from 3 different Bridgend…
3rd car from 3 different Bridgend branches and yet again a completely hassle free experience.Done everything for me again.
Good buying experience.
No pressure. Great experience with Chris and everyone else at Kilmarnock
Andy was fantastic
Andy was fantastic. the whole process was so easy and stress free. Was so quick.
Excellent communication and helpful
Excellent communication and helpful, professional approach throughout the whole process of purchasing the Mazda6
Thanks Jordan
Chris Caldwell was excellent and made…
Chris Caldwell was excellent and made buying a new family car super easy and stress free. Communication was brilliant and he always kept us up to date, with any questions we had answered quickly with explanation. Highly recommend Bridgend. Thank you for all the help!
Easy process
Easy process, helpful staff. Never felt pressured at any point, unlike some others. Got a great car at a good price. Car comes with a 12 month dealer warranty also for extra peace of mind. Very happy with everything!
really good experience
great service from start to finish
and salesman David was brilliant
Great customer service
Great customer service and Craig's communication was excellent. No pressure but clear guidance on what would suit my wishes in buying the car.
Very easy in terms of signing for the car and again was looked after from start to finish. I will definitely be back for my future car.
Will definitely be using Bridgend…
Will definitely be using Bridgend again. Outstanding customer service.
No Pressure
Very friendly staff and there was no pressure put on me when looking at cars.
Any questions asked were answered in laymen's terms so easy to understand.
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