www.cabreramedina.com/EN Reviews 

10,348
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 169 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the clear and inclusive pricing, noting everything is covered without hidden fees. Many highlight the excellent, efficient, and hassle-free service from pick-up to drop-off. Reviewers frequently commend the professional, friendly, and reliable staff. The cars are often described as being in excellent, clean, and well-maintained condition, with a good selection of new vehicles. However, some customers also noted occasional issues with vehicle condition, such as mechanical problems, poor cleanliness, or physical damage. A few other people also felt that staff could sometimes be impolite or unhelpful, and experienced delays with cars not being ready or available upon arrival.

What people talk about most

Service

Reviewers mention positive feedback about service, consistently praising its efficiency and ease. Customers... See more

Staff

Users describe positive interactions with staff, often highlighting their politeness, friendliness, and... See more

Product

Reviewers highlight positive aspects of product, often praising the excellent condition and cleanliness of... See more

Quality

Clients share positive opinions on quality, consistently praising the excellent condition of the cars, often... See more

Price

Consumers find price to be positive, consistently reporting competitive and reasonable rates with no hidden... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Camera Medina are (perhaps) the original canary islands hire firm. Been in business ages. Their relaxed yet professional approach is refreshing. Their price is all in (no extras/fees at the desk). Sta... See more

Rated 5 out of 5 stars

I always use Cabrera Medina/Cicar when I visit canarias and can recommend it! Good and reliable service, friendly and helpful staff. Fast car pickup and delivery without hassle. ps. I forgot my wall... See more

Rated 5 out of 5 stars

We always book Cabrera Medina when going to any of the Canaria Isles. Probably not the cheapest but the cars are good and absolutely no hassle. No up selling, charged the price agreed online before ar... See more

Rated 5 out of 5 stars

My car rental experience with Cabrera Medina in Lanzarote was excellent. The car was comfortable, modern, economical, in perfect condition, very clean inside and out..the car was delivered near my ho... See more


Company details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

10K reviews

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4.7

All reviews

(10,348)

186 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good car

Very good car. Quick and helpful service. When we needed roadside help, arrived in 15mins and fixed the issue.

November 16, 2025
Unprompted review
Rated 5 out of 5 stars

Good cars

Good cars, excellent service & airport pickups & drop offs slick. Also no excess on insurance. Would highly recommend in the Canaries

November 28, 2025
Unprompted review
Rated 1 out of 5 stars

Dishonest/ false information

I went into the office in Puerto del Carmen this morning to hire a car for a day, only to be informed by the female member of staff that they don't hire for one day but a minimum of 3 days only so I left .
After sometime I returned to the same member of staff and asked her why do they advertise prices for one day car hire if they don't, she replied that it's what they do, I asked as to why are they misleading customers (tourists) about day hire if they don't and I stated that they should update their information displayed if it's true that they don't hire cars for one day, but then she said they do hire for one day but today they don't have a car for one day but they have a car for three days, very confusing or more like she wasn't bothered doing the paperwork for one day and decided to be dishonest.
If this company is dishonest and untrustworthy what else are they dishonest and untrustworthy about especially when it comes to the insurance and what you're insurance cover really cover's ???
Best advice is to avoid this company and look elsewhere.

November 23, 2025
Unprompted review
Rated 5 out of 5 stars

GREAT SERVICE

ROUTINE , TROUBLE FREE DELIVERY AND COLLECTION OF HIRE TO AND FROM MY VILLA , NO FUSS, FULL COMPREHENSIVE INSURANCE INCLUDED.

November 22, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent car hire in the Canary Islands

I have used this company a number of times and always had a good experience. They have a good choice of vehicles available. The website is easy to navigate and easy to make a booking. The pick up at the airport has always been smooth. The vehicle supplied is generally very new and freshly cleaned. There is no CDW so the price you see is the price you pay.
I plan to return to Lanzarote next year and will book again with them

November 10, 2025
Unprompted review
Rated 4 out of 5 stars

Hassle free rental

Hassle free rental, with fully insured vehicle. Booked an automatic car online, which seemed to be a stress to the guy at the desk at the airport, but they later found an automatic SEAT, which matched the reserved vehicle.
Some superficial damage to the vehicle was noted at pickup, however due to the full insurance no inspection upon return was needed.

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

Free pick up/drop off hotel

Free pick up/drop off hotel. On both occassions the driver arrived exactly at time specified.
Vehicle was modern and well maintained, and at a fair price.
Friendly staff.

November 12, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience with seat ibiza

Car (seat ibiza) was in great condition and delivered as expected. It was perfect for the need and the island roads. The way to return the car was easy as well.
The clerk at the airport was very helpful in finding us a solution when we asked if it was possible to extend the period we initially booked.

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

I always book with these guys

I always book with these guys. No messing about. No deposits on card or crazy excesses. Straight forward every time just bring it back with the same amount of fuel as you get it. Always have good nearly brand new cars too.

November 13, 2025
Unprompted review

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