Bright Care Reviews 

89
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I'm writing this in regards to your caregivers Sheri D. Freeman and Brigid Wesley. Each of these caregivers is extremely caring, efficient and attentive. Top notch, and born to answer the call. .... See more

Company replied

Rated 5 out of 5 stars

Brightcare Edinburgh was recommended to me by a friend when I needed care after knee surgery And they were wonderful. Right from the start - when I was sent home from hospital virtually immobil... See more

Rated 5 out of 5 stars

Have been with BrightCare Perth since end of January 2023 after Mum unfortunately being in hospital four times last year. Together with their invaluable care and attention, Manager Kerry and lovely Ca... See more

Rated 1 out of 5 stars

We used Bright Care for a time to care for my parents. Now I’m going to give a very honest review so that others can think very carefully before making a mistake. Bright Care are extortionately ex... See more

Company replied

Company details

  1. Home Health Care Service

Written by the company

Award winning senior home care and companionship. Here to help families across the UK have the confidence to make the right decisions.


Contact info

4.2

Great

TrustScore 4 out of 5

89 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.2

All reviews

(89)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

The staff at Bright Care are helpful

The staff at Bright Care are helpful, polite, efficient and well trained. My parents know most of the carers that come round now, with the exception of occasional holiday cover. Their background admin are equally helpful and flexible.

June 22, 2018
Unprompted review
Rated 5 out of 5 stars

Help at last!!

Since the implementation of Bright Care my elderly Mum is enjoying life more. Her care person has been baking, making meals and generally brightening her week. We are looking to increase the number of hours/days that we use the service. My life has become easier because I have complete trust in our new carer.

April 25, 2018
Unprompted review
Rated 5 out of 5 stars

We have been very appreciative of the…

We have been very appreciative of the carer's efforts - her visits are clearly a highlight each week for our father. He looks forward to the Friday outings, and without fail, reports back enthusiastically on the visit and shared conversation. He feels very comfortable with the carer who is not only simply good company, but also attentive to his well-being on any given day. She noticed, and brought to our attention, when he had been unwell on one day a month and a half ago and has also commented favorably on how Dad seems has settled into his new surroundings and routines and is consequently more relaxed and at ease. We are sure that the regular, weekly opportunity to get out and about and the carer's patience, tact and positive, supportive attitude are important elements contributing to our father's general sense of well-being. We have also appreciated the regular, updates and prompt responses to our questions.

April 20, 2018
Unprompted review
Rated 5 out of 5 stars

Person centred care at its best

Bright Care have been very supportive and professional helping with the care of an elderly friend over the years. Consistency of support is really important and Bright Care have never failed to assist.
They have also been superb at covering my respite breaks which I have been able to enjoy as I know that everything at home is being professionally handled and in the way that I want and need it done.
I would not hesitate to recommend Bright Care to anyone.

April 6, 2018
Unprompted review

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