I've used Britannia twice now over the last couple of years and cannot recommend their service enough! In particular, Jack has been amazing, so ask for him! Always super helpful, and Britannia has del... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Britannia Car Leasing - A UK based personal car finance specialists focused on providing excellent customer service.
Contact info
Britannia Car Leasing Ltd, SK11 0LR, Macclesfield, United Kingdom
- 0161 440 7272
- ben@britanniacarfinance.co.uk
- www.britanniacarfinance.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
From my initial enquiry Harry Sexton…
From my initial enquiry Harry Sexton has been brilliant, he has kept us up to date at every part of the process, we couldn't recommend Britannia any higher than we have AAA+++
we have used Britannia for many years…
we have used Britannia for many years for all our company vehicles and we have always found the service to be a step above other leasing company's .
VW T-ROC
Harry Sexton helped us in a very friendly and professional way. The whole experience was very easy.
Thanks to Mia Stonehouse as well.
I would recomend Britannia Leasing to anyone thinking of getting a new car.
Easy to deal
Easy to deal, keep you updated, they take the tedium out of lease purchases and save much time, effort and money.
Jack Tootle & Mia Stonehouse
My experience with Britannia has been excellent from the date of the order to the delivery of the vehicles.
I would highly recommend this company and would like to make a special thank you to Jack and Mia.
The whole process was easy and as…
The whole process was easy and as promised from the outset
Excellent deal from start to delivery
From enquiry to order treated with great respect
Stuart was professional made the order so simple to understand
Delivery on time and professional
You cannot go wrong and the Car is exactly what we requred
Brilliant company to deal with
Brilliant company to deal with, Matt was great to deal with, done everything to accommodate what I wanted, kept in touch throughout, from the first phone call the car was sorted and delivered within 10 days. Would definitely recommend, thanks Matt👍
The best price I could find on the…
The best price I could find on the market, no other company got close. Stuart was great and asked all my questions quickly and dealt with any issue swiftly.
Great support from all the team
Great support from all the team every step of the way, brilliant customer support and lightening quick delivery of the car.
Excellent customer service received…
Excellent customer service received from Matthew Bergin. He was friendly & helpful whilst still being professional & talked me through every step which made the whole process very simple. I also had emails from Mia Stonehouse who again was helpful & very quick to reply. Thank you to 2 excellent members of staff! I would happily recommend your company.
This was our second car from Britannia…
This was our second car from Britannia Car leasing. First time round they were very helpful with questions on what car we were looking for and the leasing contract that would suit us. When that car's contract ended, we didn't think twice about going back to Britannia. Again, it was so easy to talk to them, and when the new car was delayed, it was so easy to talk to them. Without any issue's we could carry on with our old car contract till the new one was ready. In two phone calls.(without being put on hold!) They delivered our new car one day and picked up the old one the next day. Even the delivery guys were on time, polite and explained in detail everything we needed to know. I have to say, with everything on line these days, Britannia have got it right. The site so easy to use and Matt Berry was very helpful and informative all the way through the transitions of the replacement car.
Fantastic service from day 1
Fantastic service from day 1. Charlie helped me to choose my new car by providing so much information on different vehicles and was so patient when I kept changing my mind. The delivery was seamless and helpful. On time and even connected my mobile to the car. Highly recommended
Pain free process from start to finish…
Pain free process from start to finish - car delivered within expected timeframe. Excellent communication.
Excellent service
My experience with Britannia has been excellent. I dealt with Matthew, who came back with numerous, interesting vehicle options, all relevant and all competitively priced. He went out of his way to search for the right solution. He also guided me through the process as I haven't leased a vehicle before.
Communication for the delivery of the car was very good and a very smooth process.
Wouldn't hesitate to recommend.
Just Perfect - From start to finish
A perfect, honest and complete service from the whole team from start to finish, I couldn't be happier and would recommend wholeheartedly to anyone
Charlie and the team are great!
I used Britannia to lease a new company car, and the process was so simple. As a newbie to this way of leasing, I had a lot of questions and needed my hand holding a little bit, but Charlie did all he could to answer questions - and the process from start to finish was flawless. Would recommend!
Britannia sorted it for me and they had the best rates!
Britannia sorted the whole process for me. I told them the type of vehicle I wanted and they sourced it, provided quotes, I said yes and the electronic paperwork was completed. I received the car, an Audi Q7 within 7 days for £658 per month. The nearest quote to this was over a £1,000!!! Ask for Matt he was my advisor. Thanks Britannia and team.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








