The service itself was pretty good. I had communication with the person in charge of my plush, but there were times I had to reach out to ask what the updates were for the designing. They still respon... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easy to submit order. Company was great at communicating through email where our character was in the “building” process. Good quality and workmanship. Kind of pricey… for price paid, should include a... See more
Company replied
Team was super friendly and still gave me insight for the plushie despite not getting the sneak peek option. Packaging 5/5 Plastic branded bag sealed the plushie in great condition. Communi... See more
Company replied
I'm super-happy with how my Inside Out original character turned out! He's so cute and looks almost exactly like my drawing that I sent them. I especially love the embroidery for the face. I only need... See more
Company replied
Company details
Written by the company
Budsies turns art into custom stuffed animals, makes custom plush dolls of people, large stuffed animals, and plushies for brands, authors, & more. Ships Worldwide.
Contact info
United States
- www.budsies.com
4.1
Great
297 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The stuffed animal I ordered was…
The stuffed animal I ordered was identical to the picture we sent in!!! It was amazing!! My son absolutely loves it and everyone we show can’t believe how good it looks! It’s so soft too! He wants me to order another one soon!
January 25, 2026
Reply from Budsies
Hi Amy!
Your son's Supersized Budsie of Jade looks SO COOL! We love the magenta & pink color palette used on her super hero outfit! We're so glad we could bring Jade to life, and we'd love to make more Budsies for him in the future! We appreciate your kind words and feedback! 💙
Looks nothing like description or…
Looks nothing like description or drawing horrible never again I want my money back I’ll send it back!!!!!
January 25, 2026
Reply from Budsies
Hi Candis!
We're so sorry to hear that you're unhappy with how your Budsie turned out! We checked with our support team and unfortunately they haven't received an email from you recently! We'd love to see how we can help with your Budsie questions! If you could email support@budsies.com we'll be able to work on a solution there! 💙
This was the greatest gift my son could…
This was the greatest gift my son could have gotten. Something he created came to life. He couldn’t be happier.
January 25, 2026
Reply from Budsies
Hi Twyla!
Thanks for your review, it brought a smile to our faces! Knowing your kiddo loves how his plush of Big Jim turned out is the best news! The way he designed his character made it a really fun plush for our team to create! We love how Big Jim has 4 legs for dancing too! We hope his new plush continues to bring your son lots of joy. 💙
Such a disappointing product ESPECIALLY…
Such a disappointing product ESPECIALLY for the cost of one item. Materials feel cheap, didn’t follow the design of the drawing. Just disappointed all around.
January 25, 2026
Reply from Budsies
Hi Jackie!
We're so sorry to hear that you're unhappy with how your Banksy Budsie turned out! We'd love to talk with you more and see what details you'd specifically want changed! If you could email us at support@budsies.com, our team can help see how we could end your Budsies experience on a high note! 💙
Took a while but came out perfect!
Took a while but that was to be expected! I ordered 3 budsies super sized specialty commissions and received the first within three months. Waiting on the last two.
It's perfect! Well made and it looks amazing.
January 26, 2026
Reply from Budsies
Hi Alexi!
Thank you so much for your feedback! We're so glad you let us bring your drawings of Phanuel and Nikoli to life! Your Specialty Budsies look INCREDIBLE! Our Specialty Plushies can take longer with the amount of detail and time that needs to go into complex plushies, but we're happy you love how yours turned out so far! We cannot wait for you to get the last two! 💙
We paid extra for an advance preview of…
We paid extra for an advance preview of the design but did not receive any preview or updates. This was very disappointing for my son. The completed item took over two months to deliver, despite this being a Christmas gift, and it has still not been received. We are extremely dissatisfied with the service.
January 25, 2026
Reply from Budsies
Hi Steven!
We're so sorry to hear that you're unhappy with your Budsies experience so far! We checked with our team, and unfortunately your order did not have holiday rush added on, so our team could not guarantee Christmas delivery. The Sneak Peek was also sent from our system! It was available for 4 days, and after our team didn't hear back for that period of time we automatically prepared your order to get it to you as soon as possible! With that being said, we want to make sure you end your Budsies experience on a high note! When your cat Budsie arrives, if you have any questions or feedback, our team will be more than happy to help! You can email us then at support@budsies.com! We want to make sure you love your plushie! 💙
It looks just like the photo we sent
It looks just like the photo we sent. My daughter loves it! Very talented folks you have working there!
