I've used Britannia twice now over the last couple of years and cannot recommend their service enough! In particular, Jack has been amazing, so ask for him! Always super helpful, and Britannia has del... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Britannia Car Leasing - A UK based personal car finance specialists focused on providing excellent customer service.
Contact info
Britannia Car Leasing Ltd, SK11 0LR, Macclesfield, United Kingdom
- 0161 440 7272
- ben@britanniacarfinance.co.uk
- www.britanniacarfinance.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
All round great company and people to…
All round great company and people to deal with
Great service from start to finish
Great service from start to finish, I contacted Britania over a deal and ended up with a better deal. No hassle at all. Just a few e-docs and a credit check and I was in my vehicle in less that four weeks. Brilliant service.
Ok experience
Charlie Chapman communicated well and made apologies. Delivery took far too long but part of it was not his fault.
Matt was great
Matt was great! So helpful and easy to speak to regarding any questions I had.
Great service and very informative
Great service and very informative
on all my questions.
Stuart was an absolute star
Stuart was an absolute star, he searched high and low for the exact car I wanted. Everything went smoothly from start to finish. Very happy and wholeheartedly recommend Brittania
Responsive service
Responsive service - quick to answer calls - appropriately eager for the business.
Fantastic Service & Brilliant Car
Very pleased with the support that I received from Matthew Bergin to help me find the perfect lease car for our business. This was the first lease that we have taken out and his support throughout the process was invaluable. The car was delivered on time and is fantastic. Would definitely recommend to others.
Very good service
Great company - used twice now - nothing is too much trouble - queries answered promptly by real people on the telephone, bit of a novelty these days !
Great company to deal with
Great company to deal with, superb service and support, will definitely get my next car from Britannia too 👍
Efficient and pleasant way to lease a car
Your staff were efficient, forbearing (first time l leased a car and first EV) and pleasant to deal with.
Mr Dakin, The Consummate Professional.
Britannia's Tommy Dakin acted extremely professional throughout the whole process and I can confirm that he demonstrated a high commitment to providing an excellent level of customer service.
Swift & Friendly service
Although the car took longer then expected, that wasn't your fault. The original dealings were swift and informative will again be my first port of call in the future.
Getting continuous SPAM emails despite…
Getting continuous SPAM emails despite never having had contact with them or opting in to emails. Having an unsubscribe button does NOT work and does not remove their other GDPR responsibilities. Avoid any company that deliberately sends spam emails.
Great Experience
Stuart was really helpful throughout the whole process and it made the whole experience very easy. Ive dealt with many leasing companies and car dealerships over the years and this was by far the least stressful. Would highly recommend Britannia
Great service!!
Getting SPAM emails despite never…
Getting SPAM emails despite never having had contact with them or opting in to emails. Having an unsubscribe button does NOT remove their other GDPR responsibilities. If they can't follow basic good practice, then they should be avoided.
Feedback for Sales person …
Sales person was very helpful and did research into finding a car within my price range. He kept in regular contact and always called me back within a timely manner.
Brilliant team, happy to recommend
the team at Britannia could not have been more helpful to me helping to source and deliver my first business lease car. In particular Charlie Chapman, Heather and Sarah delivered really first class service. I'm very happy to recommend Britannia.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








