Britannia Airport Parking Reviews 

97
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

I parked at the Britannia Airport Hotel, Palatine Road in Manchester whilst on holiday. I paid for one night overstay at the hotel and a weeks parking with late fees. I returned to my car from... See more

Rated 1 out of 5 stars

Avoid if possible, parked for 12mins in 30mins free parking slot, didn't realise needed a free ticket got charged £100. Explained with proof of purchase, but it's obvious they are a money making machi... See more

Rated 1 out of 5 stars

No stars whatsoever! Waited 20 minutes for our car. When it arrived it was dented and scratched across both doors and the inside was full of dust. On pointing this out to the driver (English not his... See more

Rated 1 out of 5 stars

When we dropped our car off at Gatwick didn't have our paperwork.waiting in departure lounge got a phone call asking where we were?? Was worried On our return phoned was told would be 15-20 minutes e... See more

1.2

Bad

TrustScore 1 out of 5

97 reviews

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1.2

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(97)

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Rated 5 out of 5 stars

Hassle free service - perfect

Was to book. Collected on time - and whilst the collection was on time we were waiting on the wrong level for arriving flights - so may be worth just making customers aware of which level to collect your ehicle from in future

September 24, 2012
Unprompted review
Rated 5 out of 5 stars

brillant service

No hassle,waiting for us
When we got to the airport and the same when we arrived home and it was the cheapest I could find,will use again without doubt.

September 22, 2012
Unprompted review
Rated 4 out of 5 stars

Rule Britannia

Good pick up, only a few minute wait, and very thorough inspection of car, then a longer wait to pick up when we got back, but they did warn us 20 mins.
Good Value

September 22, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent service

Thanks to the great service we received from Brittania parking our holiday started and ended well. The instructions for the drop off and collection were clear, we called 20 minutes prior to arrival and our car was collected promptly. It arrived back at the time we requested. The staff were polite and courteous and the car looked very clean. Thank You

September 12, 2012
Unprompted review
Rated 4 out of 5 stars

Car collected, car delivered no fuss!

As first timers to Meet and Greet we were unsure as to how it would work. In the event the colllection of the car was smooth with little delay at the airport. And on our return the car was brought to us as stated 20 minutes after my phone call from baggage reclaim. A good experience that we will probably do again in the future.

September 9, 2012
Unprompted review
Rated 5 out of 5 stars

Super service

They were there when we arrived to go on holiday, when we came back called them as soon as we picked up our luggage and they called me as we were walking down the ramp to say our car was waiting, an excellent service.. would use again for sure

September 5, 2012
Unprompted review
Rated 5 out of 5 stars

Brilliant, professional standout service

I have had some bad experiences previously with using valet style parking at Gatwick - mostly long waits for car to dropped off upon return, even driver going to the wrong terminal - so was prepared, given how competitively priced Britannia were, for having to compensate in some way. However, all those fears were quickly and completely dismissed. Britannia offered the best value service - including a free car wash - were flawless in their drop off and pick up of the car, frequently in contact with updates and clear instructions, courteous and nothing was too much effort, even when we had to cut short our holiday due to illness. Thank you for a fantastic service, and we'd definitely recommend you to anyone.

August 20, 2012
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

We're delighted with the personal service we received and wouldn't hesitate recommending Britannia to others. The cost was very competitive and despite us making a mistake, Britannia resolved things to enable our holiday and travel plans to run smoothly. Thank you!

August 8, 2012
Unprompted review
Rated 5 out of 5 stars

Great service!

Really pleased with this company. They rang us on the way to the airport to check what time we'd be there. On the return flight we arrived at 2am - they called us as soon as we landed and were there as soon as we came out of the airport. Would defo use this company again!!!

July 27, 2012
Unprompted review
Rated 5 out of 5 stars

perfect service, thank you

Just perfect: meet us at the drop off and waiting for us upon return. Communication was excellent and our car cleaned as well!
Will definitely use again.

June 18, 2012
Unprompted review
Rated 5 out of 5 stars

An outstanding service.

Being a regular flier I must congratulate Britannia Parking on a first rate service. Everyone I spoke to was polite and helpful offering alternative directions to Gatwick because of the congestion on the M25.
On my return my car was delivered promptly and once againg the driver was very pleasant.
I have used various car parks and companies at Gatwick, but there is only one company I will be using in future - well done Britiannia.

June 14, 2012
Unprompted review

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