Britstops Reviews 

94
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 87 reviews, reviewers had a great experience with this company. Consumers consistently appreciate how simple and straightforward the mobile application is to use, making it completely effortless to locate wonderful stopover spots while touring across the country. Many visitors enthusiastically praise the warm hospitality provided by the hosts, the delicious traditional pub food, and the wonderful opportunity to meet friendly local residents during their travels. However, some people mentioned that certain locations featured on the platform were closed or not actively accepting travelers at the time of their visit. Some reviewers also noted unexpected discrepancies between the digital information provided in the app and actual site availability when arriving at various destinations.

What people talk about most

Service

Reviewers highlight positive aspects of service, finding it easy and hassle-free for discovering great... See more

Location

Reviewers mention ambiguous feedback about location, noting that while parking descriptions and venue... See more

User experience

Consumers find user experience to be very positive, highlighting that the platform is easy to navigate and... See more

Application

People report positive experiences with the app, highlighting that it is very easy to navigate and find... See more

Product

Customers consistently note positive experiences with product, highlighting it as an excellent idea that... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Britstops have opened up a whole new experience, and as on my own enjoy having a nice meal and chat with the locals. Really recommend people give it a try Have stayed 3 nights June and 3 July Devon... See more

Rated 5 out of 5 stars

My most recent Brit stop was at The Brittania Inn, Nr St Austell. Absolutely fabulous place. Lovely field to camp, the venue has everything you can need. Clean bar, excellent food, picnic benches, out... See more

Rated 5 out of 5 stars

The concept of Brit Stops is immensely freeing for me, to regularly enjoy a night or two at pubs not too far from home. The ones that I have used so far have required my van to be self sufficient, w... See more

Company replied

Rated 5 out of 5 stars

Absolutely loved this app and every pub and farm experience that we had with our 4 weeks touring Great Britain. We met some really nice locals too and enjoyed every meal and drink. I don't think we... See more

Company replied



Contact info

4.1

Great

TrustScore 4 out of 5

94 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 47% of negative reviews

Typically takes over 1 month to reply

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4.1

All reviews

(94)

89 reviews in the last 12 months

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Rated 1 out of 5 stars

Wish i had read the reviews before…

I wish i had read the reviews before wasting £30.00. they no longer do the book so you have to use the site or the app both of which are absolutely useless. There are free fb siteswhich are much better. You used to get a book which was much better. Its easier to look up local pubs and ring and ask if you can use their carpark overnight
if you use the pub.

In addition if you want to cancel your auto subscription you have to cancel your membership which means you lose this years acces to the useless app even though you have paid for it!

Postscript-I requested a refund and received it the next day.

January 12, 2026
Unprompted review
Rated 1 out of 5 stars

What a disappointment this dreadful…

What a disappointment this dreadful website is… there are no redeeming features… Evereytime I log on I have to reset my password.. The show the length of motorhome in feet ! Don’t the American owners realise we use metres the the UK.. I WILL NOT BE RENEWING MY MEMBERSHIP

November 6, 2025
Unprompted review
Britstops logo

Reply from Britstops

Hello Angus, having to reset your password every time you log in certainly isn't how the website is intended to work and we would encourage you to contact our support team so we can resolve this issue for you.

Regarding vehicle measurements, the Brit Stops website and app allows you to switch between metres and feet under the "Vehicle Length" filter.

Thank you for taking the time to leave your feedback and we hope you will get in touch with our team.

Rated 1 out of 5 stars

Team are totally uncontactable

Team are totally uncontactable, such a shame was once wonderful!

A great example of how to kill your company Brit Stops commits Hari Kai Sayonara sucker...

October 17, 2024
Unprompted review
Britstops logo

Reply from Britstops

Thank you for taking the time to leave feedback.

We can confirm that the Brit Stops team are contactable on both our website chat service and via email on info@britstops.com

Our team would love to hear from you!

Rated 1 out of 5 stars

Used to a fabulous system, not now….up yours American company

Used to a fabulous system run by genuine travelling people, not out to exploit, but just to help fellow wanderers explore the country. Now the company they have sold to have hiked the price, don’t offer places with any facilities other than food, couldn’t give a monkeys about the original ethos of Britstops and have stolen 4 months of subscription! No book, which is useless when you are up in the moors south west or up north with no signal. Total rip off as all places are free to search for anyway on other sites. Nope thanx. Shove your American exploitation up your ………..

October 6, 2025
Unprompted review
Rated 1 out of 5 stars

imposible to contact and imposible to…

imposible to contact and imposible to cancel auto renewal i had to get my bank to block thier payment attempts.
AVOID

September 1, 2025
Unprompted review
Britstops logo

Reply from Britstops

Hi Robert.

Thank you for taking the time to provide feedback.

Please note that auto-renewal can be cancelled at any time from the "My Membership' section of our website. Our customer support team is also happy to cancel your membership's auto-renewal for you if requested.

You can contact Brit Stops at any time via our email: info@britstops.com or via the chat/help bubble on our website and app.

Rated 1 out of 5 stars

Hopeless

I’m afraid the only thing I can say is ……
A Hopeless waste of money! We paid 40 pounds for one site on the app on 28th July for an unsatisfactory stop …. and others on our 2 week route were no longer operating. I hope other people have better luck than we did.

July 28, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid

In the first year, you’ll realise you’ve pretty much paid for a service which is now similarly covered by social media pages for free.

The second year, you’ll realise that an inflated automatic renewal has left your account because you didn’t read the small print, you can only stop the auto renewal by cancelling your account and cancelling your account means that you lose the benefits for the year you’ve just unwittingly paid for.
You’ll then find that you can’t claim your renewal fee back because you should have read the small print…which of course makes the whole thing your fault.

Avoid this business like the plague.

July 27, 2025
Unprompted review
Rated 1 out of 5 stars

Their site is so inaccurate

Their site is so inaccurate. Nearly all the venues it suggests are not where the search results show.
Try looking local to you and see what I mean. Some venues are shown off the coast. One in the Solent.

June 4, 2025
Unprompted review
Britstops logo

Reply from Britstops

Hello Paul, the version of our Host map available to non-members, anonymises the locations of our Host network so as not to show their exact whereabouts.

We hope you'll consider joining us as a member to see the great Hosts we have on offer, none of which, we can assure you, are in The Solent!

Rated 1 out of 5 stars

In 2023 signed up

In 2023 signed up, not very good app or book. In November 2024 noticed they took money out of my account.
Without permission, refuse to give it back. Won't talk over the phone, owner is a keyboard warrior.
Stay away

November 12, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible impossible to contact a human…

Terrible impossible to contact a human being!

I am not alone!

zac
LIFE MEMBER
Nov 19, 2013
2,934
2,229
Basingstoke
Funster No29,076
MHRapido A CLass 10000
Expsince 2013
May 7, 2024
#6
Wouldn't bother either as they don't reply to queries now, sent them one approx 4 weeks ago and not had a reply so for me i won't be renewing, places like searchforsites seem to have up to date places where you can stay. We always go in for a meal when using them just to support them.

March 31, 2025
Unprompted review
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