Placed an order they dispatched to a totally different postcode,have had no response to my emails, so will never get my order, it is a total scam
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DO NOT deal with this firm. I ordered condensed mushroom soup. The two trays were placed in a cardboard for shipment The outer packaging arrived in perfect condition, A considerable amount of the cans... See more
A long wait for rest of order Excellent value in the products, but poor show in contacting British online supermarket if you don’t receive all your order. This has gone on for weeks now. I’ve made m... See more
They get one star because you cannot award 0. I placed an order on the 20th July and received an acknowledgement but since then - nothing. They do not respond to emails, I cannot access my account on... See more
Company details
Information provided by various external sources
We are an online only supermarket that ships thousands of everyday British supermarket food & products worldwide. So if you're an expat living abroad or a lover of British food & groceries, then this is the website for you. Please feel free to browse our wide selection of low cost, brand name British food & groceries. British food shopping for British Expats. British food delivered to your door anywhere in the world. The British supermarket for the British Expat community.
Contact info
1.9
Poor
160 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Very good shopping experience
Very good shopping experience. One item on my list was unavailable, they provided choice of replacement or money back, and did everything they could to please me. Very good contact, and very quick shipping to France. So thanks a lot!
March 27, 2018
Unprompted review
This is the 3rd year I have used …
This is the 3rd year I have used Britishonlinesupermarket and I think it is a brilliant service from; their easy to navigate website, careful wrapping, quick dispatch. I give Britishonlinesupermarket 5 stars.
Big thank you to the team who ensured everything arrived intact and on time. We love our French Christmas but there are some English goodies we just could not do without over the festive season!
December 15, 2017
Unprompted review
great company
first class all round,well recomended from me. great back up from staff, prompt delivery,
May 12, 2016
Unprompted review
Brilliant
I have just used this company for delivery to Australia. Must say it is excellent. Great choice, easy to use web-site, speedy delivery and sensible costs. Having tried a number of similar companies, I will use British online supermarket from now on. 10 out of 10
May 5, 2016
Unprompted review
Great Service
I used British Online Supermarket to send some English products to a friend who lives in the Philippines. The transaction went very smoothly and the parcel was received without any fuss. I will definitely use them in the future.
May 5, 2016
Unprompted review
Reply from Britishonlinesupermarket
Thank you for your great review, glad we could be of service.
Good selection
Good selection of frequently used items. Website can use a makeover though.
September 2, 2015
Unprompted review
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