We have a property that has been let through Brinkleys for many years. They have always been friendly and competent, but not much more. Though in recent years a bit more efficient on minor faults and... See more
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Many thanks to Brinkleys for selling my property, so much hard work went into it. Graeme was swift to get the property on the market pretty much within 24 hours, we had prospective buyers viewing al... See more
Company replied
Brinkley @ Wimbledon Park - a big Thank You Graeme and James for your professionalism through marketing to completion. Great negotiation skills, excellent service with great results for us as seller... See more
Our initial experience with Brinkley’s via Ben was positive. He was efficient and well organised. However, as soon as we agreed to let and paid the deposit, communication from Brinkley’s stopped. We h... See more
Company replied
Company details
Written by the company
Brinkley's Estate Agency specialises in residential sales, lettings and management across South West London. Offices based in Wimbledon Village, Wimbledon Park and Putney.
Contact info
120 Wimbledon Hill Road, SW19 7QU, London, United Kingdom
- 02089442918
- info@brinkleys.co.uk
- www.brinkleys.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 1 month
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Great rental experience and helpful staff!
We rented a property through Brinkleys and the property management was expertly handled by Zulekha Warid, who has been on hand to assist with any minor issues we've had or need to communicate with the landlord. We've had a great experience with Brinkleys and would definitely recommend!
Cheery, helpful, responsive
Graeme Gordon at the Wimbledon Park office did a wonderful job guiding me through my first purchase. He was always quick to respond to my messages, and his cheery and helpful manner was a blessing in a very stressful time!
Amazing service from Dhruvika at Brinkleys
Dhruvika Patel has been amazing with regards to handling our landlord issues, she’s been very efficient with all of our questions and queries, always reassuring us and finding solutions to our problems, even when out of office hours! She’s great! Very good service, really polite and professional!
A great local and personable estate agency service
Graeme Gordon and Harry Cheeseman at Brinkley's SW19 were great in making sure that my purchase went smoothly - despite various delays that were nothing to do with them. A really nice local agency to deal with as it always felt like they were rooting for the buyer as well as the vendor.
Giving it her all
Dhruvika at Brinkleys has been put through a difficult challenge regarding maintenance and came out the other side having beaten down the problems. Communication throughout has been excellent and this has been extremely important to me as a landlord. Thank you.
Brinkley’s are very efficient and…
Brinkley’s are very efficient and understanding in all things relating to the management of my flat. Dhruvika Patel is extremely kind, helpful and quick to respond at all times. I am delighted with the service they provide.
Highly recommend Harry Cheeseman at Wimbledon Park Office
Harry Cheeseman made the whole process of buying our first home together very smooth and easy. His cheerful nature and prompt replies to our queries was very much appreciated. He is always very professional and efficient. We would not hesitate to recommend both Harry (Wimbledon Park Office) and Brinkley's. Oliver and Lucy.
Absolutely fabulous experience
Absolutely fabulous experience! Very helpful and well organised over all! Suzy Browne was amazing and a pleasure to deal with! Thank you very much! Highly recommended estate agent!
Exceptional service!
Exceptional service!
We had a great experience with Brinkley's team - they are all very professional and helpful! Chelsea has sorted all the paperwork for us, hassle free and to highest standard!
Very good experience renting a…
Very good experience renting a property. Quick turn around and informative. Suzy is very helpful and helped throughout the process.

Reply from Brinkley's Estate Agents
Sell with confidence
Very happy with the sale of my property, a few hiccups with buyers but Graeme Gordon sorted them all out.
I would highly recommend Brinkleys.

Reply from Brinkley's Estate Agents
Very understanding
Very understanding, quick in response and patient. They always adjusted visits in my flat from utility personnel when I was available which is not easy with my work schedule. Also replied to emails very quickly and contacted my landlady on my behalf immediately.

Reply from Brinkley's Estate Agents
Its work very nice people
Its work very nice people. If have some problems always helps.

Reply from Brinkley's Estate Agents
Excellent service as always
Graeme and Harry did an excellent job in finding a buyer and negotiating the sale and guiding it through to completion. I've been coming back to Brinkley's for many many years and am very happy to continue doing so.

Reply from Brinkley's Estate Agents
Incompetent and careless
Moved in to a place last year. They failed to liase with the landlord to clean the place and we were left essentially homeless and crashing at friends' for two weeks as the landlord worked to make the place habitable, despite the agent promising us on the viewing that they would clean it. Now we're barely three quarters of the way through our tenancy and they're already harrassing us to ask whether we think we'll stay another term. Not to mention they completely misspelt one of our names on the actual contract and keep sending emails to the wrong address, despite it all being there on previous correspondence. The whole thing just reeks of utter incompetence and carelessness. The place is nice, they seem to have nice affordable places to rent.

Reply from Brinkley's Estate Agents
Absolutely useless Lettings agents
Absolutely useless Lettings agents. We had multiple bookings cancelled without any form of contact as the flat had already been let, or the agents would change the time of our viewing to times we had already said we couldn’t attend, without any correspondence with us. We would be left to chase them to confirm flat viewings on the day of the viewing only to be told (quite rudely) that the flat was already let. They just don’t seem like they can be bothered to speak to you. Impossible to even get a reply as the agents tend to ignore your emails when they know they’re in the wrong. Always a good sign to have estate agents that ignore clients. Avoid.

Reply from Brinkley's Estate Agents
Absolutely awful Estate Agents
Absolutely awful estate agents, AVIOD, there are so many others to choose from. They have no regard for their customers, if you raise an issue you are met with 'send in an email complaint and someone will look at it'. They just can't be bothered, and its also very difficult to get hold of anyone. They don't do what they assure you they will. JUST AWFUL - AVOID.

Reply from Brinkley's Estate Agents
Customer service is awful.
Customer service is awful.
We let our flat with them for a number of years and we could never get hold of anybody. The final crunch was the keys. At check out the inventory clerk took the keys back to the office and Brinkley's wanted £35.00 to post them out to us.
Needless to say, we will not be using Brinkley's in the future.

Reply from Brinkley's Estate Agents
Quick, easy and responsive
Brilliant company, very attentive and are on the ball!

Reply from Brinkley's Estate Agents
Brinkley's helped us find our first home
Brinkley's estate agents were super helpful in helping us purchase our first home in London. Graeme was informative, attentive, organised and a big part of us getting it over the line before the stamp duty holiday deadline. Many thanks, we are pleased with our new home and would definitely recommend Brinkley's.

Reply from Brinkley's Estate Agents
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