Brown & Co Properties Reviews 

77
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Chris is a fantastic estate agent, friendly, knowledgeable, dedicated. He takes excellent pictures of your property and puts real thought into the layout of the picture. He is punctual when meeting vi... See more

Company replied

Rated 5 out of 5 stars

Chris and the team provided me with excellent service throughout the whole selling process. They were friendly, efficient and knew the market very well. Even when my initial sale fell through they w... See more

Company replied

Rated 5 out of 5 stars

Chris and the team were fantastic from start to finish! Chris put us at ease instantly, advising us what to expect and answered any questions we had throughout the process. Chris’s dad (James - JB M... See more

Rated 5 out of 5 stars

I dealt directly with Chris. He was very professional, always punctual and easy to communicate with. He gave honest opinions rather than trying the hard sell, and always performed as he said he woul... See more

Company replied

Company details

  1. Real Estate Agents

Information provided by various external sources

Brown & Co Properties is an estate agent in Whitburn, West Lothian. Whether you are looking for a home to buy or are thinking of selling your home, contact us to discuss our range of services


Contact info

4.9

Excellent

TrustScore 5 out of 5

77 reviews

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4.9

All reviews

(77)

1 review in the last 12 months

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Rated 5 out of 5 stars

Friendly and professional service from…

Friendly and professional service from start to finish. Cannot fault the service in any way, would thoroughly recommend

December 18, 2018
Unprompted review
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Reply from Brown & Co Properties

Thanks Russell, many thanks for the feedback :)

Rated 5 out of 5 stars

A good family run business.

Always found Christopher to be professional and motivated in the sale of property and offers realistic advice. James on the mortgage/insurance side has been a great help over many years. I can highly recommend this family run business.

December 17, 2018
Unprompted review
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Reply from Brown & Co Properties

Thanks Gillian, much appreciated :)

Rated 5 out of 5 stars

The service that Brown & Co

The service that Brown & Co, provided was excellent, the house sale was completed within 10 days of going on the market. In future I will be using Brown & Co. due to the service provided and passing on their details to friends and family.

December 17, 2018
Unprompted review
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Reply from Brown & Co Properties

Thanks very much for the kind words Tracy, much appreciated!

Rated 5 out of 5 stars

I went to Brown & Co as a reputable…

I went to Brown & Co as a reputable estate agent. I also knew Chris through school and many had recommend his services. Very reliable and available via Facebook/email and phone.

The man goes above and beyond to sell/rent properties and has a great appraoch to the business by spelling everything out.

November 16, 2018
Unprompted review
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Reply from Brown & Co Properties

Thanks Stewart much appreciated :)

Rated 5 out of 5 stars

highly recommend

Top class service from Chris and the team. Highly recommended, everything was made easy and nothing was a trouble.

November 15, 2018
Unprompted review
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Reply from Brown & Co Properties

Thanks for the kind words Stacey!

Rated 5 out of 5 stars

Excellent

Excellent – no reservations, I would recommend this company to anyone.

November 9, 2018
Unprompted review
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Reply from Brown & Co Properties

Thank you very much Szilard, much appreciated! :)

Rated 5 out of 5 stars

Great customer care

Great customer care, excellent photos uploaded for the sale of our property and well marketed would highly recommend sold our house in one day

November 9, 2018
Unprompted review
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Reply from Brown & Co Properties

Thanks for the feedback Pete, very much appreciated :)

Rated 5 out of 5 stars

Highly recommended!

Chris was great through every step of the way, making sure to explain all steps of the process and keep me informed at all times.
The photographs and description he created made my house look fantastic, so much so that I had 5 viewings on the first day and two offers after a day on the market.
Would highly recommend Brown and Co Properties.

November 9, 2018
Unprompted review
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Reply from Brown & Co Properties

Thanks Yvonne, really appreciate the positive feedback :)

Rated 5 out of 5 stars

Review of my experience with Brown and Co

I dealt directly with Chris. He was very professional, always punctual and easy to communicate with. He gave honest opinions rather than trying the hard sell, and always performed as he said he would.
My only regret is that I used a different company to sell my previous property, wish I’d involved Chris then too!
Footnote- Brown and Co’s sale fee represented great value too, in my opinion.

November 9, 2018
Unprompted review
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Reply from Brown & Co Properties

Thanks Kenny, much appreciated! :)

Rated 5 out of 5 stars

Chris is a fantastic estate agent

Chris is a fantastic estate agent, friendly, knowledgeable, dedicated. He takes excellent pictures of your property and puts real thought into the layout of the picture. He is punctual when meeting viewers and is thorough when chasing feedback from said viewers. Also if your property takes a while to sell he is more than willing to redo photos and descriptions if needs be. Can’t recommend him highly enough.

November 8, 2018
Unprompted review
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Reply from Brown & Co Properties

Many thanks for the kind words Mark! :)

Rated 2 out of 5 stars

My house sold on ,2nd viewing and I was…

My house sold on ,2nd viewing and I was advised to accept, was later advised by another agent I should have waited a bit longer but the thing that annoyed me most was that any contact after that, the agent kept referring to buyer as " my guy," despite the fact it was me that was paying him. Buyer kept contacting me personally as he said he couldn't get any information from agent. He actually turned up at my house on day if moving as he had no idea what was happening with keys. Browns clearly lost interest as soon as sale was confirmed

November 8, 2018
Unprompted review
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Reply from Brown & Co Properties

Disappointed to hear this Mary, if you had brought this to our attention at the time, I am sure we could have resolved any issues. You received an offer for the full valuation after less than two weeks on the market. This offer then enabled you to buy your chosen property. I first met your buyer at your viewing and in no way ever referred to him as "my guy". I kept an open dialogue with both yourself and the buyer throughout the process and if he felt in the dark, then I can only assume that this came from his legal side. If you wish to discuss further, I am happy to arrange a meeting at our office?

As you know we are a small business who pride ourselves on our reputation and we wouldn't want any current or previous customer feeling dissatisfied with our service.

Rated 4 out of 5 stars

Friendly

Friendly, professional and reliable

November 8, 2018
Unprompted review
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Reply from Brown & Co Properties

Thank you Jennifer :)

Rated 5 out of 5 stars

I have just used Brown & co to sell my…

I have just used Brown & co to sell my house. Would recommend 100% to friends & family.

Full team was always at the end of the phone to help through a very stressfull time.

November 8, 2018
Unprompted review
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Reply from Brown & Co Properties

Thanks Siobhan, much appreciated :)

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Chris was always on hand to answer any questions and guide us through the whole process. Couldn’t recommend them enough, made what I thought would be a stressful process very easy.

November 8, 2018
Unprompted review
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Reply from Brown & Co Properties

Thanks for your kind words Dawn!

Rated 5 out of 5 stars

Chris wasn't even my estate agent but…

Chris wasn't even my estate agent but he was more helpful to me when I was buying and selling a house than my own estate agent was. Well done Chris and thanks. I would recommend him 100%

November 5, 2018
Unprompted review
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Reply from Brown & Co Properties

Many thanks for the kind words Diane - much appreciated and happy to be of service :)

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