Btminstallationsltd Reviews 

50
TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

Unable to contact this company as phone line disconnected now. We have no paperwork, certificate/schematic drawing for warranty. Like others we are owed thousands. Really don't know where to go fro... See more

Rated 1 out of 5 stars

Apparently there is an active proposal to strike this company off from Companies House due to overdue accounts. This may impact any legal claims against it. Objections can be made to Companies Hous... See more

Rated 1 out of 5 stars

Message for Vanessa. Please read all my reviews. Contact Companies House, contact Citizens Advice, contact the Police fraud team, contact the Ombudsman, contact Watchdog and Rip off Britain. It is... See more

Rated 1 out of 5 stars

This company did not turn up to install solar panels and batteries after four attempts we cancelled and asked for our money back this was November 2022 we are still owed 6444 pounds,they are not resp... See more


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2.1

Poor

TrustScore 2 out of 5

50 reviews

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2.1

All reviews

(50)

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Rated 5 out of 5 stars

Quick and efficient installation of solar battery

After being convinced by the very knowledgeable Ben on first visit by BTM Installations that it was indeed worthwhile to have a solar battery in a one-person household, the two installers were very neat and efficient in their work and very informative about how the battery storage system will work. Very early days yet but I hope to feel the benefit of being able to store some of the electricity generated by my solar panels very soon.

May 15, 2023
Unprompted review
Rated 2 out of 5 stars

Poor communication

I have had to deal with this company for over 7 months. Several times I had to wait in for things to be done. Contacting the company was sporadic and rarely did they contact me first to explain the problems. I have finally had a double battery fitted and things are now resolved

March 16, 2023
Unprompted review
Rated 5 out of 5 stars

BTM Installations

The Company Representative explained about the Battery Storage system equipment we purchased, giving full and explicit details. The installers came, as per arranged, notifying us that morning of their arrival time. All work was done within 3 hours, efficiently and neatly, with no mess. Equipment working exceedingly well and have peace of mind that we have a 15 year warranty and annual checks.

March 2, 2023
Unprompted review
Rated 4 out of 5 stars

Fast and efficient service

Fast and efficient service. The engineers installing a solar battery were clean and tidy. The initial meeting with BTM Installations representatives was helpful and they gave good advice.
Overall, I am satisfied but gave a 4 star rating because of pressure to not only pay immediately but to write this review.

January 4, 2023
Unprompted review
Rated 5 out of 5 stars

Efficient, tidy and helpful

Both of the installers were very efficient, tidy and helpful with any request I made about the installation of batteries.
Some delays due to Christmas and deep snow but job now completed. Looking forwards to lots of savings!

January 9, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Price and Great Service.

Excellent Price and Great Service.
I have had a PV System and battery installed. From the very beginning I was given straight forward advice from Emily in the office. She walked me through the options and left me to make my own choices.
Martin and Harry were clean and efficient, the installation went really well and they were done in no time at all.
The system seems to be working really well and given the quotations I had from three other local companies I am very happy with the price I finally paid.

December 12, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent customer service - BTM

BTM have recently finished a full solar install for us. We had 12 panels fitted with 2 batteries and the service from initial design meeting through to installation was faultless. I’m so happy to be saving money on my energy bills and so glad we chose BTM. Thanks Again, Brian

October 21, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic work

Really impressed with the service I received when having an inverter fitted. I was explained the process and the team were friendly and polite.
I would highly recommend them. Thank you.

September 7, 2022
Unprompted review
Rated 5 out of 5 stars

BTM installations Ltd. Solar battery installation

BTM installed a solar battery system in our house not a straightforward job but all technical difficulties were overcome effectively leaving a very happy customer. The installation team were a very informative with the problem solving; a tidy and well executed installation a great group of guys would recommend them to anyone.

September 3, 2022
Unprompted review
Rated 5 out of 5 stars

Good product and friendly service

After a few initial issues, caused I believe, by covid related staffing problems, my batteries have been satisfactorily installed and I am very pleased with them. The installer was really polite, punctual and tidy. The company has kindly given me a generous refund for the inconvenience of the initial delays so I can vouch for their integrity and reliability.

June 23, 2022
Unprompted review

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