Cannot big this company up enough… Jack from Buckenham cards went out of his way to sort us a bit of stock out. Thanks again mate!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Unlike my four local locksmiths who failed to make multilock spares, this guys were quick and professional. I got my spare keys that actually WORKED first attempt. Grateful since during holidays seaso... See more
Fast efficient and friendly service. I needed a locksmith quickly on a very cold January day when I locked myself out of the house with my dogs inside. Jack from Buckenham Locksmiths Ltd came promptly... See more
Jeff the locksmith from Buckenham, renowned for his punctuality. When called to fix the clock tower, he arrived on the hour. His expertise in locks and timekeeping make him trustworthy and dependable.... See more
Company details
Written by the company
Family run locksmiths since 1959, offering a wide range of services from locks and keys to master suite systems.
Contact info
Unit 5b, The Enterprise Centre, Cranborne Road, EN6 3DQ, Potters Bar, United Kingdom
- 02072268734
- info@buckenhamlocksmiths.co.uk
- www.buckenhamlocks.co.uk
4.8
Excellent
161 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Best locksmith
Best locksmith - best customer service and such a speedy service.
I regularly use and will recommend to anyone
August 7, 2025
Easy communication
August 6, 2025
Very responsive and helpful
July 1, 2025
These guys are super friendly
These guys are super friendly, helpful and ready to go extra miles, literally, to please their customers.
Professional.
June 6, 2025
Great service
Great service! Delivery came extremely fast. Will definitely purchase from them again.
May 31, 2025
Fantastic as always
Always a great experience when ordering with Jack/Buckenham Cards.
Regular customer and always reliable and efficient.
May 16, 2025
Amazing company
Amazing company, easy to order, efficient service. Package arrived second day after ordering. Thank you!
March 7, 2025
15 days
15 days, and always waiting for parcel...
Tracking number don't work
Just get answer, so two stars more
Still waiting
Just arrive at home everything is ok
February 28, 2025
Very good professional service could…
Very good professional service could not recommend them enough sorted my transit custom ignition barrel out straight away
March 7, 2025
brilliant service
brilliant service. Jack, Don,Jeff and Helen respond quickly on the phone. They are warm and friendly and they come out to your home and sort it. They have been doing this work for years and that experience shows in the quality of their work.
I highly recommend them. Thanks.
February 12, 2025
Excellent and speedy service
February 6, 2025
Fast efficient and friendly service
Fast efficient and friendly service. I needed a locksmith quickly on a very cold January day when I locked myself out of the house with my dogs inside. Jack from Buckenham Locksmiths Ltd came promptly to our rescue. Within minutes he had opened the door and his polite customer focused manner was very calming. Based on my experience I highly recommend this family business.
January 30, 2025
Unprompted review
The level of service that I received
The level of service that I received, was outstanding start to finish.
The communication that i received at every step again was outstanding.
I would not hesitate to shop again.
I do thank you for all your swift services
January 27, 2025
AMAZING
Can’t find the keys despite saying it was delivered. However Jack was just amazing as he has arranged to get the keys recut and sent out without delay.
Top marks for polite, professional Customer Service.
KEEP UP THIS GOOD WORK
December 20, 2024
I recently used Buckenham Locksmiths…
I recently used Buckenham Locksmiths for a key service. The turnaround time was quick, just two days, and the keys were fairly priced. Communication was good, and the keys worked fine. However, I noticed some delays due to postal issues that complicated the process slightly. Overall, it was a decent experience, but there's room for improvement.
November 14, 2024
Unprompted review
They took the time to call and explain…
They took the time to call and explain they couldn’t fulfill the product I had ordered but found an alternative replacement….great customer service
November 27, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.