Brothersintimeuk Reviews 

253
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found that the products were exactly as described, often exceeding expectations with their high quality and stunning condition. People frequently highlighted the excellent and professional service, noting efficient processes and a personalized approach. Reviewers praised the staff for their extensive knowledge, helpfulness, and outstanding communication, instilling confidence and trust. Many consumers expressed satisfaction, often becoming repeat customers due to reliable and enjoyable business interactions. The overall process was described as flawless and straightforward, with customers feeling confident and well-informed throughout their purchase journey.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality and... See more

Service

People report positive experiences with service, often describing it as top-notch, professional, and... See more

Staff

Users describe positive interactions with staff, highlighting their helpfulness, professionalism, and... See more

Quality

Customers consistently note positive experiences with quality, often receiving items that are even better... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service all around. Communication was excellent across the board. Giuseppe was even happy to speak even when on a family holiday abroad. The watch arrived promptly having been well packaged. It... See more

Company replied

Rated 5 out of 5 stars

I can’t recommend Brothers In Time enough. I received a quality service from start to finish, and Giuseppe’s efficient communication gave me full confidence and trust in their services. I am now the p... See more

Company replied

Rated 5 out of 5 stars

After a few back and forth messages it was clear that Giuseppe really knew his stuff about the watch in question. (I had spent the last 6 months researching it!) One of my concerns was about... See more

Rated 5 out of 5 stars

This is my second watch I’ve purchased through Brothers in Time and specifically in dealing with Giuseppe. I always follow the principle of ‘buy the dealer’ before the watch and Giuseppe is someone wh... See more


Company details

  1. Watch Store

Written by the company

Purveyors of Luxury Timepieces and specialised watches.


Contact info

4.9

Excellent

TrustScore 5 out of 5

253 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.9

All reviews

(253)

30 reviews in the last 12 months

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Rated 5 out of 5 stars

From start to finish this has been a…

From start to finish this has been a great experience, Gizeppe and his brother Eren were very professional and gave me a really good part ex price for my watch. Also they came down to Brighton to meet me and close the deal.

Defo will be seeing me again when I upgrade. Thanks guys great work 👍🏼

March 16, 2022
Unprompted review
Rated 5 out of 5 stars

An Absolute Pleasure.

I met with Eren & Giuseppe at their office in Bedford to purchase a Rolex Sky Dweller on Wednesday 16 March 22. From the moment we met they were very very professional. I had been conversing via email with Giuseppe as I had a Daytona that I wanted to part ex for the Sky Dweller. He gave me a really good price for it and the deal was done. I would recommend Brothers In Time to anyone who is looking for a luxury watch and be rest assured you are dealing with two guys who know their stuff and that customer service and satisfaction is their number one priority. Thanks fella's. Oh, and the coffee is pretty good too.

Andy (Leicestershire)

March 3, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent transaction, even better watch!

Super smooth process from initial contact through to purchase. The guys hand delivered the watch to me too and adjusted the bracelet which was a nice touch. Watch was as advertised and in amazing condition. Looking forward to buying from them again.

March 2, 2022
Unprompted review
Rated 5 out of 5 stars

What an amazing watch

I can only say good things about this company. The watch arrived the next day and was in pristine condition with all the paperwork. Giuseppe was very helpful and efficient. I wouldn’t hesitate to buy from them in the future

February 25, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service and very knowledgable…

Excellent service and very knowledgable about their products.
First meet in Bedford to view the watch and agreed the price. Felt comfortable and under no pressure at anytime.
They delivered the watch later in the week to my home.
Very smooth and would highly recommend these guys.
Matt

February 16, 2022
Unprompted review
Brothersintimeuk logo

Reply from Brothersintimeuk

Thanks Matt, enjoy the new watch.

Rated 5 out of 5 stars

First class traders.

I purchased two pieces from Eren and Giuseppe. I don’t think I can say anything that hasn’t already been said. They were friendly, professional, welcoming, knowledgeable and delivered a first class service from start to end.

There are watch traders and then there are Bros in Time!! It’s hard to find traders who go that extra mile to provide the very best examples around with total transparency and a more than fair approach to pricing. It’s evident they love what they do and take pride in providing a first class service.

