Byretech Ltd Reviews 

88
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

What a brilliant company, extremely fast delivery service. Quality parts and extremely helpful staff. Definitely would recommend them and will be using again

Rated 5 out of 5 stars

Purchased an item that unfortunately arrived with slight courier delivery damage. Sent an email to Byretech. Replied promptly & no quibble offered refund or replacement. Replacement arrived at no cost... See more

Company replied

Rated 5 out of 5 stars

Best customer service I have ever received, hands down. I ordered a shower tray which the courier company damaged whilst in transit. I emailed the team at Byretech and Steve literally replied within s... See more

Company replied

Rated 5 out of 5 stars

Great value for a low voltage SELV fan. Quick delivery. Technical support from Steve a true Electrical Engineer who understand physics not just regulations. This is the only sensible way to install a... See more

Company details

  1. Bathroom Remodeler

Information provided by various external sources

At Byretech we specialise in preventing water damage to domestic and commercial properties. We design and manufacture Seals for Baths & Shower Trays to prevent leaks and guarantee no mould for 10 years. We also offer a large range of Stainless Steel Shower Curtain Rails, Shower Curtains, Replacement Shower Screen Seals, Dispensers, Shower Heads and Hoses all at Incredibly competitive prices. We also ship Worldwide.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

88 reviews

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No recent history of asking for reviews

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4.4

All reviews

(88)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent company to deal with

Excellent company to deal with. Superb, customer service, quick to dispatch items and the items are of high quality. Love my L shaped shower rail and V-shaped ball bearing shower curtain rings. Thank you.

August 18, 2022
Unprompted review
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Reply from Byretech Ltd

Brilliant - Thanks for the lovely review.....

Rated 5 out of 5 stars

What can I say

What can I say, the products are excellent, they last for years and the company are very obliging. I will not hesitate to buy from them again.

June 13, 2022
Unprompted review
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Reply from Byretech Ltd

Such a nice review Kay - Many thanks.....

Rated 5 out of 5 stars

Custom made shower curtain

Ordered a custom made shower curtain last Sunday. It said 7-10 working days as being made to order, but it arrived yesterday (Friday)! Absolutely brilliant service, just what I wanted and would highly recommend this company. Thanks!

May 21, 2022
Unprompted review
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Reply from Byretech Ltd

We do our best always ! Regards, Byretech.

Rated 5 out of 5 stars

Great product & customer service…

Purchased an item that unfortunately arrived with slight courier delivery damage. Sent an email to Byretech. Replied promptly & no quibble offered refund or replacement. Replacement arrived at no cost in different packaging to avoid same occurrence. Def recommend. Didn’t hold job up. Thanks .Irving Plumbing Heating Gas

March 9, 2022
Unprompted review
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Reply from Byretech Ltd

As it should be ! Enjoy..........

Rated 5 out of 5 stars

Custom shower rail design - would recommend!

I was looking to replace my shower rails in a tricky corner bath, they helped design a solution for the space even after I had ordered parts that wouldn’t work together.

Great company to deal with, Steve was patient and very helpful in getting it spot on. Quality fixtures and fittings, not like you get from regular trade/DIY places.

January 15, 2022
Unprompted review
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Reply from Byretech Ltd

Thast terrific to hear - Enjoy !

Rated 5 out of 5 stars

So far so good

So far so good. Fairly easy to fit but my Stanley knife was not man enough to cut the trim. Looks much better than just sealant and the little blue plastic tools are a must to take off the excess sealant. Hopefully it will last.

January 8, 2022
Unprompted review
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Reply from Byretech Ltd

It will last don't worry about that - We've got some that are 20 years old and still look great.

Rated 5 out of 5 stars

EXCELLENT COMPANY

Was looking for made to measure shower curtains and I found Byretech doing a web search. Great choice and top quality curtains. Would be happy to purchase from them again.

December 5, 2021
Unprompted review
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Reply from Byretech Ltd

Always here to please Graham.....

Rated 5 out of 5 stars

Good service

Good service, packages got lost by UPS but they immediately made a new order and sent it asap.
Good communication, thanks for your help Steve :)

September 6, 2021
Unprompted review
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Reply from Byretech Ltd

Absolute pleasure Lotte...... Thanks for the order in the first place.....

Rated 5 out of 5 stars

Great Service

Seems to be an Internet company with a traditional approach to high quality service. Stainless steel shower curtain pole (straight) and it's very high quality solid stainless steel and just what I was looking for. Detailed instructions with a contact card for the team at Byretech if I run into problems and delivered in 48hrs as promised. Great to see a company doing things right. Well done to all at Byretech.

August 18, 2021
Unprompted review
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Reply from Byretech Ltd

Thast very true - Thanks for the review Darren......

Rated 5 out of 5 stars

Great customer service

Great customer service! It was a pleasure to order and communicate with this company. I first ordered a shower rail, which due to my mistake was not correct (though the product itself was very good quality). I phoned the company and they were extremely helpful in putting together an adaptor kit, to change what I bought into what I should have bought. Thank you for all your help and taking the time.

August 11, 2021
Unprompted review
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Reply from Byretech Ltd

We aim to please - Tanks again for the review......

