A great personalised service - understood our requirements and planned around them. Great after service as well. Thank you.
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Good price, good product. Nice friendly people to deal with. Excellent fitters who took care over the job and managed to retain original woodwork architrave around new windows. Recommended.
Company replied
The work was to replace windows and doors at Bethesda Chapel Dinas Powys. BWM were helpful, professional and friendly from our initial contact with Kevin through to the survey and installation tea... See more
BWM recently supplied and fitted an aluminium framed Raynaers sliding door at our home. Really pleased with the experience from quote, survey through to installation. BWM use their own fitters instead... See more
Company replied
Company details
Information provided by various external sources
South Wales family run double-glazing manufacturers and installers since 1991, providing expert services to home owners, the commercial sector and architects.
Contact info
Unit A5 Severn Road, CF37 5SP, Treforest Industrial Estate, Pontypridd, United Kingdom
- 01443 844240
- Info@bwmltd.co.uk
- www.bwmltd.co.uk
4.9
Excellent
151 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Great friendly service
Great friendly service. The guys that installed my doors did a great job and left the place spotless. Thanks
September 29, 2019
Unprompted review
Reply from BWM Windows
Hi Mr Baker,
Thank you for taking the time to write us such a lovely review, I will be sure to pass on your feedback to our installers.
Please let us know if there is anything else we can help you with.
Many thanks,
Rhiannon
Excellent service really pleased with…
Excellent service really pleased with my windows & sliding doors, very professional.
September 28, 2019
Unprompted review
Reply from BWM Windows
Hi Mr Cambell,
We are delighted to hear you are pleased with your new windows and sliding doors. Customer feedback is so important to us as it helps us to improve our products and services.
Please let us know if there is anything else we can help you with.
Many thanks,
Rhiannon
Just had all windows and front door…
Just had all windows and front door replaced in our bungalow by BWM windows, very good price, first class product, all staff are a pleasure to deal with. First class product knoledge. We are now waiting for them to complete the Orangery that they are building for us. The work so far, very good.
September 28, 2019
Unprompted review
Reply from BWM Windows
Hi Mr and Mrs Rawlings,
Thank you for taking the time to write us such a wonderful review, we are so glad you are happy with our work so far. Please let us know if you need anything.
Many thanks,
Rhiannon
Mo Chaudhry - BWM is excellent for me
BWM Ltd and it's people provided an excellent service of my windows installation right from sales to final installation. Every person I dealt with had complete knowledge of their product and service and they were able to answer my queries first hand. I was kept informed at every step, work was very neat and tidy, completed as promised. Would definitely use them again and recommend to others.
September 13, 2019
Unprompted review
Reply from BWM Windows
Hi Mr Chaudhry,
We are delighted to read you are happy with our service and the installation of your new windows.
I will be sure to pass on your lovely feedback to everyone at team BWM. We really appreciate your recommendation and thank you for taking the time to write us such a great review.
Please let us know if there is anything else we can help you with.
Many thanks,
Rhiannon
Excellent service with very polite…
Excellent service with very polite installers. Product just a week old at the moment but looks good.
September 3, 2019
Unprompted review
Reply from BWM Windows
Thank you for taking the time to write us such a wonderful review, I will be sure to pass on your feedback to our installers. Please let us know if there is anything else we can help you with.
Many thanks,
Rhiannon
Excellent service
Excellent service. Thank you for the amazing Solidor 👍
August 29, 2019
Unprompted review
Reply from BWM Windows
Hi Mr Osborne,
We are delighted to hear you are happy with your new Solidor.
Team BWM always aims to provide the best possible service and hearing feedback from our customers helps us achieve that.
If there is anything else we can help you with please let us know.
Many thanks,
Rhiannon
Very pleased with the new door and…
Very pleased with the new door and windows. BWM were friendly and very easy to deal with. The installation all went very smoothly. Would highly recommend.
August 20, 2019
Unprompted review
Reply from BWM Windows
Hi Ken,
We are so thrilled you are pleased with your new door and windows.
Customer feedback is so important to us here at BWM as it helps us improve our products and services.
Thank you for your wonderful review and your recommendation, team BWM really appreciates it.
If there is anything else we can help you with please let us know.
Many thanks,
Rhiannon
Went on holiday and returned to a…
Went on holiday and returned to a perfectly fitted new front door. Really pleased with the quality and look of the door. Had lots of positive compliments from local residents.
August 9, 2019
Unprompted review
Reply from BWM Windows
Hi Peter,
Thank you for leaving us such a wonderful review, we are thrilled that you are pleased with your new door. Please let us know if there is anything else we can do.
Many thanks,
Rhiannon
Recently had a new composite door…
Recently had a new composite door fitted from BWM and I love it! Not only does it look amazing but the quality is second to none. The house feels warmer , safer and the condensation in the hallway has totally disappeared. This is the second time I’ve used BWM as they previously fitted some plantation shutters in my living room. Excellent service and excellent products.
August 9, 2019
Unprompted review
Reply from BWM Windows
Hi Debbie,
We are delighted to hear you love your new composite door and the benefits it brings to your home. We want to thank you for your wonderful feedback and returning custom.
Team BWM always aims to provide the best possible service and hearing feedback from our customers helps us achieve that. If there is anything else we can help you with please let us know.
Many thanks,
Rhiannon
I’m so impressed with the shutters I…
I’m so impressed with the shutters I bought from BWM. They not only look fantastic, bought also keep out the noise to an extent to! The versatility of them allows privacy without restricting light and they’re really easy to maintain ( which is always a bonus!) . The filters were extremely professional and considerate of my home.and the shutters were in place within no time at all. I genuinely can’t recommend them enough and would not hesitate to use them again. Thanks BWM!
