I've used Britannia twice now over the last couple of years and cannot recommend their service enough! In particular, Jack has been amazing, so ask for him! Always super helpful, and Britannia has del... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have just signed up for a personal lease. As well as competitive the advice and help organising was fantastic. Helped with all the questions I had, sent through relevant information that I needed... See more
From looking for a new vehicle to recieving the Vehicle the journey was smooth and well guided. Harry Sexton, was there to anwswer all my quires plus offering good advice. From order to receiving... See more
Matt Bergin was brilliant in sorting our next car. Have used him twice before and can highly recommend. Delivered on time on time on day requested.
Company details
Written by the company
Britannia Car Leasing - A UK based personal car finance specialists focused on providing excellent customer service.
Contact info
Britannia Car Leasing Ltd, SK11 0LR, Macclesfield, United Kingdom
- 0161 440 7272
- ben@britanniacarfinance.co.uk
- www.britanniacarfinance.co.uk
4.7
Excellent
850 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Charlie was very helpful and did his…
Charlie was very helpful and did his upmost to keep me upto date at every step of the process. I would highly recomend them to anyone.
June 23, 2025
Reply from Britannia Car Leasing
Hi there,
Thank you very much for your positive review. I am glad to hear that Charlie was helpful and able to assist you.
Kind regards,
Britannia Car Leasing.
Reply from Britannia Car Leasing
Hi there,
Thank you for your positive review.
Kind regards,
Britannia Car Leasing.
Very efficient
June 23, 2025
Reply from Britannia Car Leasing
Hi there,
Thank you for your positive review. Please be sure to contact our team if you have any questions in the future!
Thanks,
Britannia Car Leasing.
new Hyundia
a good process other than when we tried to get a nissan and their finance process was hopeless so we changed to hyundai!
June 23, 2025
Reply from Britannia Car Leasing
Hi there.
Thank you very much for your positive review. I am glad to hear that you are happy with your service. Enjoy your new Hyundai!
Thanks,
Britannia Car Leasing.
Have used yes car leasing for many…
Have used yes car leasing for many years, there deals have always been competitive.
Prompted throughout the process, and kept regularly informed.
Would recommend
May 24, 2025
Unprompted review
Reply from Britannia Car Leasing
Hi there,
Thank you for your positive review. Thank you for your positive review, I am glad to hear that our team were able to assist you with your deal!
Thanks,
Britannia Car Leasing.
Further to my previous 1 star review…
Further to my previous 1 star review regarding Britannia Car Leasing promoting a vehicle with a bmw supplied EV charger installation, I`m still waiting on the installation some six weeks into the contract. Britannia CL have disappeared from the situation with no customer support believing the matter now lies with bmw and the vehicle provider. No prospect of receiving the charger at this point.
May 9, 2025
Unprompted review
Great comms from the team at Britannia
Great comms from the team at Britannia, very happy with car and the service provided will use them again and recommend to a friend.
April 17, 2025
Reply from Britannia Car Leasing
Hi there,
Thank you for your positive review! I am very glad to hear that our team were able to assist you and find you a great deal on a new car. We look forward to helping you and your referrals in the future!
Thanks,
Britannia Car Leasing.
Great communications and a deal I'm…
Great communications and a deal I'm more than happy with.
April 3, 2025
Reply from Britannia Car Leasing
Hi there,
Thank you very much for your positive review. I am glad to hear that our team were able to assist you.
Thanks,
Britannia Car Leasing.
Good communication and responses to…
Good communication and responses to questions throughout.
April 17, 2025
Reply from Britannia Car Leasing
Hi there,
Thank you for your positive review, I am glad to hear that our team were able to assist you with your deal.
Thanks,
Britannia Car Leasing.
Great customer service
Charlie was extremely focussed on getting me the exact car and deal to meet my budget. He achieved that and delivered the vehicle as well as providing great aftercare to address a couple of issues with the car post delivery.
March 31, 2025
Reply from Britannia Car Leasing
Hi there,
Thank you very much for your positive review. I will be sure to pass your comments on to Charlie and the team.