Rated 4 out of 5 stars

Slight hiccup, but

Slight hiccup with our order missing a few pieces, but one phone call, an apology and two days later (we received the original order mid-afternoon and had missed the courier for that day) the missing parts were with us. Mistakes happen (it’s a human trait we all have) and Byretech did their best to rectify the issue as soon as they could. The chocolate bar to say sorry was a nice touch. I would happily deal with this company again, but we’d need to move house as we only have the one bathroom!

August 9, 2021
Unprompted review
Rated 1 out of 5 stars

Appalling customer service

Appalling customer service. I called in for help with shower seals. He clearly didn't want to help me, clearly had a big issue with either me calling in and not ordering online or maybe because I am female. Having worked in construction for 25 years I have dealt with most attitudes so if he thought he could belittle me or upset me it really did not work. Being told I gave them no information didn’t seem a problem when I went and got just what I needed elsewhere. Manners cost nothing, don’t blame the pandemic you were basically rude!

July 30, 2021
Unprompted review
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Reply from Byretech Ltd

Thanks for taking time to write the review.

As predominantly an Internet company, we do our best to help all customers whether they arrive at our factory or call / e mail us. We are not a shop and we don't have a trade counter here at Byretech. ( We are also in a pandemic, so we are careful with allowing visitors into our factory)

If we caused any offence whatsoever, we must apologise, but we actually did try to help this lady.

Please take time to read our other reviews below this one. We do have both male and female clients and we treat them both equally and with utmost respect.

Sadly the lady who dropped in today without calling first, could not give us all the info we needed to see if we could identify a suitable replacement seal product for her shower enclosure. i.e. dimensions of the wiper on the seal which are critical. If you are in the building / construction game then you will now this. Just a picture of the shower enclosure on a mobile phone screen can't give us the full picture of what is required. We don't guess at this stuff, we ask questions to get it right for the client and get a solution that actually works.

We are engineers here and if we had the actual seal to measure, the outcome might have been different. Again sadly the customer didn't bring the seal with her but relied on a mobile phone picture of her shower enclosure. This simply isn't enough for us to make an accurate product selection. If we get it wrong at this stage by guessing, this would inevitably make the already upset client even more upset.

As we've been doing this for nearly two decades we were also quite shocked at how we were addressed by the customer. During this time of Covid ( July 2021 ) everyone is a little frayed around the edges, so I think we should all remember that when interacting with others and just be a bit nicer when someone is really trying to help by asking questions.....

Again apologies for any upset caused and we hope that you manage to solve your issue with your shower enclosure.

Rated 5 out of 5 stars

Great value and support for a low voltage SELV fan

Great value for a low voltage SELV fan. Quick delivery. Technical support from Steve a true Electrical Engineer who understand physics not just regulations. This is the only sensible way to install a bathroom fan, with on/off controlled by a humidity switch.
Anything with a timer is just a lazy way of doing a compromise job. No wonder people have mold problems. Byretech is a breath of fresh air. Glad I found them! Thanks.

July 2, 2021
Unprompted review
Rated 5 out of 5 stars

Great product and service

Just received a made to measure mid grey shower curtain for our small wet room. Colour is great and exactly what I hoped it would be. Good quality curtain at a reasonable price.
I pondered for so long before ordering because i was told to buy a 180 x 180 curtain when the installation was done but found the curtain too short and the water travelled too far from the shower. I bought another identical curtain and cut a strip off one curtain to extend the other. It has worked well but it was time to replace it and I wanted one long enough this time. I needed to get the measurement exact as I wanted it long enough but not dragging on the floor. I read all the info on Byretech's website and watched the video, several times, before ordering. I couldn't be more pleased. The length is perfect. I am so pleased with this curtain.
The delivery was excellent too: ordered on May 9th, delivered on May 14th.
Thoroughly recommend this company. It will be so easy next time!

May 14, 2021
Unprompted review
Rated 5 out of 5 stars

Best buy byretech ultra 10

The byretech ultra 10 is certainly my best buy. In the past I had to renew my bathtub sealant every year. It became mouldy and black no matter what sealant I tried. This is no longer the case after I bought byretech ultra 10 bath seal. Easy to install and looks great. Excellent.

April 9, 2021
Unprompted review
Rated 5 out of 5 stars

Great product and great service

Having had problems for years with our shower tray seal leaking and looking dirty I came across Byretech on a search.

Delivery was swift and well packed.

The instruction video was very informative and having bought the sealant profiling tools the end result is very professional.

Although I had some additional work to do as our tiles didn't reach the tray, it was a simple job to fit the seals including the two uprights I bought once everything was prepared.

Also, the sealant eater product works well in getting rid of the bits that inevitably get left behind.

March 19, 2021
Unprompted review
Rated 5 out of 5 stars

Great quality made to measure curtains, fast service.

Excellent find on line we bought a made to measure curtain after being disappointed with shop bought too short and too narrow curtains. Pleased with our initial purchase on mid grey we ordered a spare in light blue to have ready on standby while the other was in the wash.

February 25, 2021
Unprompted review
Rated 5 out of 5 stars

Bought the Cramer enamel/acrylic repair…

Bought the Cramer enamel/acrylic repair kit, good stuff, done exactly what I wanted,saved purchasing a new panel,I used it on acrylic panel (chipped), used Byretech before, good communication, fast postage,and you get what you pay for

January 27, 2021
Unprompted review

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