Ordered a Leatt MTB helmet...the site said it was in stock, and I paid for expedited shipping...2 day air...helmet took two weeks to get to me...they had to get it from Leatt...I could have done that... See more
Company replied
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Ordered a Leatt MTB helmet...the site said it was in stock, and I paid for expedited shipping...2 day air...helmet took two weeks to get to me...they had to get it from Leatt...I could have done that... See more
Company replied
Some constructive criticism; my multiple item order came on separate Days but order status was marked as “complete” after the first items were delivered. I freaked out thinking the other part of my or... See more
Worst experence of my life ordering from bto....no tracking email no shipping comfirmation.....yes they are dealing with covid and ive ordered several things from other companies yes things are delaye... See more
Ordered goods have arrived as per my last minute modification request. However, the amount invoiced and the invoice attached is not in line with revived value of goods delivered...(higher price) No... See more
Motocross gear, parts and accessories distributor offering some of the most competitive prices in the industry. We are dedicated to the motocross customer, You want it? We can get it!
United States
Replied to 50% of negative reviews
Typically replies within 1 month
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I placed this order in the midst of the COVID-19 crisis and was still able to get excellent customer service thank you for your dedication to your customers
Yes this part fit exact for my 2018 Honda crf 450r
Great prices...good follow up when sizes not available. Trying to size for young riders difficult when ordering online. Free return shipping would have been nice though.
Got my order and the monogrammed jersey looked perfect! Will definitely order from BTOSports again.
Backed and proven orders time after time. I am Kory Holland and I love my partnership with BTO Sports. Thank you very much for everything you do.
Great communication and fairly quick shipping! Overall good experience.
Very good products and shipping fast even in this crazy time we
are in.
We have been ordering riding gear and boots from BTO sports.
They're always great Quality and so nice if something is out of stock.
They truly go above and beyond to meet your expectations.
Thank you BTO Sports
This was my first order for starter gear for my daughter, great experience all around, will definitely be back for new gear as she grows/needs new gear. Also, great processing/shipping turn around time.
Order was delivered ahead of time and exactly what I ordered. They rock and I’m extremely happy with receiving the order ahead of time since I needed this order since we were going on a sponsored event. My wife’s attire was a great hit with my sponsors.
Only issues I had was with fedex themselves! Love my New Jersey’s and gloves!
Very fast shipping and easy check out. Great company
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