www.cabreramedina.com/EN Reviews 

10,350
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 169 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the clear and inclusive pricing, noting everything is covered without hidden fees. Many highlight the excellent, efficient, and hassle-free service from pick-up to drop-off. Reviewers frequently commend the professional, friendly, and reliable staff. The cars are often described as being in excellent, clean, and well-maintained condition, with a good selection of new vehicles. However, some customers also noted occasional issues with vehicle condition, such as mechanical problems, poor cleanliness, or physical damage. A few other people also felt that staff could sometimes be impolite or unhelpful, and experienced delays with cars not being ready or available upon arrival.

What people talk about most

Service

Reviewers mention positive feedback about service, consistently praising its efficiency and ease. Customers... See more

Staff

Users describe positive interactions with staff, often highlighting their politeness, friendliness, and... See more

Product

Reviewers highlight positive aspects of product, often praising the excellent condition and cleanliness of... See more

Quality

Clients share positive opinions on quality, consistently praising the excellent condition of the cars, often... See more

Price

Consumers find price to be positive, consistently reporting competitive and reasonable rates with no hidden... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Camera Medina are (perhaps) the original canary islands hire firm. Been in business ages. Their relaxed yet professional approach is refreshing. Their price is all in (no extras/fees at the desk). Sta... See more

Rated 5 out of 5 stars

I always use Cabrera Medina/Cicar when I visit canarias and can recommend it! Good and reliable service, friendly and helpful staff. Fast car pickup and delivery without hassle. ps. I forgot my wall... See more

Rated 5 out of 5 stars

We always book Cabrera Medina when going to any of the Canaria Isles. Probably not the cheapest but the cars are good and absolutely no hassle. No up selling, charged the price agreed online before ar... See more

Rated 5 out of 5 stars

My car rental experience with Cabrera Medina in Lanzarote was excellent. The car was comfortable, modern, economical, in perfect condition, very clean inside and out..the car was delivered near my ho... See more


Company details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(10,350)

186 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommended

This company is great , unlike the big international car hire companies there are no hidden charges , the cars are clean and well maintained and the staff very efficient , I wouldn’t use anyone else in Lanzarote

September 28, 2025
Unprompted review
Rated 5 out of 5 stars

Best price

Best price, easy pickup and drop off experience, very new and clean car, no hidden extras in price, highly recommended!

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

Great service once again

Great service once again, we have used Cabrera Medina for over 10 yrs now.
Only issue I have now is it’s a lot more difficult returning the car due to lack of space in the car park. Absolute atrocious if it’s very busy.

September 27, 2025
Unprompted review
Rated 5 out of 5 stars

Great Sercice

Really easy to book, car was delivered and collected from our apartment, which was super convenient. We loved the car, it was brand new and very high spec and great value for money.
We felt very spoilt. Overall great service. Not our first time and it won't be our last, we wouldn't use anyone else for car hire in Lanzo.

September 21, 2025
Unprompted review
Rated 5 out of 5 stars

So easy to deal with

So easy to deal with, super quick pick up at the airport, and they collected the car from our hotel at the end. No hard sell to get you to take out extra insurance or anything.

September 14, 2025
Unprompted review
Rated 5 out of 5 stars

Warm welcome when we arrived at…

Warm welcome when we arrived at Lanzarote airport. Quick and easy transaction, car not parked in the space we expected but gentleman in office helped straight away. Easy return with fabulous staff on hand to help. Very pleased.

September 9, 2025
Unprompted review
Rated 5 out of 5 stars

Won't use any other company

We have been visiting Lanzarote a couple of times a year since 2021 and we have always used Cabrera Medina. Fantastic service. Even when we've had difficulties nothing was ever too much trouble and someone is always there to help.
Reserve online, at the price quoted for the vehicle. I have sometimes gone back online to see prices and have found an equivalent for less cost. Its easy to amend your bookings. You may not get exactly the vehicle reserved but it will be an equivalent. The cars are always really good quality and pretty clean and tidy. Refil what fuel you use us all that is asked.
Pay upon collection.
We won't use anyone else!

September 7, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect car rental

Booking on the website in 5 minutes.
We arrived around 11:30pm, desk still open.
We received the key after 5 minutes (driver licence copy, contract signature etc).
The car was really clean, in good condition, full of gas.
The return take 10 secondes. We gave the key and adios.
Cabera Medina is a really good car rental agency.

September 13, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Everything went smoothly as per our ageeement.
The Lady we dealt with in Playa was excellent and very friendly whilst the same time was very professional

September 11, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Easy to collect, everything explained clearly and no hidden costs. Can was very clean and well maintained.

September 2, 2025
Unprompted review
Rated 5 out of 5 stars

Car hire

We have used this company many times over the years and we have always had great service and the car's have always been spotlessly clean

August 16, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look