Britannia Car Leasing Reviews 

850
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 64 reviews, reviewers overwhelmingly had a great experience with this company and its services. Many individuals really appreciate the helpful guidance, clear information, and an exceptionally smooth process when looking for and securing a new vehicle. Customers frequently point out the incredibly attentive, professional, and knowledgeable staff members who go above and beyond to make daily communication effortless. Consumers also note the very competitive pricing, quick email responses, and dependable support provided consistently throughout the entire leasing journey from start to finish. Many reviewers emphasize that everything is handled efficiently, making the entire procedure completely simple and stress free for everyone involved.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting an impeccable and smooth journey... See more

Staff

Consumers find staff to be positive, professional, and exceptionally helpful throughout the entire leasing... See more

Customer service

Reviewers mention positive feedback about customer_service, noting excellent communication and support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've used Britannia twice now over the last couple of years and cannot recommend their service enough! In particular, Jack has been amazing, so ask for him! Always super helpful, and Britannia has del... See more

Rated 5 out of 5 stars

I have just signed up for a personal lease. As well as competitive the advice and help organising was fantastic. Helped with all the questions I had, sent through relevant information that I needed... See more

Rated 5 out of 5 stars

From looking for a new vehicle to recieving the Vehicle the journey was smooth and well guided. Harry Sexton, was there to anwswer all my quires plus offering good advice. From order to receiving... See more

Rated 5 out of 5 stars

Matt Bergin was brilliant in sorting our next car. Have used him twice before and can highly recommend. Delivered on time on time on day requested.


Company details

  1. Leasing Service

Written by the company

Britannia Car Leasing - A UK based personal car finance specialists focused on providing excellent customer service.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

850 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(850)

65 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish, I contacted Britania over a deal and ended up with a better deal. No hassle at all. Just a few e-docs and a credit check and I was in my vehicle in less that four weeks. Brilliant service.

September 17, 2025
Rated 4 out of 5 stars

Ok experience

Charlie Chapman communicated well and made apologies. Delivery took far too long but part of it was not his fault.

September 17, 2025
Rated 5 out of 5 stars

Fantastic Service & Brilliant Car

Very pleased with the support that I received from Matthew Bergin to help me find the perfect lease car for our business. This was the first lease that we have taken out and his support throughout the process was invaluable. The car was delivered on time and is fantastic. Would definitely recommend to others.

August 11, 2025
Rated 5 out of 5 stars

Very good service

Great company - used twice now - nothing is too much trouble - queries answered promptly by real people on the telephone, bit of a novelty these days !

August 11, 2025
Rated 5 out of 5 stars

Great Experience

Stuart was really helpful throughout the whole process and it made the whole experience very easy. Ive dealt with many leasing companies and car dealerships over the years and this was by far the least stressful. Would highly recommend Britannia

March 23, 2025
Rated 1 out of 5 stars

Getting SPAM emails despite never…

Getting SPAM emails despite never having had contact with them or opting in to emails. Having an unsubscribe button does NOT remove their other GDPR responsibilities. If they can't follow basic good practice, then they should be avoided.

June 24, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant team, happy to recommend

the team at Britannia could not have been more helpful to me helping to source and deliver my first business lease car. In particular Charlie Chapman, Heather and Sarah delivered really first class service. I'm very happy to recommend Britannia.

June 23, 2025

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