Buckbygamestation Reviews 

Awesome service really polite and friendly helpful in every possible way was amazing to see how well my PS4 was fixed really would recommend Buckby Gamestation

Fantastic job fixing my Nintendo Switch. The USB port had gotten damaged and they fixed it up right away.
Excellent quality repair and a warranty included.
Fast return postage as well. Dead impressed.

Very , very impressed with the service I received from this company. I initially sent my Xboz off to another company who, after keeping it for over a week, then said they couldn't repair it.
However, these guys successfully repaired it within a day, no messing, no fuss, and it's been working great ever since. Definitely won't be using anyone but these guys in the future. Highly recommended.

I've been using these guys for years now for all my game console repairs and they have always done a great job.
Very fast, top quality repairs at a very reasonable price.
Gary has always been very good with helped advice and customer care.
Have already recommended them to several of my friends who have also been very happy with the service.

Contacted Gary from Buckby GameStation in regards to getting my Nintendo Switch repaired which had a damaged screen.
The repair was done fast and it was a 1st class job, Gary was very helpful and a very nice guy, excellent service throughout. Highly recommend this service.

I sent my PS5 with no power into Buckby GameStation last week and, true to their word, they fixed it the same day they received it and sent it back the following day.

It cost £80 with a 1 year warranty and it has been working perfectly ever since.

Highly recommend! Will definitely be using these guys again if anything else breaks down in the future.

Gary's customer service is shocking and appalling. I will never go back and I would not recommend his services. I paid Gary £50 to fix my son's Switch. I did not know what work Gary had carried out. I checked the Switch before going home and found that the red controller was not the one I gave to him; the condition of it was not good, much worse than the rest of the Switch, the stick was very worn and filthy and the buttons had dirt around them which had been there a while (I had cleaned our whole console before giving it to him), and it had a small crack on the back. I went back to him as I thought he'd mistakenly given me the wrong controller back. He lied to me telling me that this filthy, worn stick and dirty casing was brand new and then he quickly became shirty with me saying he 'didn't know what my problem was as it worked and he could clean it in 2 minutes'. Gary doesn't know what the problem is with charging people £50 for an old, dirty and cracked controller and then lying to them by saying it's brand new, unbelievable! He became very worked up, stroppy, shirty, rude, like a child having a tantrum, at one point I was asking him to calm down. I remained completely calm throughout, he was not responding to any aggression from me but he told me that I was being impossible! He said in a rude, stroppy manner, 'do I want a brand new controller, is that what I want?'. He then went to get this 'brand new' controller which was obviously used and the stick was damaged, when I pointed this out he huffed and went to get another 'brand new' controller. It clearly wasn't but at least the condition of it was much better. I tested it with the console, I mentioned it was slightly stiff to slide, I wasn't actually rejecting it but then he said he 'can't' and slammed the door on me! This is an honest account of my experience today. No doubt, by the responses to his other negative reviews, Gary will say that I was not a customer or that I am lying. After seeing Gary today I believe the negative reviews and I do not believe Gary's responses to them. I sincerely hope I don't have to contact him to use the 1 year warranty as I do not think he will respond appropriately...Gary you can't treat your customers like you did me today!

Edit to reply to Gary..I expected you to respond exactly the way you have..by lying. Tantamount to your character. The controller provided was exactly as I described, the replacement was as I described, you saw the damage with your eyes and huffed and went to get another one, the 3rd one is acceptable but it's still not brand new. I'm fine buying used/refurbished goods but don't lie about it. They weren't free of charge, I paid £50 for 1 used controller worth about £20, I didn't keep the other ones, you swapped them there and then. I was not arguing for 30 minutes, I was so confused and bewildered by your behaviour plus I couldn't finish many sentences as you kept interrupting me with your tantrum. I remained calm the whole time and was not rude or difficult at all. I regret not taking photos of the controller before going back to you so everyone could see what you tried to charge me £50 for, and then lie about saying it's brand new, but I did not think to get proof because I could not have anticipated your response, never in my life have I had someone I have paid for services from behave as badly as you. It's shocking and I'm gobsmacked. People, do not believe this man who can lie so brazenly!