January 6, 2026
Reply from Budsies
Hi Lynn!
Your daughter's Did the Dinosaur Budsie is so cute! We're glad she loves it, and thank you for your kind words! Our team loves bringing kid's art to life, and we appreciate your feedback! 💙
An amazing selfie doll was created of…
An amazing selfie doll was created of my husband, father of two boys! The kids are overjoyed with their doll. They love the detail that was put into it, the watch, the Blackhawks Jersey, the jeans and Vans shoes. The only small thing the doll is missing is a pair of glasses, since my husband wore them. But that's okay. We are so happy with this and I hope it brings my boys comfort any time they need it.
January 6, 2026
Reply from Budsies
Hi Staci!
We're so sorry to hear about your family's loss. We're honored to have made a Selfies of your husband for your boys. We're so sorry that we missed the glasses detail! We'd love to make a new plushie for your boys that has their dad's glasses. If you could email us at support@budsies.com, we'd love to get started on it for you as soon as possible. 💙
You guys made my daughter’s day!!
You guys made my daughter’s day!!! She was beyond excited when she received her budsie in the mail! It looked exactly like what she drew. You can tell these are made with such care and attention to detail. I can’t thank you guys enough for this wonderful gift!!!
January 6, 2026
Reply from Budsies
Hi Ashley!
It made our day to hear that your daughter loves how her Tubby Budsie turned out! The name is too cute, just like her character art! The little frog on top of its head is an adorable addition! We couldn't be happier for her, and thank you for letting us bring her art to life! 💙
Thank you, Budsies!
I'm super-happy with how my Inside Out original character turned out! He's so cute and looks almost exactly like my drawing that I sent them. I especially love the embroidery for the face. I only needed one sneak-peak, as there were no adjustments that needed to be made the first time. The optical illusion pattern on his vest was a bit simplified, but I understand the limitations that working with plush can entail. Everything still looks amazing! 🥰
January 6, 2026
Reply from Budsies
Hi!
We're so glad we could bring your Inside Out fan art to life as a Specialty Budsie! We're happy to hear that you loved your Sneak Peek too! His color palette is so pretty and works so well together! We love that you added a fun sweater vest too! Thanks for letting us bring your fan art to life! 💙
My 3rd buddies
This is my 3rd buddies and The attention to detail is awesome. I got this one for my son.
January 6, 2026
Reply from Budsies
Hi!
3 plushies, wow, that's so cool! We're glad your son loves his new Nkosi Selfies! The details on the Selfies outfit did turn out perfect, they're beautiful! We're so happy for your kiddo! 💙
The hair design choice was interesting
The hair design choice was interesting, but other than that it turned out really cute. My daughter is very happy with it.
January 6, 2026
Reply from Budsies
Hi Natasha!
Thanks for your review! We're happy to hear that your daughter loves how her plushie turned out overall! Our team went with our darkest brown fabric for Aya's hair like in her description! If you ever have any questions for us, feel free to email us at support@budsies.com! 💙
My son loved it
My son loved it, it was like it was pulled straight out of his imagination and brought to life. What a great idea 💡 this is and I hope this company has great success.
January 5, 2026
Reply from Budsies
Hi Brian!
It was an honor to bring your son's drawing of Kola to life! It's so cool that it was inspired by Sylvester the cat too! We hope his new Budsie continue to bring him joy. 💙
Happy daughter
My daughter had been eyeing the products and wanted to create her own. The experience for submitting everything was so easy and when the product arrived it was amazing.
January 6, 2026
Reply from Budsies
Hi Sarah!
Your daughter's character Budsie is so awesome! Her art for Celestial was amazing and so helpful for our designers, they loved that she drew multiple perspectives of her character! The details on Celestial's hair and outfit made her so unique and an even better Budsie! We're so happy we could bring her art to life, and to hear that she loves it! 💙
Book Character to Plushie!
Budsies creates a high quality product, and I was pleased with everything. They do take a bit longer than other companies, but the quality they offer is priceless!
January 6, 2026
Reply from Budsies
Hi Paula!
We loved bringing Ollie the Catamus Cat to life! The fuax fur addition was a great choice! Our turnaround times can be a bit longer sometimes since our plushies are handmade and custom made, but we always move as quickly as possible! We're glad you're happy overall with your Budsies experience! Thanks Paula! 💙
Great Service and Design!
