www.cabreramedina.com/EN Reviews 

10,348
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 169 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the clear and inclusive pricing, noting everything is covered without hidden fees. Many highlight the excellent, efficient, and hassle-free service from pick-up to drop-off. Reviewers frequently commend the professional, friendly, and reliable staff. The cars are often described as being in excellent, clean, and well-maintained condition, with a good selection of new vehicles. However, some customers also noted occasional issues with vehicle condition, such as mechanical problems, poor cleanliness, or physical damage. A few other people also felt that staff could sometimes be impolite or unhelpful, and experienced delays with cars not being ready or available upon arrival.

What people talk about most

Service

Reviewers mention positive feedback about service, consistently praising its efficiency and ease. Customers... See more

Staff

Users describe positive interactions with staff, often highlighting their politeness, friendliness, and... See more

Product

Reviewers highlight positive aspects of product, often praising the excellent condition and cleanliness of... See more

Quality

Clients share positive opinions on quality, consistently praising the excellent condition of the cars, often... See more

Price

Consumers find price to be positive, consistently reporting competitive and reasonable rates with no hidden... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Camera Medina are (perhaps) the original canary islands hire firm. Been in business ages. Their relaxed yet professional approach is refreshing. Their price is all in (no extras/fees at the desk). Sta... See more

Rated 5 out of 5 stars

I always use Cabrera Medina/Cicar when I visit canarias and can recommend it! Good and reliable service, friendly and helpful staff. Fast car pickup and delivery without hassle. ps. I forgot my wall... See more

Rated 5 out of 5 stars

We always book Cabrera Medina when going to any of the Canaria Isles. Probably not the cheapest but the cars are good and absolutely no hassle. No up selling, charged the price agreed online before ar... See more

Rated 5 out of 5 stars

My car rental experience with Cabrera Medina in Lanzarote was excellent. The car was comfortable, modern, economical, in perfect condition, very clean inside and out..the car was delivered near my ho... See more


Company details


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4.7

Excellent

TrustScore 4.5 out of 5

10K reviews

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4.7

All reviews

(10,348)

186 reviews in the last 12 months

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Rated 4 out of 5 stars

We have been using Cabrera Medina

We have been using Cabrera Medina
Only down side this time was they were not open on arrivals, which meant a crazy queue on the other side. Fortunately a lady came out and told anyone with a “Pre booked” to come to the side.

November 1, 2025
Unprompted review
Rated 5 out of 5 stars

Have used Cabrera for many years and…

Have used Cabrera for many years and have never had a problem with the booking. Never try to upsell insurance because great cover is standard, a rarity in the tourist car hire world! Would recommend them over the big named companies every time

November 6, 2025
Unprompted review
Rated 3 out of 5 stars

Poorly maintained car

This was a previous hire a few weeks back. The cars tyres were all coming apart and the tread was pealing away I showed staff they were not interested. I only drove 20km and the clutch pedal stuck to the floor managed to pull it up and get a gear but decided to take it back. Got back at 13.30 it was closed left the car outside and walked back at 16.30 explained the problem they were not interested and told me to email the complaint. I've heard nothing in over 3 weeks. I've hired since with no issues

October 6, 2025
Unprompted review
Rated 5 out of 5 stars

Picking up the hire car was fast and…

Picking up the hire car was fast and efficient. The car was in excellent condition and very clean. The staff were polite and friendly. The drop off at the airport at the end on our holiday was the easiest of any hire car company that I have used. I cannot fault the service.

October 27, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Car Hire Experience with Cabrera Medina ⭐️⭐️⭐️⭐️⭐️

We hired a car through Cabrera Medina and couldn’t be happier with the service. They picked us up directly from our hotel reception and took us to their nearby office to collect the car quick and convenient. At the end of our holiday, they returned to the hotel to collect the car, which made the whole process completely hassle-free.

No deposit or security hold was required, just a straightforward payment for the week at a very reasonable rate. The staff were professional, friendly, and efficient throughout. I highly recommend Cabrera Medina for anyone looking for reliable and stress-free car hire.

October 6, 2025
Unprompted review
Rated 5 out of 5 stars

Easy car hire

Have used for past 3 years. Log in to account, select vehicle, duration and arrange delivery to villa at prescribed time. All very easy, with polite and informative handover.
Highly recommended, will use again !

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

Best cars to rent

As every year, our experience with CabreraMedina was excellent. From the moment we picked up the keys until we returned them, everything went smoothly. The car was great, the process was straightforward, and the team is trustworthy and easy to deal with. Highly recommended!

October 5, 2025
Unprompted review
Rated 5 out of 5 stars

We have used this company on nine occasions now

We have used this company on nine occasions now and find them extremely reliable. We book online which is so easy to do, we have created an account with them so all the details they require from us are stored and we don't have to keep repeating them. Then we arrange for the car to be delivered to our hotel on the date and time we require it and just return the keys to our hotel reception at the end of our lease. You don't have to pay anything until you pick the keys up from the representative and everything is covered fully comprehensive apart from if you were to go off roading in the vehicle.The staff are always there on time and will call you if there is any problem. They will also provide you with child car seats/booster seats at no extra charge.

September 29, 2025
Unprompted review

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