Bridgend Motor Group - Kilmarnock Autoplex Reviews 

516
TrustScore 4.5 out of 5

4.7

Ayr Road, KA14EL Kilmarnock, Scotland, GB


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Rated 5 out of 5 stars

Outstanding service from sales to after sales. Chris Caldwell in sales was excellent throughout the buying process. Communication was also excellent, as was the servicing department. All staff were re... See more

Rated 5 out of 5 stars

Adam was courteous and helpful from my first visit to the complex until I collected the car. Explained everything that was required re documentation for the trade in as well as the new car. Would re... See more

Rated 5 out of 5 stars

Friendly staff very polite, kept me updated and aware of what I needed to do , good contact and a terrific product. Overall a very satisfying car purchase.

Rated 5 out of 5 stars

Straight forward no pushy salesman. Couple of after sales niggles dealt with under warranty. Highly recommended.


Company details

  1. Used Car Dealer
  2. Auto Body Shop
  3. Car Dealer
  4. Car Repair and Maintenance

About Bridgend Motor Group - Kilmarnock Autoplex

Written by the company

Shop Now

USED CARS USED COMMERCIALS USED WAV's

  • Over 1200 Quality Used Vehicles In Stock
  • Reserve any vehicle online for £99
  • Build your own deal
  • 105 Point Pre-Sales Check
  • HPI & VOSA mileage checked & clear.
  • Up to 12 months Warranty included
  • No Admin Fees

CONTACT US VISIT OUR WEBSITE

Driving Ayrshire forward since 1930

At Bridgend Motor Group we are proud to celebrate over 90 years investing in Ayrshire. From small beginnings, we’re still a family-owned firm, now with over 240 local employees, and 7 branches covering North, South & East Ayrshire.

Bridgend Motor Group now comprises thirteen departments whose operations encompass used car sales, used commercial vehicle sales, service, maintenance, MOT and accident repair. The company is still family owned and run with many members of the McLaughlan family in key positions. Now with some of the 4th generation working in the business. We have over 200 local employees many of whom have been with the company in excess of 10 years and some for more than 30 years! A family owned company, renowned for its excellent quality of service.

Make Bridgend Motor Group the first choice for your next car.



Contact info

  • Ayr Road, KA14EL, Kilmarnock, Scotland, United Kingdom

  • 01563572676

4.7

Excellent

TrustScore 4.5 out of 5

516 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 17% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(516)

406 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Kilmarnock

Great experience with Chris at Kilmarnock no pressure or sales pitch. Seen the car we liked and he made buying it very straight forward.
Would recommend and use again.

March 3, 2026
Rated 4 out of 5 stars

Would definitely recommend

This is the second vehicle I've bought from Bridgend and would not hesitate to use them again, unfortunately there was a delay in having the vehicle ready and it's only this that stopped me giving them 5 stars

March 3, 2026
Rated 5 out of 5 stars

Trustworthy Dealership

I walked in, had a look and within an hour I had bought a Peugeot 2008. Chris valued my old vehicle and I was more than happy with the trade in.
The Peugeot had a couple of advisories on its MOT pass from the previous owner. These were quickly rectified by the brilliant service department and I picked up my new (used) vehicle a few days later.
I purchased the 365 two service deal with 12 months warranty. Excellent value for money.
This was my first experience of Bridgend Motor Group and it won't be my last. Highly recommended. Thanks Chris for a smooth, worry free transaction!

March 3, 2026
Rated 5 out of 5 stars

First Class Service

Jordan was extremely helpful and also very patient with me as a customer. He answered all my questions extremely well and anything I asked for was done.

February 27, 2026
Unprompted review
Rated 4 out of 5 stars

Time wasted

Everyone good and helpful,but the van I bought had an engine warning light on next day .
I have had to travel to Kilmarnock 3 times to fix problem round trip of 60 miles each time.

February 17, 2026
Rated 5 out of 5 stars

Car Purchase

We wanted to look at 2 cars and compare them. One was at Irvine the other at Ayr. Our nearest branch is Kilmarnock. Both cars were brought to Kilmarnock without problem. Sales person Craig McLauchlan was very helpful throughout purchase making it smooth and trouble free.

Excellent!

February 17, 2026
Rated 5 out of 5 stars

Chris Caldwell was excellent and made…

Chris Caldwell was excellent and made buying a new family car super easy and stress free. Communication was brilliant and he always kept us up to date, with any questions we had answered quickly with explanation. Highly recommend Bridgend. Thank you for all the help!

January 30, 2026
Rated 5 out of 5 stars

Easy process

Easy process, helpful staff. Never felt pressured at any point, unlike some others. Got a great car at a good price. Car comes with a 12 month dealer warranty also for extra peace of mind. Very happy with everything!

January 23, 2026
Rated 5 out of 5 stars

Great customer service

Great customer service and Craig's communication was excellent. No pressure but clear guidance on what would suit my wishes in buying the car.
Very easy in terms of signing for the car and again was looked after from start to finish. I will definitely be back for my future car.

January 24, 2026
Rated 5 out of 5 stars

No Pressure

Very friendly staff and there was no pressure put on me when looking at cars.
Any questions asked were answered in laymen's terms so easy to understand.

January 18, 2026

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