We look forward to helping you in the future!
Thanks,
Britannia Car Leasing.
Jack was fantastic
Jack was fantastic. I wasn't really looking at the car I have but he told me about it and what a fantastic price he could lease it for and I was sold .All happened and delivered within a week.what a car .
Thanks Jack and will be looking for a cracking deal on the next one
April 17, 2025
Reply from Britannia Car Leasing
Hi there,
Thank you for your positive review. I am very glad to hear that Jack was able to assist you in finding a great deal on your car, we look forward to helping you in the future.
Thanks,
Britannia Car Leasing.
I previously leased my car through…
I previously leased my car through Britannia, my 3 year lease was coming to an end but Matt & Sarah seamlessly sorted me out with a shiny Kia EV6 with no hiccups... great service. Will use them again when my 2 year lease comes to an end.
April 17, 2025
Reply from Britannia Car Leasing
Hi there,
Thank you for your positive review. I am glad to hear that Matt and Sarah were able to assist you.
We look forward to helping you in the future!
Thanks,
Britannia Car Leasing.
Purchasing process stress free
Purchasing process stress free. Supportive and understanding staff.Car delivered as promised and shown the basic operational features. Now getting to understand the many new aids. The car practically drives itself!
April 17, 2025
Reply from Britannia Car Leasing
Hi there,
Thank you for your review. I am glad to hear that our staff were able to assist you with your positive experience. Enjoy the new motor!
Thanks,
Britannia Car Leasing.
Britannia especially Matt Bergin…
Britannia especially Matt Bergin amazing service as always I have referred several members of staff so far :)
April 17, 2025
Reply from Britannia Car Leasing
Hi Zoe,
Thank you for your positive review. I am very glad to hear that Matt was able to assist you.
We look forward to helping you and your referrals in the future.
Thanks,
Britannia Car Leasing.
OK overall
Overall they did a good job but we had to cancel an order because the car never came so we had to opt for a different car. I would have expected them to chase more and not have me do the chasing.
April 17, 2025
Reply from Britannia Car Leasing
Hi Nicolas,
Thank you for providing feedback. We will take your comments on board and improve our service in the future.
Thanks,
Britannia Car Leasing.
Excellent service provided by Charlie Chapman
Excellent service provided by Charlie Chapman
Leasing Consultant of Britannia Leasing. We will be doing more business in the future.
April 17, 2025
Reply from Britannia Car Leasing
Hi there,
Thank you for your positive review.
I am very glad to hear that Charlie was able to assist you!
Thanks,
Britannia Car Leasing.
Amazing service, smooth process & stress free
I recently leased a car through Britannia, and the experience was really smooth and stress free. I had the pleasure of working with Harry who was incredibly helpful throughout the entire process. He was responsive, knowledgeable and made sure I felt confident and informed every step of the way.
April 17, 2025
Reply from Britannia Car Leasing
Hi Bobby,
Thank you for your positive review. I am glad to hear that Harry was able to assist you and find you a great deal.
Please do not hesitate to contact us if you need anything from our team!
Thanks,
Britannia Car Leasing.
Great customer experience
Harry was awesome - responsive, easy to deal with and helped me find a fantastic deal. He also helped with chasing up and clarifying where needed and always seemed more than happy to help.
March 28, 2025
Reply from Britannia Car Leasing
Hi there,
Thank you for your very positive review! I am glad to hear that Harry was responsive and able to assist you.
Thanks,
Britannia Car Leasing.
Professional
March 28, 2025
Reply from Britannia Car Leasing
Hi there,
Thank you for your positive review. We hope that you enjoy your new lease.
Thanks,
Britannia Car Leasing.
I"VE LEASED CARS FROM YOU BEFORE AND…
I"VE LEASED CARS FROM YOU BEFORE AND BECAUSE OF THE EXCELLENT SERVICE I COME BACK.
March 28, 2025
Reply from Britannia Car Leasing
Hi there,
Thank you very much for your positive review, I am glad to hear that our team have been able to help you out on multiple occasions, we hope to hear from you soon!
Thanks,
Britannia Car Leasing.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.