Brooksidegarage Reviews 2

TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

3.0

Average

TrustScore 3 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

7 months of waiting, car without repair.

After making arrangements, the roadside assistance service took my car to the garage. For unknown reasons, the car wouldn't start. Despite assurances from the owner (Nigel) that the car would be diagnosed and repaired, my car sat outside the garage for seven months. For seven long months, I spoke with Nigel several times, each time pleasantly explaining the reason for the delay and repeatedly assuring me of a speedy repair and vehicle pickup. After such a long time, I took the second key and started the engine without a problem. For seven months, no one even bothered to investigate the cause of my Mercedes's failure. 7 months, best regards.

March 22, 2025
Unprompted review
Rated 5 out of 5 stars

Really good car dealership

Really good car dealership!

I have been to about 5 or 6 dealerships before going to Brookside and they had to beat them all

I bought my ford st line from there and the process was straight forward and hassle free

They didn’t try and push expensive car mats or coatings or whatever nor did they try and upsell me anything

We went there in a Sunday it was closed so I called to leave a voicemail to say I was interested in the car but the sales man answered and as he was in the local area he popped down to deal with us

Honestly once I sent over the payment everything was all filled out in 8 mins and before you know it I was sitting in my newly bought car warming her up for the journey home

Hope to deal with you again soon

June 17, 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look