Design was on point and down to the detail for the drawing I submitted! Customer service was great! When I reached out for an update on my order they politely referred me to the correct communication link and got back to me within 1-2 days!
January 6, 2026
Reply from Budsies
Hi A.R.!
Your weighted Specialty Budsie of Nozomi looks amazing! She is absolutely beautiful, just like the art you created for her character. We're so glad our team's customer service met your expectations too! We appreciate your feedback, and hope having Nozomi's Budsie has already brought you lots of joy. 💙
Precise and quick review for a precise and quick service
Polite customer service with quick responses. Top quality materials and craftsmanship. Staff took my feedback and made adjustments without any issue. Arrived quickly.
This was the third time I ordered and every time it's a 10/10 service. Not to mention that the budsie is freaking adorable.
October 8, 2025
Reply from Budsies
Hi Jan!
Thank you so much for your kind words! Knowing we've made you 3 Budsies now and knowing you love each one is an incredible feeling! We're so happy for you! Your newest weighted Budsie of Vagarasu turned out great, we're glad our team was able to help you throughout the production process! We appreciate you! 💙
Sizing issues
** UPDATE **
After rereading my review I felt my original review was too harsh, I guess when ordering from Budsies you have to expect that the nature of plush will mean it will never be 1:1 nor do they advertise it will be. In my case all my plushies I've received from them look like they've genuinely jumped off the page into real life (Chester, Dylan Plush are the ones which look the most 1:1).
I wanted to also affirm that Budsies have repeatedly always tried to make things right with me including with my final latest plush order.
** ORIGINAL **
I'm a bit disappointed by the size of my latest plush.
I ordered a 30 inch one however after measuring its size was only slightly bigger than my 16 inch plushies I got made by Budsies. The plushie also feels extremely firm to hug it seems overstuffed. Otherwise the quality of all the other 6 plushies I've received have been outstanding every single time. Might just be the design however!
I would still recommend budsies to anyone looking to get their plush made!! :)
January 6, 2026
Unprompted review
Reply from Budsies
Hi Dylan!
Thanks for your review, and for being a repeat customer! We're excited to begin working on your newest order soon! For this one, we're sorry your Dylan Supersized Budsie didn't turn out the way you hoped! We'd love to talk more with you to find a solution! Could you please email us a picture of your plush and the size at support@budsies.com? We want to help with your questions! 💙
My Experience with Budsies
I had commissioned budsies to make a plush of my oc a little bit ago, and for the most part it turned out pretty accurate. The hair is a little off, some hoodie things arent rlly accurate and the proportions are decent but the legs are a bit stubby, for the most part it was pretty good so 7/10
December 1, 2025
Unprompted review
Reply from Budsies
Hi Jaxon!
Thanks for your feedback! We're glad you're overall happy with your Budsie! If you ever have any additional questions for us or want to send us anything else in the future, feel free to email support@budsies.com! 💙
Budsies did a really good job bringing…
Budsies did a really good job bringing my son’s drawing to life. The plush looks very close to the original picture he drew, which was the most important thing to us. They were also very kind and communicative throughout the process. They reached out to confirm color choices, and I trusted their judgment on what would look best, which I appreciated.
There were a few minor issues that made the plush feel slightly unfinished, or possibly intentionally left that way. The hat is very floppy since there is no stuffing inside, and it is only stitched in four sections, leaving openings where fingers can easily go inside the hat. Another point is the star globe staff. Budsies did notify me ahead of time that it would be considered an accessory and required an additional $22 charge, which I agreed to and paid. However, the final result of the staff was a bit disappointing. It is very flimsy and does not hold up like a staff should.
I did purchase the sneak preview and approved the final design, not realizing how noticeable some of these small details would be in person, especially how flimsy the staff is. That said, overall, I am still happy with the finished look of the plush despite these issues.
Most importantly, my kiddo is happy with it too, though he also noticed and was a bit annoyed by the same points. Overall, it’s a lovely keepsake with great effort put into matching the artwork, just with a few details that could be improved.
December 16, 2025
Unprompted review
Reply from Budsies
Hi Jeanne!
Thanks for your review and feedback! We're happy to know that your kiddo likes the way their Magic Snowy Budsie turned out overall! Our designers always do the absolute best they can with each plushie! For the staff, they made it as stiff as possible with it being plush and not a hard material, and for the hat we'll share your notes with our team for the future too! We're honored to have been able to bring Magic Snowy to life. You can always email us any other questions at support@budsies.com. 💙
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.