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Rated 1 out of 5 stars

Don't applied loan they selling your personal data to vendor recently more time try to closed account and send mail not respond and also customer care number is fake

Rated 1 out of 5 stars

They've got 1 star because you cant give any less. These leeches continually harass and pester people for payment at time when the whole country is on lockdown and people have lost their incomes. Abso... See more

Company replied

Rated 5 out of 5 stars

Could not fault this Company. Tried Amigo, desperately poor service (30mins hold queues, pedantic details, etc). Tried Buddy Loans, they were lightening fast, courteous, patient, didn't have major c... See more

Rated 2 out of 5 stars

I'm sure this is an alright company to be with, as good as any other bad credit lender. My review is solely based on the pre approved pending checks just to be told i'm not elegible anyway, i'm aware... See more

Company details

  1. Non-Bank Financial Service

Written by the company

BuddyLoans is a personal finance resource that connects potential borrowers with financing opportunities


Contact info

2.3

Poor

TrustScore 2.5 out of 5

3K reviews

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Rated 5 out of 5 stars

great service an dealt with my…

great service an dealt with my application with great speed and professionalism. a special thank you to Kaylie who came up with a plan to sort my credit issues and making it happen which is more than a great help when starting a small business. thanks again buddy loans and thanks for going the extra mile Kaylie. am truly grateful.

April 30, 2020
Unprompted review
Rated 1 out of 5 stars

Appalling service

Appalling service. Would give 0 stars if I could. Rang up as having fiancial problems due to Covid-19, the person I spoke to was not one bit sympathetic at all!! I now feel worse about my current situation after speaking to them. Also he was asking for proof that im off work which I have but made me feel like I was lieing and to top it off interest is still added so now because I can’t pay my loan due to this pandemic which is totally out of my hands I will now end up with a further bill at the end of it. Just can’t believe the service I have received when I am normally a loyal customer who pays on time every month. NEVER AGAIN AND I WILL ADVISE EVERYONE THE SAME.

April 25, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

Buddy Loans have been very helpful in dealing with my request due to the current COVID situation.
I found the staff(especially Louise)extremely polite and they dealt with my queries in a professional and timely manner.

I would definitely recommend Buddy Loans to anyone looking for a loan.

April 23, 2020
Unprompted review
Rated 4 out of 5 stars

A bit long hanging on for an agent

A bit long hanging on for an agent to answer to phone, But, was all straightforward. Everything was explained in detail and copies of all documentation followed immediately. Payout for us was in about 4-5 hors into the nominated account.
High interest rate is only be expected, but providing you do not default it has to be acceptable.

April 22, 2020
Unprompted review
Rated 5 out of 5 stars

Really good.

Very polite on the phone and extremely helpful when it came to giving me the information I needed to make a decision.

April 20, 2020
Unprompted review

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