Bridgend Motor Group - Kilmarnock Autoplex Reviews 

516
TrustScore 4.5 out of 5

4.7

Ayr Road, KA14EL Kilmarnock, Scotland, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Outstanding service from sales to after sales. Chris Caldwell in sales was excellent throughout the buying process. Communication was also excellent, as was the servicing department. All staff were re... See more

Rated 5 out of 5 stars

Adam was courteous and helpful from my first visit to the complex until I collected the car. Explained everything that was required re documentation for the trade in as well as the new car. Would re... See more

Rated 5 out of 5 stars

Friendly staff very polite, kept me updated and aware of what I needed to do , good contact and a terrific product. Overall a very satisfying car purchase.

Rated 5 out of 5 stars

Straight forward no pushy salesman. Couple of after sales niggles dealt with under warranty. Highly recommended.


Company details

  1. Used Car Dealer
  2. Auto Body Shop
  3. Car Dealer
  4. Car Repair and Maintenance

About Bridgend Motor Group - Kilmarnock Autoplex

Written by the company

Shop Now

USED CARS USED COMMERCIALS USED WAV's

  • Over 1200 Quality Used Vehicles In Stock
  • Reserve any vehicle online for £99
  • Build your own deal
  • 105 Point Pre-Sales Check
  • HPI & VOSA mileage checked & clear.
  • Up to 12 months Warranty included
  • No Admin Fees

CONTACT US VISIT OUR WEBSITE

Driving Ayrshire forward since 1930

At Bridgend Motor Group we are proud to celebrate over 90 years investing in Ayrshire. From small beginnings, we’re still a family-owned firm, now with over 240 local employees, and 7 branches covering North, South & East Ayrshire.

Bridgend Motor Group now comprises thirteen departments whose operations encompass used car sales, used commercial vehicle sales, service, maintenance, MOT and accident repair. The company is still family owned and run with many members of the McLaughlan family in key positions. Now with some of the 4th generation working in the business. We have over 200 local employees many of whom have been with the company in excess of 10 years and some for more than 30 years! A family owned company, renowned for its excellent quality of service.

Make Bridgend Motor Group the first choice for your next car.



Contact info

  • Ayr Road, KA14EL, Kilmarnock, Scotland, United Kingdom

  • 01563572676

4.7

Excellent

TrustScore 4.5 out of 5

516 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 17% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(516)

406 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good salesmanship

Mykell the car salesman was very helpful and friendly. We didn't feel pressured in any way to make a purchase and we are very happy with our Ford Ranger

June 17, 2026
Rated 5 out of 5 stars

On arrival was met by member of sales…

On arrival was met by member of sales staff named Jordan, who was not pushy in any way and left us to look at the cars on display on our own, which is what we like to do.
When we had decided on the car that we wished to purchase, Jordan was very helpful and polite in completing the relevant paperwork required and the timeline for picking up the car was adhered to exactly.
In conclusion, we could not fault the staff manner or the service received and would have no hesitation in recommending Bridgend Motors to family and friends and we will return to this company for any future car purchases.

May 26, 2026
Rated 5 out of 5 stars

Have dealt with Bridgend for a number…

Have dealt with Bridgend for a number of years and have always been treated well. Our sales person this time was Jordan and he found the exact vehicle we required and kept us up to date on all aspects of the work being done.

May 26, 2026
Rated 5 out of 5 stars

Smooth purchase experience

Non pushy sales staff, good communication. Easy to chat to answered all questions , courteous and pleasant on telephone. Smooth purchase and I felt confident in my purchase. Organised taking van to and from the fitters for tow bar. Definitely will return in the future highly recommend.

April 24, 2026
Rated 5 out of 5 stars

WAV purchase...

Gordon was very easy to speak with and patient while my husband and I looked at 5 different WAV for our business, resulting in a test drive and purchase of one vehicle.
Our WAV was fully inspected, and tested prior to pick up a few days later. We are delighted with our vehicle and experience at Bridgend.

May 20, 2026
Rated 5 out of 5 stars

Great Experience

Great service from Mykell from start to finish. Friendly and efficient and I got a great trade in deal. Third time purchasing a car her and never any issues.

May 14, 2026
Rated 5 out of 5 stars

Chris Caldwell

Bought a car from Bridgend.Chris Caldwell took care of everything from my trade in to driving away my new car first class service from start to finish.

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

Jordan Hendry is a credit to your…

Jordan Hendry is a credit to your company.
W
He was very easy to talk to and understood our needs before we decided on the Vauxhall Grandland, he explained everything we needed to know all about the car, the finance agreement and anything else we had questions about.

We will be highly recommending Jordan to any of our friends and family who will be looking for a new car.

May 1, 2026
Rated 5 out of 5 stars

From the moment I made the first phone…

From the moment I made the first phone call to enquire about a particular vehicle until the day when I went to collect my new car Stephen made the whole process easy and seamless. He was extremely helpful, answered all my messages promptly without ever putting any pressure on me to buy. The vehicle is exactly as described , in perfect condition, and so far has been a pleasure to drive. I would definitely recommend Bridgend Motors.

April 24, 2026

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