Bumbles & Boo Reviews 

93
•
TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

I couldn't be happier with my experience with Bumbles & Boo! The quality of their products is absolutely outstanding – every item is beautifully made and thoughtfully presented. You can really see... See more

Rated 5 out of 5 stars

Highly recommend paying for the gift wrap option - it's beautifully presented, wrapped with such care, the cutest wrappin too! Came with a ribbon, hand written card and voucher attached. This was for... See more

Rated 5 out of 5 stars

Absolutely gorgeous gift for my work colleague!! I decided upon the beautiful lion-themed hamper, the 'tender cuddling moments' basket, as she has the star sign of Leo, and so will her baby boy 👶... See more

Rated 5 out of 5 stars

Exceptional, friendly, professional baby hamper experience. Bought a gorgeous baby hamper for our nephew. Bumbles and Boo made sure it was delivered regardless of any postage/delivery issue. Can’t be... See more

Company details

  1. Baby Store
  2. Baby Clothing Store
  3. Gift Basket Store
  4. Gift Shop

Written by the company

Bumbles & Boo specialise in creating luxury baby gift hampers for pregnancy, baby showers, newborns and new mums. We believe the best baby gifts are both beautiful and practical and we design our gifts with the aim to delight new parents. Each baby hamper, basket or baby gift box is hand designed with love and packed full of beautiful baby essentials, including baby clothes, blankets, soft toys and award winning natural skincare for mum & baby. Bumbles & Boo also offers personalised baby gifts with an in-house embroidery service to add custom names to items like blankets, baby comforters, soft toys and dressing gowns. Customers can buy individual products like newborn toys, baby clothes, keepsakes and nursery essentials or combine them to design their own gift hamper. Many of the new baby gifts at Bumbles and Boo use natural, organic and eco-friendly materials which are better for the environment. This includes our eco-friendly gift box range. We take great pride in the presentation of our gorgeous gift hampers. All hampers come with a greeting card and gift tag, and can be gift-wrapped and delivered direct with a range of delivery options.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

93 reviews

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4.6

All reviews

(93)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect place for great quality gifts

The gifts you give are high quality, and the process of shopping online is nice & easy. The communication for the delivery is easy to follow. This is the second time I buy something with you and I will do it again without hesitation. Thank you

March 27, 2023
Rated 5 out of 5 stars

Perfect gift

Perfect gift. Well presented. Great customer service via email. Will definitely use again and have recommended to family and friends

March 3, 2023
Rated 3 out of 5 stars

Great gift slow service.

The product was great and the new parents loved it but it was so slow to arrive, it took almost a week to be dispatched.

March 3, 2023
Bumbles & Boo logo

Reply from Bumbles & Boo

Many thanks for your review

All our hampers are made to order to ensure that they arrive in perfect condition and to enable us customers to request any changes

Our standard delivery as selected is 3-5 business days and I can see that your order was delivered on the 5th business day

We apologise if our service on this occasion was to slow for your requirements

Rated 5 out of 5 stars

Above and beyond with customer service

The customer service is fantastic with this company, I messaged late on Friday evening about an issue with delivery outside of their control. They replied straight away, got in contact with the delivery company and even offered to re send another item. You don't get customer service like this these days. Will certainly not hesitate to buy from them again

December 23, 2022
Unprompted review
Rated 4 out of 5 stars

I found a super new baby gift that for…

I found a super new baby gift that for a change wasn't blue, grey lemon or pink.!
Read the 3 to 5 day shipping and thought that was delivery time scale but 4 days later still not dispatched so asked to cancel.
This was sorted within a few hours so full marks for speed, just a shame that I expected faster shipping and had time constraints.
Trouble is you get used to Amazon's delivery speed.

December 8, 2022
Unprompted review
Rated 5 out of 5 stars

I had ordered a beautiful baby hamper…

I had ordered a beautiful baby hamper from Bumbles and Boo for a colleagues baby Edward.
Edward’s mummy opened the beautifully wrapped gift yesterday and was so happy with the gifts inside!
Unfortunately there was a piece missing.
The team at Bumble and Boo have been amazing and responded to my email about the missing piece immediately and are sending the gift out today! Great service all round and I will definitely use them again.