First time I’ve bought from these. Won’t be the last! You’re in good hands with Brothers in Time.

February 6, 2022
Unprompted review
Brothersintimeuk logo

Reply from Brothersintimeuk

Thank you Jay, it was our pleasure, enjoy your new timepieces.

Rated 5 out of 5 stars

101% genuine

Was really impressed with the professionalism and friendliness of Eren and Guiseppe. Travelled all the way to meet me at a location of my choice where I felt comfortable to authenticate and purchase the watch. Not only did I get a great watch but also made two trustworthy friends. Thanks guys!

February 5, 2022
Unprompted review
Brothersintimeuk logo

Reply from Brothersintimeuk

Thanks Yusuf, it was our pleasure 🙏🏼

Rated 5 out of 5 stars

Trustworthy watch lovers

In my opinion you can never be too cautious when buying and selling expensive luxury items like watches. Giuseppe courteously answered all of my questions, putting me at ease that I was buying from somebody who knew what they were doing and would be providing a quality product. All in all, a very smooth, professional and pleasant way to buy a beautiful watch. Thank you.

January 26, 2022
Unprompted review
Brothersintimeuk logo

Reply from Brothersintimeuk

Thank you James, was our pleasure

Rated 5 out of 5 stars

Rolex Submariner Blue

From the first point of contact regarding a enquiry of a new Rolex Sub Blue, Joe's customer service has been second to none, Joe & Eren delivered the watch personally and gave me some good advice, will definitely use them again, The watch is just perfect.
Thank you
Lee

January 25, 2022
Unprompted review
Brothersintimeuk logo

Reply from Brothersintimeuk

Thank you Lee, enjoy your new bluesy

Rated 5 out of 5 stars

Very impressed.

Genuinely couldn’t have met a nicer pair of guys in Giuseppe and Eren and selling my watch collection couldn’t have gone more swimmingly.

I would like to wish the company the very best for the future, it is deserved - and i hope one day our paths will cross once again.

Jamie (Herts)

January 20, 2022
Unprompted review
Brothersintimeuk logo

Reply from Brothersintimeuk

Thanks Jamie, glad you were happy with our service & deal you recieved.

Rated 5 out of 5 stars

Excellent service!

I saw a Daytona on this company’s website and made initial contact.

A price was quickly agreed. Giuseppe and Eren then drove up with the watch from Bedford to Lancashire.

The watch was in excellent condition and exactly as described, and the transaction was concluded quickly.

The service from this company is superb; I would have no hesitation in buying from them again and they have my strongest recommendation.

January 19, 2022
Unprompted review
Brothersintimeuk logo

Reply from Brothersintimeuk

You're welcome Sandip, It was our pleasure, enjoy the watch.
The brothers In Time team.

Rated 5 out of 5 stars

Top quality service

From start to finish Guiseppe was professional, honest and fair. Hand delivered my dream watch in 24 hours.

Will definitely buy from brothers in time again.

January 12, 2022
Unprompted review
Brothersintimeuk logo

Reply from Brothersintimeuk

Hi Sam, Glad to have been part of your dream watch. Enjoy buddy.

Rated 5 out of 5 stars

From my initial enquiry regarding the…

From my initial enquiry regarding the purchase of the rolex submariner date, I found Giuseppe very helpful, and gave me confidence in purchasing the watch. I explained that I had an oversize wrist and he assured me it wouldn't be a problem, he said he will sort it when he delivers it. He arrived with Eren at the time he said, presented me the watch and swiftly put another link in as it didn't quite fit. Great service guys, keep up the good work!

December 24, 2021
Unprompted review
Brothersintimeuk logo

Reply from Brothersintimeuk

Thank you Richard, enjoy such a great watch. 👍🏻 Giuseppe & Eren.

Rated 5 out of 5 stars

Nice people to buy from…

It’s nice to do business with people that really care about their customers and care about what they are doing. Highly recommended. I have complete trust and confidence in Guiseppe and Eren. My purchase was a Rolex GMT Batgirl.

December 21, 2021
Unprompted review

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