Brothersintimeuk Reviews 

253
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found that the products were exactly as described, often exceeding expectations with their high quality and stunning condition. People frequently highlighted the excellent and professional service, noting efficient processes and a personalized approach. Reviewers praised the staff for their extensive knowledge, helpfulness, and outstanding communication, instilling confidence and trust. Many consumers expressed satisfaction, often becoming repeat customers due to reliable and enjoyable business interactions. The overall process was described as flawless and straightforward, with customers feeling confident and well-informed throughout their purchase journey.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality and... See more

Service

People report positive experiences with service, often describing it as top-notch, professional, and... See more

Staff

Users describe positive interactions with staff, highlighting their helpfulness, professionalism, and... See more

Quality

Customers consistently note positive experiences with quality, often receiving items that are even better... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service all around. Communication was excellent across the board. Giuseppe was even happy to speak even when on a family holiday abroad. The watch arrived promptly having been well packaged. It... See more

Company replied

Rated 5 out of 5 stars

I can’t recommend Brothers In Time enough. I received a quality service from start to finish, and Giuseppe’s efficient communication gave me full confidence and trust in their services. I am now the p... See more

Company replied

Rated 5 out of 5 stars

After a few back and forth messages it was clear that Giuseppe really knew his stuff about the watch in question. (I had spent the last 6 months researching it!) One of my concerns was about... See more

Rated 5 out of 5 stars

This is my second watch I’ve purchased through Brothers in Time and specifically in dealing with Giuseppe. I always follow the principle of ‘buy the dealer’ before the watch and Giuseppe is someone wh... See more


Company details

  1. Watch Store

Written by the company

Purveyors of Luxury Timepieces and specialised watches.


Contact info

4.9

Excellent

TrustScore 5 out of 5

253 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.9

All reviews

(253)

30 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

AAA SERVICE.

AAA SERVICE.

Friendly and easy morning of business.
Happy to buy from them in the future.

Thank you👍🏼

August 31, 2022
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Reply from Brothersintimeuk

Your welcome Daniel, enjoy.

Rated 5 out of 5 stars

Excellent lads!

Excellent lads!!
Made us feel warm and welcome , no pressure at all , nice and easy transaction was a pleasure doing business , will most definitely be back to do some more business !!

July 26, 2022
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Reply from Brothersintimeuk

Thanks Danny, enjoy the watch. 👍🏼

Rated 4 out of 5 stars

All good

All good, the usual excellent service I've become used to from Brothers in Time!

July 21, 2022
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Reply from Brothersintimeuk

Thanks Simon, enjoy that new beautiful time piece.

Regards,
Giuseppe & Eren

Rated 5 out of 5 stars

AAA service

AAA service , great watch, will be back for more

July 19, 2022
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Reply from Brothersintimeuk

Thanks Robbie, enjoy. 👍🏼

Rated 5 out of 5 stars

Very satisfied customer.

Very satisfied with my s&g Tudor,excellent service & delivery,will keep in contact in the future…brilliant.

June 27, 2022
Unprompted review
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Reply from Brothersintimeuk

Thanks, enjoy your new purchase.

Rated 5 out of 5 stars

A great buying experience

I had been looking for a Tudor Pelagos FXD for many months but could not find one anywhere. I came across the Brothers in Time website where one was advertised for a very reasonable price so I contacted Giuseppe to see if I could view the watch. Giuseppe was an absolute pleasure to deal with, answering all my questions and allowing me to really try on the watch and give it a thorough inspection.

I would definitely buy from Brothers in Time again and would recommend to anyone thinking of purchasing a watch from them.

June 27, 2022
Unprompted review
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Reply from Brothersintimeuk

Thank you Paul, enjoy such a great watch. 👍🏼

Rated 5 out of 5 stars

Brothers in time are true business professionals

Outstanding service from Brothers in time. From the get go - communication was clear and Giuseppe was able to answer any queries I had. I felt at ease from the prompt feedback and knowledgeable information I was receiving and have no doubt these guys have been involved in the watch business for some time. Highly reccomended to friends and family already and will 100% be using them again. Thank you Giuseppe & Eren for making my new purchase go so smoothly!

June 16, 2022
Unprompted review
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Reply from Brothersintimeuk

Thanks you Rob, enjoy the watch

Rated 5 out of 5 stars

Omega Seamaster 300

Bought an omega seamaster off Brothers In Time, absolutely stunning watch, Giuseppe was very helpful I was kept informed from start to finish, I would highly recommend brothers in time for any luxury watch.

June 14, 2022
Unprompted review
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Reply from Brothersintimeuk

Thanks Nick, enjoy the watch

Rated 5 out of 5 stars

Over the moon

Over the moon with my watch and the delivery next day in person ,can not fault the brothers, once again thank you,definitely be using again ,IAN

May 28, 2022
Unprompted review
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Reply from Brothersintimeuk

Thank you Ian, enjoy the watch.

Rated 5 out of 5 stars

Really professional service

Really professional service. Giuseppe delivered the watch to my home address and even re-sized the bracket. Watch was also exactly how described. I would highly recommend.

May 3, 2022
Unprompted review
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Reply from Brothersintimeuk

Thank you J...enjoy the watch. 👍🏼

Rated 5 out of 5 stars

Buy with confidence seamless purchase

I was looking for a Rolex submariner non date and saw one advertised by Brothers In TIme.
I contacted Giuseppe who replied immediately and following a short conversation i purchased the watch .
The description given if anything under plays the condition.
My watch arrived ,basically it was like new a 2019 model it even had some stickers still attached.
If they have a watch or you are after a particular model call these guys and buy with 100% confidence.
They are competitively priced too.
Thank you so much
Mark Cornwall

April 14, 2022
Unprompted review
Rated 5 out of 5 stars

Highly professional, authentic team.

It’s a very difficult business buying the new Rolex you want these days. You can be assured that Brothers In Time are a highly professional, authentic and highly knowledgeable team. Very happy with their service.

April 1, 2022
Unprompted review
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Reply from Brothersintimeuk

Thank you Cam, we really appreciate it.

Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic. Friendly, helpful, knowledgeable and trustworthy.

Buying luxury watches can be nerve racking as a lot of money is changing hands but I would recommend Brothers In Time over bigger companies I’ve dealt with as it is a truly personal service they offer.

Thanks Giuseppe!!

March 18, 2022
Unprompted review
Rated 5 out of 5 stars

What a Great company to deal with…

What a Great company to deal with answered all my questions gave me a great price on a honestly described Omega Moon watch even went as far as to hand deliver personally Giuseppe is a great guy and you can tell he loves watches highly recommend will be doing business again with Them

March 16, 2022
Unprompted review

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