broadbandbuyer.com Reviews 

3,585
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

This isn't the first time broadband buyer have said they have stock available then they do not. It's not the first time they've taken payment for next day delivery then the product arrives... See more

Rated 5 out of 5 stars

Been using Broadband buyer for 3 years now and using them more and more for small project items in that time, they are generally in stock or show that they aren’t. I tend to order a few days before I... See more

Rated 1 out of 5 stars

Terrible! ordered almost one month ago, didn't receive refund, first product didn't ship out for more than week, was writing emails every day with no respond! after items was shipped they lost them an... See more

Rated 1 out of 5 stars

THIS IS BY FAR THE WORST SALES SUPPORT AND DELIVERY I HAVE EVER COME ACROSS. ARROGANT STAFF WHO TAKE ZERO RESPONSIBILITY WHO MAKE PROMISES THEY BREAK AND CANNOT KEEP AND THEN THREATEN YOU WITH CANCEL... See more

Company details

  1. Computer Store
  2. Computer and Accessories Store
  3. Telecommunications Service Provider

Information provided by various external sources

Since 2002, we've been committed to providing honest, reliable advice to help home offices, small businesses, and end users alike, to make complex buying decisions easily. By listening to and understanding your needs, we can help you find the right products to purchase on our site and solve the biggest problems in your IT networks.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

4K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.4

All reviews

(3,585)

24 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Faultless

Everything I needed was easy to find on line and in stock, (NAS box, Hard drives). Choice made easier by good product review articles. Total Price was £50 less than the same combo from the other well known large on-line shop.
Ordered on Tuesday, Free delivery arrived on Wednesday.
Faultless.

October 7, 2021
Unprompted review
Rated 5 out of 5 stars

Fast reliable service

Fast reliable service and supplying a quality product. I would definitely recommend broadbandbuyer.com and will be using them again in the near future. Top marks for being customer focused.

October 1, 2021
Rated 5 out of 5 stars

Easy

there were a few hiccups not caused by Broadbandbuyer but they sorted it all out with out any fuss. Easy to deal with and polite.

September 27, 2021
Unprompted review
Rated 5 out of 5 stars

First rate service and good stock availability

Always a good experience but on this occasion where I had to add to an order after paying extra for a Saturday delivery, Jon in the sales team went above and beyond to make sure that could happen and it did - received everything I needed ready to carry out an installation on the Monday - very pleased.

September 20, 2021
Unprompted review
Rated 3 out of 5 stars

Ordered facelate and backbox

Ordered facelate and backbox. Backbox arrived square, faceplate arrived rounded corners. Looks terrible and doesn't tighten securely. Why don't companies think about irritations like this? Doesn't take much to get it right.

September 8, 2021
Unprompted review
Rated 5 out of 5 stars

Great Service.

Can’t fault the service it is everything you would expect from an online business. The gear arrived in good condition and was exactly what I ordered.

The system for signing up an account could be a little easier but I won’t mark down for that it is very minor.

Griffiths Security & Smart Technology

September 1, 2021
Rated 5 out of 5 stars

Excellent Service

Excellent Service, delivery on time & timely and relevant communication... A breeze to deal with. Ordering online, payment to delivery. Thanks

August 24, 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Product arrived within 24hrs of ordering. Very easy to buy online and good web site. Would recommend

August 19, 2021
Unprompted review
Rated 5 out of 5 stars

I cannot recommend them enough!

I have used broadbandbuyer.com several times and even when there are issues with availability, I always get a swift call from their excellent sales team to look at alternatives. I cannot fault their service. Well done guys!

August 6, 2021
Unprompted review

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