British Ironwork Centre Reviews 

576
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 124 reviews, reviewers overwhelmingly had a great experience with this company. People frequently share that the sculptures and outdoor venue locations are truly amazing and very family-friendly for all ages. Visitors often praise the staff for being exceptionally welcoming, polite, and helpful throughout their wonderful trips. Consumers also really enjoy the delicious food options and the unique items available in the vibrant gift shops. However, some people mentioned experiencing very long waiting times at the cafe or unexpected issues with service access. A few visitors felt quite frustrated by these extended meal delays and occasional entry restrictions during their visits.

What people talk about most

Product

Reviewers mention positive feedback about product quality, expressing satisfaction with items like the cast... See more

Staff

Users describe positive interactions with staff, highlighting their helpful and attentive nature. Reviewers... See more

Location

Customers consistently note positive experiences with location, describing it as a lovely and brilliant... See more

Quality

Consumers find quality to be positive and consistently praise the lifelike sculptures, stunning models, and... See more

Service

People report positive experiences with service, highlighting efficient bookings and helpful staff. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing place to visit, push chair and wheelchair friendly, local and easy to find, wonderful sculptures all around great fun for all ages! Staff are polite and friendly and will help whenever needed!... See more

Rated 5 out of 5 stars

Booked for an afternoon tea. Nice & pleasant place to visit. Boxes were provided to take left overs home as we could not finish all the food. Did some Christmas shopping in the process. It was a ver... See more

Rated 5 out of 5 stars

What a fantastic day, All the staff are really friendly and helpful including Chloe and Emily in the cafe. The afternoon tea was so delicious, everything tasted homemade. The sculptures were just amaz... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Great Local Venue I’ve been going to Ironworks Oswestry for years, and it’s always a fantastic experience. The staff are friendly, the atmosphere is great, and they genuinely support... See more


Company details

  1. Decoration and Interior Design Store

Information provided by various external sources

Find Out More Information About Upcoming Events In Oswestry, Shropshire.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

576 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.6

All reviews

(576)

123 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

One very happy customer!

One very happy customer!

Evri had a shipping problem with my order ( a busy time of year so understandable) however once I phoned Black Country metal works and spoke with Sue I received such fantastic service. She was so helpful and friendly and resolved the shipping mix up in minutes.

I then received my parcel the very next day despite it being the week of Christmas.

Such fantastic customer service and a great product brought.

Thank you all🎄

December 18, 2024
Unprompted review
Rated 5 out of 5 stars

I have just received my order

I have just received my order, I ordered the Metal “Phillip” Pheasant Rocker Garden Spike. It’s wonderful quality, excellent value for money and the service I received was wonderful. Highly recommend using this company! Thanks very much!

December 13, 2024
Unprompted review
Rated 5 out of 5 stars

The British ironworks never fails to…

The British ironworks never fails to disappoint. Their Christmas decorations are beautiful and present ideas are fantastic.
They are great at supporting local community events by donating cream tea vouchers.

December 12, 2024
Unprompted review
Rated 5 out of 5 stars

Don't miss out!

If you haven't visited the British Ironworks, you are missing out! I have been twice already and I am returning in January 2025! The recycled sculptures are breathtaking and the importance of reducing, reusing and recycling runs through the whole experience. Staff are welcoming and courteous, and the educational resources are fantastic. Highly recommended!

November 6, 2024
Unprompted review
Rated 5 out of 5 stars

Perfect Balance

Well made, delightful cast iron sculptures. I got 3 as presents. The recycled nuts and bolts figure with wire hand in your heart gift amused the receiver. Who'd have thought that 5 screws and 4 nuts and a piece of wire can be an arty!
The hummingbird is also quirky using nuts, bottle and a resister.
The piece that awed us is the
"Perfect Balance." Beautiful Simple design for beautiful art. Wow

December 2, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing

just now
New
We had the best day at the ironworks. I didn’t know what to expect but was blown away by all the statues and the size of some of them! We had a great time doing the minion quiz and ticking off all the animals on our list with the kids. Would definitely recommend and will absolutely be back to visit again.

October 12, 2024
Unprompted review
Rated 5 out of 5 stars

A great place to visit

A great place to visit, and seems to grow every time we visit! Always good to catch up with our old friend the T-Rex that we carried up Snowdon all those years ago.. the things you do!

November 29, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely wonderful experience

Absolutely wonderful experience! My family and I have visited the Ironworks a number of times, and every single visit has been super. Very reasonably priced, with a huge variety of things to encounter and enjoy. Genuinely can't recommend it enough- well worth the visit!

September 14, 2024
Unprompted review
Rated 5 out of 5 stars

Great day out for everyone

Great day out for everyone. The sculptures are amazing, with so much detail. We stayed for lunch and although it was very busy, we were served quickly and the staff were lovely.

August 16, 2024
Unprompted review
Rated 5 out of 5 stars

A fantastic day out

I had visited many times before, and each time it was a fantastic day out filled with a variety of creative things to see and exciting activities to enjoy within the facilities. The café offered scrumptious food and delicious cakes, all served with a smile by the friendly staff.

September 28, 2024
Unprompted review
Rated 5 out of 5 stars

I bought a post box from the British…

I bought a post box from the British Ironwork Centre which was delivered very quickly, is beautifully made and looks great. I can recommend them and their products and the customer service was excellent.

October 15, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. Some lovely recycled items. Gave me a great idea to take the children in my class - hopefully they will enjoy as much as I did.

September 28, 2024
Unprompted review
Rated 5 out of 5 stars

What a fabulous day out with my little…

What a fabulous day out with my little boy. We enjoyed a gorgeous day as a family exploring the sculptures. My son particularly loved the spider man sculpture. Can’t wait to return soon!

September 14, 2024
Unprompted review
Rated 5 out of 5 stars

Great food.

Lovely food in the cafe the afternoon tea looked amazing. So much to see, can easily spend a full day there and still not see it all.

October 9, 2024
Unprompted review

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