September 23, 2022
Unprompted review
Rated 5 out of 5 stars

Thanks once again!

Thanks once again to the team at Bumbles and Boo for a fabulous hamper sent for a colleague's baby shower. I've ordered before and the service is always excellent. The contents of the hampers is amazing and really good quality.

September 12, 2022
Unprompted review
Rated 5 out of 5 stars

Bumbles and Boo

So impressed with the great service from Bumbles and Boo...Louise was very quick to respond to my email and our order was dispatched when requested...extremely efficient delivery too! The quality of the products are very good and I am sure 'mum-to-ne' will absolutely love the baby hamper I have put together for the baby shower tomorrow...once again thank you!

July 30, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent. Beautiful gift perfectly presented

Ordered a hamper bundle to be delivered to a friend up north who has just had a baby. Although I’ve not seen it in the flesh i have seen pictures and it was a beautiful delivery. Wrapped really well and beautifully presented and when opened it was equally beautiful inside. This was the first time i have used this company and i and my friend were extremely pleased. I would absolutely recommend if looking for a gift for special occasions. You can also trust it to be delivered beautifully which is equally as important when having direct delivery.

July 26, 2022
Unprompted review
Rated 5 out of 5 stars

This is the second time I have bought…

This is the second time I have bought from this company. I'm going to be a Granny for the first time and the beautiful gifts that are available on this site are a perfect special treat for my son and daughter in law. I will be purchasing again in due course.
Outstanding service. Outstanding quality. Beautifully presented.

July 23, 2022
Unprompted review
Rated 5 out of 5 stars

I would just like to say Bumbles and…

I would just like to say Bumbles and Boo do the best baby hampers and products....it was well loved by the recipient.
I would just like to offer a small suggestion regards the online ordering.... I had a slight problem and also response to communication needed to be a bit faster.... if that is looked into it would be a fantastic place to order baby gifts.
Despite all that the company were very generous in their recmompensation and quick to resolve any such problems.

June 25, 2022
Unprompted review
Rated 5 out of 5 stars

The Journey of Albiesaurus

Bumbles & Boo - A Review 😶‍🌫️

Around 1 year ago, I ordered a lovely gift box for our baby due later that year as a present for my partner. The gift box was gorgeous and there are many available which I would highly recommend👌🎁

But the point of this post is nothing to do with the quality of product - it's to do with the quality of service 🏅

As part of the gift box was a personalised comforter dinosaur 🦕 which my son, Albie has had since birth. He has slept with it every night and loves his Albiesaurus. (I'm sure you can work out why he was named as such!)

Last week, as I was roaming around the Trafford Centre, I came to the worrying conclusion that we had lost him and that he must have been thrown from the pram. I backtracked and asked around but no joy, he was gone. 🥺

Whilst depressingly eating a BarBuritto 🌯 I looked back through my emails as I couldn't remember where he was from. I found and revisited Bumbles & Boo and was gutted to see that the gift box with this dinosaur was no longer being sold - sad times again. 😢 after guilt buying a duck from Mamas and Papas we made our way home.

Quack Quack (the name of the duck) 🦆just didn't allow our disappointment to subside. My partner emailed Bumbles & Boo to see if they still had the dinosaur, more in hope than expectation.

They came back promptly ⏰️ with the news that they had 1 dinosaur left! Amazing! But how would we get it? Pay for it? Did we need to buy the whole gift box again? Surely it won't be personalised...

Well,Emma from Bumbles & Boo surpassed all expectations 👏 she advised that it could be personalised and would be sent out free of charge ☺. She even followed up to make sure it had been received which it had a few days later. 💯

There are always opportunities that present themselves which allow businesses to make a choice. Bumbles & Boo have brilliantly demonstrated that they know 'Why' they exist. It's not just to make money, it's to provide joy to babies and families and I think that's worth shouting about. 🍼

Albie now has his Albiesaurus and he couldn't be happier ☺️ Thanks so much

April 7, 2022
Unprompted review

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