August 8, 2019
Unprompted review
Reply from BWM Windows
Hi Louise,
Thank you for taking the time to write us such a lovely review, we are so thrilled to hear you are impressed with the shutters and I will be sure to pass on your kind words to our fitters.
Your recommendation is greatly appreciated!
Many thanks,
Rhiannon
Having already used BWM previously to…
Having already used BWM previously to install a conservatory and porch for us we were aware of their high standards of workmanship so we had no hesitation in entrusting them to install new windows to the front of our property. They also at the same time renewed the high level facias and soffits etc to the front and sides of the house and we are really delighted with the finished job.
August 5, 2019
Unprompted review
Reply from BWM Windows
Thank you Mr Smith for taking the time to write us such a wonderful review, we really appreciate it.
We are so pleased to hear you are delighted with the finished job.
Please let us know if there is anything else we can do.
Many thanks,
Rhiannon
BWM have been kind
BWM have been kind, flexible and keen to deliver what we wanted and we are thrilled with the product.Thank you
July 25, 2019
Unprompted review
Reply from BWM Windows
Thank you ever so much for leaving us a wonderful review Caroline.
We are happy to hear you are thrilled with the product.
If there is anything else we can help you with please let us know.
Many thanks,
Rhiannon
Great company
Great products, super fitters who were polite and spotlessly clean, no sales jargon at all. Did the usual and had a few quotes and they were the best regardless, couldn’t recommend high enough, thanks again to everyone at BWM, I’ll be back for more !
July 24, 2019
Unprompted review
Reply from BWM Windows
Hi Chris,
We are thrilled to read such lovely feedback, I will be sure to pass it on to the BWM team.
Thank you for your recommendation and taking the time to write us such a great review, we really appreciate it. We will look forward to doing business with you in the future!
Many thanks,
Rhiannon
Excellent service.
July 24, 2019
Unprompted review
Reply from BWM Windows
Thank you for taking the time to write us a review, we really appreciate your feedback.
please let us know if we can be of any further help.
Many thanks,
Rhiannon
An excellent buying experience from…
An excellent buying experience from start to finish. BWM were professional throughout and provided us with great quality products at a competitive price. I have no problem in recommending this company to others.
July 16, 2019
Unprompted review
Reply from BWM Windows
Thank you for taking the time to write us such a great review. We are thrilled to hear you had an excellent buying experience with us and we really appreciate your recommendation.
please let us know if we can help you further.
Many thanks,
Rhiannon
Keen prices for products sold and…
Keen prices for products sold and installed. Installer neat clean and finish to a very good standard. Very good product supplied and fitted Box sash bay and first floor windows. Quote for front door was high and will be going to another company.
July 15, 2019
Unprompted review
Reply from BWM Windows
We are glad to hear you are happy with your sash windows and we will be sure to pass on your lovely feedback to our installers. Thank you for taking the time to write us such a nice review, please let us know if we can be of any further help.
Many thanks,
Rhiannon
French Doors
French Doors
BWM fitted a fantastic set of french doors for us. The doors look really nice, and the workmanship was very professional. Everything was well organised and everything happened exactly when they said it would. Would highly recommend.
June 26, 2019
Unprompted review
Reply from BWM Windows
Thank you so much for your review Mr Payne, It is so helpful for us to receive feedback from customers. Please let us know if we can be of any further help.
Many thanks,
Rhiannon
Kept me informed once order placed
Kept me informed once order placed. Original installation date cancelled due to bad weather and another appointment booked within 2 days.
Very efficient and tidy installers, who took 2 days to remove and install a new glass conservatory roof. Conservatory looks brand new now. Very pleased. All the staff I have dealt with have been very helpful.
June 25, 2019
Unprompted review
Reply from BWM Windows
Thank you for taking the time to write us such a lovely review, we are pleased to know you are happy with our service and your new glass conservatory roof. Anything else we can help you with please let us know.
Many thanks,
Rhiannon
BWM fitted replacement windows.
BWM fitted replacement windows and a Solidor front door last week. From the initial contact with the Company we felt that the information and quotation we were given was itemised, honest and fair. All of the staff were knowledgeable regarding the products offered and indeed offered alternative and cheaper options, where available. There was no pressure to purchase their products. We were given time to gather quotes from other Companies but ultimately we returned to BWM. The staff from Victoria, Louise, Kevin, Chris, Jim and Pip were all polite and helpful. The finished installation looks superb with minimal disruption to our home.
I do not have any reservations in recommending BWM.
JTS -Pontypridd
June 24, 2019
Unprompted review
Reply from BWM Windows
Thank you for such a wonderful review. We appreciate all feedback from our customers and I will be sure to pass yours onto Victoria, Louise, Kevin, Chris, Jim and pip.
We are so pleased to hear you are happy with our service and products. Anything else we can help you with please let us know.
Many thanks,
Rhiannon
By far and above the best glazing…
By far and above the best glazing company I have ever had the pleasure of dealing with. If you’re after a company that cares and will also deliver on promises, together with exceptional quality, look no further than BWM.
June 5, 2019
Unprompted review
Reply from BWM Windows
Thank you so much for your lovely feedback Jon. We are always pleased to hear from our customers and we are thrilled to know you are happy with our service. Anything else we can help you with please let us know.
Many thanks,
Rhiannon
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