Great communication from Gary throughout. My console was fixed in the time given and clear explanation of the issues needing to be fixed. Work was carried out to the guide price given and backed up with a years guarantee. This is the second time I’ve used buckbygamestation and I’d not hesitate to recommend or use again

I had amazing service from Gary! My PS4 stopped working suddenly, and I was devastated, i have so much paid games on it. I called Gary, and he was incredibly professional and knowledgeable. He quickly diagnosed the issue and fixed it. The pricing was fair, and he even gave me tips on how to prevent future problems. My console is now running perfectly, and I couldn't be happier with the service. Highly recommend Buckby Gamestation for anyone needing console repairs!

Sent Gary an email about problem with xbox one, he replied promptly with a suggestion with what he thought was wrong with it, and the price to fix it, booked it in and it was done in about 90 minutes and repaired for just for £40, New hard drive outstanding service, nice guy, could not recommend more highly. Great Job!

.Brought my PS4 in for frequently overheating, Gary repaired it in just over an hour and it is still running perfectly several months later.Great price and a top bloke, recommend this great service if you ever have any issues with your console. It’s well worth travelling to him from further away if you are able to.

Phoned Buckby GameStation as my PS4 laser was packing in causing the console to have numerous disc read errors, got an appointment with them later that day, just as promised the laser was replaced and the console was also given a full deep clean and service.Just tested it with one of the problem game discs for an hour and the noise it was making trying to read the discs has gone and the game worked perfectly.Can't recommend his service enough and it's £40 which is way less than some other companies were asking for.

Extremely rapid turnaround time and super job - thanks for sorting out console out so quickly when a major retailer took almost three weeks to do absolutely nothing!

No complaints from me at all - will gladly use again if we have any issues with other consoles at home.

Very happy with my recent repair.

I had a damaged HDMI port on my Xbox Series S console and found Buckby GameStation online.

They quoted me £60 for the repair with a one year warranty and for it to be done in under three hours.

They were absolutely true to their word in every way and for the past few weeks my console has been working perfectly.

Would definitely recommend them for game console repairs.

I have dealt with this company several times, the service is five star, the repairs are first class - and you get a guarantee!!!

Scam attempts on ebay, possible attempt to change the console or attempt to change its components. Beware, don't buy from them anymore, to avoid problems (bgsconsoles). After he bought a ps5 console from me (last year), perfectly functional, personally tested before packaging, he asked for refound, because the HDMI doesn't work, and it doesn't display anything on the TV (lie). When I asked him to show me if the seal applied by me is intact, he canceled the return and did not want anything from me. Now, almost 5 months after the sale, the "esteemed gentleman" thought he wanted his money back and made a claim on ebay claiming that the console does not correspond to the description, and he wants his payment back. Thanks to the formidable team at Ebay, I appealed and managed to pay absolutely not a single pound. Shame on the gentlemen who run this business. I left this review to warn potential customers to take all precautions with such people.

The process was simple and fast. I sent my son’s Nintendo Switch and it was sorted out on the same day. Gary was excellent with his communication with me. The console was returned to me the next day, given it had reached their offices late afternoon. We were given a year's warranty for non-accidental damage.

It has been three days since it was fixed. My son is happy with it & everything is working ok so far.

Will definitely call again and I recommend them.

I sent my Nintendo OLED Switch to Buckby Gamestation and unfortunately it was beyond repair. I was offered a trade in against a refurbished OLED Switch with 1 years warranty, at a more than fair price based on the current price of used OLED switches. It arrived quickly and I can't fault the communication & service I received.

Needed an XBox One X power supply changed and did a search online. Called the company who answered quickly, told me what I needed to know, and sent me a text with all relevant information. I sent the unit up by Royal Mail. Buckby repaired the XBox and sent me the invoice. I paid it by PayPal, and the XBox arrived back to me within the week. VERY impressed with the service. I would recommend this service.

Sent in my switch for a screen and kickstand replacement.
The product was was ready straight after weekend, very accommodating and posted proptly. Very happy with their service will highly recommend.