Bridgend Motor Group - Kilmarnock Autoplex Reviews 

518
TrustScore 4.5 out of 5

4.7

Ayr Road, KA14EL Kilmarnock, Scotland, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Second time buying from bridgend Kilmarnock, can't fault the service , the salesman Craig even came in on his time off more than once to get things moving.

Rated 5 out of 5 stars

Outstanding service from sales to after sales. Chris Caldwell in sales was excellent throughout the buying process. Communication was also excellent, as was the servicing department. All staff were re... See more

Rated 5 out of 5 stars

Adam was courteous and helpful from my first visit to the complex until I collected the car. Explained everything that was required re documentation for the trade in as well as the new car. Would re... See more

Rated 5 out of 5 stars

Friendly staff very polite, kept me updated and aware of what I needed to do , good contact and a terrific product. Overall a very satisfying car purchase.


Company details

  1. Used Car Dealer
  2. Auto Body Shop
  3. Car Dealer
  4. Car Repair and Maintenance

About Bridgend Motor Group - Kilmarnock Autoplex

Written by the company

Shop Now

USED CARS USED COMMERCIALS USED WAV's

  • Over 1200 Quality Used Vehicles In Stock
  • Reserve any vehicle online for £99
  • Build your own deal
  • 105 Point Pre-Sales Check
  • HPI & VOSA mileage checked & clear.
  • Up to 12 months Warranty included
  • No Admin Fees

CONTACT US VISIT OUR WEBSITE

Driving Ayrshire forward since 1930

At Bridgend Motor Group we are proud to celebrate over 90 years investing in Ayrshire. From small beginnings, we’re still a family-owned firm, now with over 240 local employees, and 7 branches covering North, South & East Ayrshire.

Bridgend Motor Group now comprises thirteen departments whose operations encompass used car sales, used commercial vehicle sales, service, maintenance, MOT and accident repair. The company is still family owned and run with many members of the McLaughlan family in key positions. Now with some of the 4th generation working in the business. We have over 200 local employees many of whom have been with the company in excess of 10 years and some for more than 30 years! A family owned company, renowned for its excellent quality of service.

Make Bridgend Motor Group the first choice for your next car.



Contact info

  • Ayr Road, KA14EL, Kilmarnock, Scotland, United Kingdom

  • 01563572676

4.7

Excellent

TrustScore 4.5 out of 5

518 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 16% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(518)

417 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Extremely helpful and friendly staff

Very helpful, stress free change over of car and very good trade in price, sales team very helpful, friendly and pleasant. All handover was extremely smooth and efficient. Craig the saleman was just lovely and would highly recommend this Bridgend Motor Group

June 14, 2025
Rated 5 out of 5 stars

Great customer service

Great customer service, particularly from Gordon Wallace, when buying a WAV recently. One unexpected problem was quickly and professionally resolved and Gordon took care to make sure I bought exactly the type of vehicle I needed.

May 19, 2025
Rated 5 out of 5 stars

A great place to buy a car online.

My car purchase was done entirely online and I did not see the car until it was delivered to my home.
The complete process was effortless thanks to all concerned at this motor group. The advertising and review of the car was very informative, the salesman Jordan very helpful in explaining the whole procedure and delt with all my questions and issues promptly. The car was delivered on time and in immaculate condition.

Thank you Bridgend Motor Group.

May 14, 2025
Rated 5 out of 5 stars

Excellent service!!!

Great service from beginning to end.
Bought my car from these guys this week and the service is fantastic no pressure and very friendly especially Jordan. He answered all my question quickly and professionally. Would definitely recommend this garage and will be buying from them again

May 23, 2025
Rated 3 out of 5 stars

First of all I have not received my v5…

First of all I have not received my v5 form so can only imagine your company hasn’t done paperwork for dvla. Not much communication during the whole process. Was given two keys to which one was broken and only opens by the key itself The van itself is fine but customer service not good.

May 23, 2025
Rated 5 out of 5 stars

Quick and easy

Quick and easy - all paperwork done online at home meaning no lengthy filling in of documents on pick up day - Mykell madde it a very relaxed and friendly experience

May 8, 2025
Rated 4 out of 5 stars

It took me 10 mins to get the car i was…

It took me 10 mins to get the car i was looking for.quick and easy olny thing I wasn't happy with was inside car was not valeted to my expectations windows still streaky inside and wasn't hoovered to a high standard for a cash sale of £9000 .

May 8, 2025

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