We ordered an engraved cut glass Paperweight for the judge at our Championship Dog Show. We have purchased these lovely paperweights for the past 3 years. It was my error tjat I had forgotten to plac... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I have used Brunel over several years and have always been impressed with the quality of the items I have purchased and the engraving. Even if it is an urgent rushed order, they go out of their way t... See more
We were extremely impressed with the service we received from Brunel. The team was helpful, responsive, and efficient in completing the work. The engraving on the Waterford bowl looks outstanding and... See more
We ordered the Clear & Blue Curve Glass Award from Brunel Trophies for our World Arabic Language Day celebration, and the experience was excellent from start to finish. The service was very profes... See more
Company details
Written by the company
Brunel Engraving Company (T/A Brunel Trophies)established in 1989 celebrates 25 years in business. Our commitment to Quality, Service, Competitive Pricing and Attention to Detail has been the basis for our success.
About Brunel Trophies
Written by the company
- UK's Largest Online Engraver
- Brunel Trophies is the UK's largest specialist online engraver
- Free Artwork, No Set Up Charge
- Unlike most other engravers we do not charge for set up and we offer free artwork when placing your order. View your artwork and amend as often as required until you are 100% happy, all this at no additional charge.
- Simple and Straightforward
- Our online ordering process is one of the easiest to follow. It offers a straightforward step by step guide to placing your order.
- More Choice
- Brunel Trophies offers more choice of Glass Trophies and Awards, Silver Cups and Salvers, Sports Trophies and Presentation Plaques than any other engraver. We are also the largest supplier of engraved Dartington Crystal in the UK.
Contact info
Britannia Way, BS21 6QH, Clevedon, United Kingdom
- 01275871720
- info@brunelengraving.co.uk
- www.bruneltrophies.co.uk
4.9
Excellent
2K reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent and professional service
Excellent service. I was kept informed at all stages of the design and production process and the Salver was delivered ahead of time. Would definitely recommend and use again.
May 12, 2025
Customer friendly team and very pleased…
Customer friendly team and very pleased with the result
May 22, 2025
Excellent service
Always happy to go the extra mile when it comes to engraving club trophies with a short deadline.
May 22, 2025
Efficient reliable service
May 20, 2025
All staff were extremely helpful
All staff were extremely helpful. The quality of the many awards we purchased were to a very high standard. We were kept informed during production and we were given advice on how best to present our awards/trophies from a professional point of view. Superb! Highly recommend.
May 2, 2025
We've used this company for several…
We've used this company for several years now and always find them efficient and helpful
April 24, 2025
Did a great job thanks Guys!!
April 28, 2025
Great products and service
Great communication and good quality trophies at a reasonable price. All delivered in a timely fashion. Very good service.
April 23, 2025
Exceptional Service and Quality Under Pressure
The team at Brunel Trophies went above and beyond to ensure my order arrived on time, despite a very tight deadline for a special event. Throughout the process, their communication was clear and helpful, and they were incredibly accommodating. The quality of the product exceeded expectations, and those we presented it to were absolutely delighted. Thank you again—I'd highly recommend this company!
April 17, 2025
Customer service advisors are always…
Customer service advisors are always helpful, and the products ordered are always satisfactory.
April 16, 2025
The quality was firs class.
April 15, 2025
I bought a gift which was supposed to…
I bought a gift which was supposed to be delivered on the person's birthday. It didn't arrive and Parcelforce said they had been - no one was home - and they left a card. None of that was true. I had to follow it up and eventually got it delivered 2 weeks later. I felt they could have followed it up more actively than they did.
March 31, 2025
Reply from Brunel Trophies
Hi Catherine,
Thankyou for your comments, we are very sorry to hear of your disappointment at the service you have received from Parcelforce.
We find these situations equally as frustrating as our customers as we have to put our trust in the couriers to complete the deliveries on our behalf. I understand that we did contact Parcelforce on a number of occasions with the aim of resolving the delivery issue but again we are in their hands with regards to the delivery itself.
I can see that the gift has now been delivered to your friend, I trust that he is happy with the engraved glass that he has received.
Kind Regards
SP
Customer Support Adviser
Very efficient company with good…
Very efficient company with good communication with customer
Excellent quality product
March 26, 2025
Accommodated late order
Accommodated late order. Turned it around promptly and good quality trophies.
April 4, 2025
Great communication from all the staff…
Great communication from all the staff and nothing was to much
April 3, 2025
exceeded my expectations
Products exceeded my expectations and nice engraving of logo. Came well packed and protected. Good online experience My only criticism would be lack of communication after design had been approved about arrival date. Although it was still within the timescale I was expecting at the outset. Certainly would buy again and recommend to others.
April 2, 2025
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