Britannia Airport Parking Reviews 

Used the service - Paid for the top level car wash - worst ever wash that could have been done as seemed only to have dragged a dirty rag over the car and vacuumed over the inside, five jumpers and all the floor mats removed and never returned. Was promised when vehicle delivered that items would be returned the next day!!! Guess what never happened. Only plus point is that we only had to wait 20 minutes when dropped and delivered back and the drivers were nice enough.
Advice is pay a little more and get a worthy service that is out to take advantage!!!

WARNING DO NOT USE BRITANIA AIRPORT PARKING: We landed from at Gatwick at appox 8.40pm and called Britania Parking to pick up our car and they told us it would not start, We had meet and Greet and they came and picked us up in a car that we just fitted into. we arrived at the compound where the car was parked and found it with no power at all, i called the AA and they came out and examied the car and told us they britania parking had left the ignition on and that it had drained the battery, we left there compound at 12.15am they acted like they did not care and denied they left the ignition on, I had to take the risk of driving back to swindon hoping we did not break down after getting some charge in the battery, would never use or reccomend them again, Disgracefull Service and we will be seeking compensation

We called in enough time (20 minutes before we arrived) to meet our car on our way home and it took Britannia an hour to arrive . It came about that another customers car was brought instead and Britannia made excuses about an accident between the terminals. We do not condone companies who lie whose service we have paid for. Neither the person in the control room took responsibility for this error nor did the driver. And nobody called us to tell us how late they would be. Having two young children waiting in the rain for our car which took an hour to be returned was disgraceful. There was no apology, no understanding. We will not use again and are looking for compensation. You pay peanuts.....

Very good at meeting us at the airport to pick up our car, quick and efficient and then we were on our way leaving the car with the representative. Only gripe would be that when we returned we called the number as instructed whilst we were in baggage collection, but were told to ring again once we had actually got our luggage, which we did do. Unfortunately we were out of the airport and waiting in the freezing cold for around 10 to 15 minutes for them to bring the car. If only they had set out when we originally rang them and we would have been in a nice warm car as soon as we came out of the airport. Would use again but would tell them we already had our baggage to ensure they are outside waiting for us especially in winter.

Good value, the only thing is it can be a pain when dropping off as there are so many vehicles and other companies using the area at the same time. Returning was easier. I would use them again.

Couldn't fault the service, arrived on time at departure and arrival and would use again.

I have used Britannia Airport Parking many times and have never had any problems, the car was collected and delivered within 10 minutes of us arriving.
The last time we used them we left a wallet in the car and did not notice until we had cleared passport control and customs, we phoned Britannia Airport Parking and they returned the wallet to passport control within 30 minutes without any qualms.
Impressed.

First time we have used Britanniar,very pleased, the service could not be faulted,would use again if we ever fly from Gatwick.

On time collection and return. friendly staff and polite also. Would recommend. Long may this service continue.

Thanks for a great service and for helping out and having to stay with the car a while, while I was stopped at customs, it took a while, and you waited for me to arrive with the family. Great Service will use you again and again.

Brilliant service from the word go. I was very nervous about using this service as I didn't no what to expect. The whole experience was straight forward and hassle free. The booking was very easy the meet and greet instructions were clear and easy to follow. The car and driver were both there on time , the driver was a lovely gentleman very friendly and made me feel at ease about leaving the car with them. The whole experience rounded my holiday off In a fab way. I would definitely use the company and service again and will also recommend you to all my family and friends if they want an hassle free experience. Couldn't fault in anyway.

Booked for Gatwick on 2nd January 2013 including car wash. Whilst the service to collect and deliver the car was excellent (even at the 6am drop off and 11.30pm collection times) it was disappointing that the car wash had not been undertaken. More disappointing was that they felt the need to destroy the original Honda Leather key fob rather than carefully remove it from the ring. I can only assume that removing the leather key fob made it easier for them to store the key in their cabinet?
Still no confirmation that they have since refunded the monies to the credit card as the car wash was not undertaken.

The service was eclipsed by my brother in laws service who's car arrived 10 minutes before ours and he paid £15 less than us.

Our overall experience was good. We were not sure what to expect as we hadn't tried this method of airport parking before. The instructions could have been a bit clearer as to where we were dropping off and picking up. The driver was pleasant, I wouldnt go as far as saying friendly as he wasnt very chatty, just there to do the job and go home attitude. We were looking for a Britannia uniform or van on collection which would have made it easier although when the driver approached he knew what he was doing. On pick up at the end of our holiday we rang when we collected baggage and he was there within about 20mins. It was a cheap way to park the car and would use it again.

found the service very good a courtesy phone call to see where abouts you are, On time& i wouldn't hesitate to use them again

No hesitation in using Britannia again!!!

We had to wait 20 mins for driver to turn up and collect car, even though we called 20 mins before. No mileage was taken.
Delivery of the car was brilliant, as arrived same time as we left the terminal.
Would recommend, but not if you have an early morning flight, and want to drop car off about 4am!

Excellent service, thanks

No one was there to meet us immediately, despite calling twice. Once at 20 minutes away, then again at 5 minutes away as requested. We still had to wait 10 minutes.

On the return we called them after collecting our luggage as instructed and no-one turned up for 30 minutes. Completely unacceptable as far as i am concerned.

Will never use again