Bridgend Motor Group - Kilmarnock Autoplex Reviews 

516
TrustScore 4.5 out of 5

4.7

Ayr Road, KA14EL Kilmarnock, Scotland, GB


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Rated 5 out of 5 stars

Outstanding service from sales to after sales. Chris Caldwell in sales was excellent throughout the buying process. Communication was also excellent, as was the servicing department. All staff were re... See more

Rated 5 out of 5 stars

Adam was courteous and helpful from my first visit to the complex until I collected the car. Explained everything that was required re documentation for the trade in as well as the new car. Would re... See more

Rated 5 out of 5 stars

Friendly staff very polite, kept me updated and aware of what I needed to do , good contact and a terrific product. Overall a very satisfying car purchase.

Rated 5 out of 5 stars

Straight forward no pushy salesman. Couple of after sales niggles dealt with under warranty. Highly recommended.


Company details

  1. Used Car Dealer
  2. Auto Body Shop
  3. Car Dealer
  4. Car Repair and Maintenance

About Bridgend Motor Group - Kilmarnock Autoplex

Written by the company

Shop Now

USED CARS USED COMMERCIALS USED WAV's

  • Over 1200 Quality Used Vehicles In Stock
  • Reserve any vehicle online for £99
  • Build your own deal
  • 105 Point Pre-Sales Check
  • HPI & VOSA mileage checked & clear.
  • Up to 12 months Warranty included
  • No Admin Fees

CONTACT US VISIT OUR WEBSITE

Driving Ayrshire forward since 1930

At Bridgend Motor Group we are proud to celebrate over 90 years investing in Ayrshire. From small beginnings, we’re still a family-owned firm, now with over 240 local employees, and 7 branches covering North, South & East Ayrshire.

Bridgend Motor Group now comprises thirteen departments whose operations encompass used car sales, used commercial vehicle sales, service, maintenance, MOT and accident repair. The company is still family owned and run with many members of the McLaughlan family in key positions. Now with some of the 4th generation working in the business. We have over 200 local employees many of whom have been with the company in excess of 10 years and some for more than 30 years! A family owned company, renowned for its excellent quality of service.

Make Bridgend Motor Group the first choice for your next car.



Contact info

  • Ayr Road, KA14EL, Kilmarnock, Scotland, United Kingdom

  • 01563572676

4.7

Excellent

TrustScore 4.5 out of 5

516 reviews

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Replied to 17% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(516)

406 reviews in the last 12 months

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Rated 5 out of 5 stars

Big thankyou again to craig for all his…

Big thankyou again to craig for all his help in purchasing my new car. This is my 5th car craig has helped me with nothings ever an issue when asking questions and goes out his way to make sure i get exactly what im wanting in a car. Super happy with my new purchase 🥰

April 2, 2026
Rated 5 out of 5 stars

Used Bridgend first to repair and…

Used Bridgend first to repair and service my horsebox. Great job! Then decided to change my car for a pick up. The Kilmarnock team, both sales and service, are so helpful, pleasant and efficient. Big thanks to Gordon in Sales and Kevin in Service. Keep doing what you're doing 👍

April 24, 2026
Rated 5 out of 5 stars

Fantastic service from the very start…

Fantastic service from the very start from Craig at Bridgend Motors Kilmarnock! He helped us find the perfect 1st car for my daughter. He put up with all my phone calls and happily answered all my questions. I honestly can’t recommend Bridgend enough!!! Craig was so helpful and completely looked after us he bent over backwards to make sure everything was perfectly taken care of. The congratulations on her first car video was absolutely brilliant. After sale care also incredible even down to helping me navigate what dashcam would be best. We won’t be going anywhere else in future. Thank you Craig and all the guys at Bridgend!! I’ve been recommending you to everyone who mentions buying a car! Keep up the good work guys because it’s so refreshing to deal with honest and genuine people who actually care 🤩 and she loves her car!!!

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

Staff

Staff, Were friendly, wasn't pushed into any sales I was given the time to think and process what I wanted. Jordan helped me sort out all the little niggles of paper work and my old car. Got myself the car I wanted.

March 31, 2026
Rated 5 out of 5 stars

Car purchase

Dealt with Chris. No pressure and honest kept in touch throughout process and when there was a delay in picking car up made me aware straight away. Good company to deal with and love the car thanks for a great experience as was buying the car for my daughter who loves it.

March 20, 2026
Rated 4 out of 5 stars

Sales experience

Salesman Craig McLachlan was very thorough and professional throughout .
He wasn’t too pushy ,was informative and accommodating in negotiation .

March 26, 2026
Rated 5 out of 5 stars

Great service! Highly recommended.

Once again, great service from Bridgend Kilmarnock. Craig McLauchlan couldn’t have been more helpful. 2nd time I’ve purchased a car with Craig’s help and I’d certainly recommend him to others. No hard sell, just a professional, friendly approach & on hand with any questions before, during and after the sale was completed. A credit to the team.

Thanks Craig!

February 23, 2026
Rated 5 out of 5 stars

Went to the Kilmarnock branch and the…

Went to the Kilmarnock branch and the sales staff were friendly , polite professional and not at all pushy . The salesman I dealt with Craig Mclauchlan was brilliant, went above and beyond during the full process of buying my new car . He even came in to his work on his day off to accommodate me to pick up my new car , Would definitely recommend these guys at Kilmarnock 👍

March 13, 2026
Rated 4 out of 5 stars

Would have gave you 5 stars if there…

Would have gave you 5 stars if there wasn't a chip in the windscreen only noticed when got home with the van then phoned garage spoke to the guy he admitted there was chip in windscreen but it had been fixed but doesn't look fixed to me so gave them a message but no reply that is the only fault with the van

March 13, 2026
Rated 5 out of 5 stars

Danny was great

Danny was great! Not at all pushy and very helpful. Car was delivered safely from Scotland to Cornwall! It is immaculate and I’m thrilled with it! No hesitation in recommending!

March 6, 2026
Rated 5 out of 5 stars

🌟 🌟 🌟 🌟 🌟

The best showroom I've been to in 40yrs of driving.
I was able to look at as many cars as i wanted. No pressure from a salesperson looking over my shoulder (give them registered of car and your handed keys to look yourself)
Will recommended to my other daughter (2 have already bought from here)

March 3, 2026

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