www.cabreramedina.com/EN Reviews 

10,350
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 169 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the clear and inclusive pricing, noting everything is covered without hidden fees. Many highlight the excellent, efficient, and hassle-free service from pick-up to drop-off. Reviewers frequently commend the professional, friendly, and reliable staff. The cars are often described as being in excellent, clean, and well-maintained condition, with a good selection of new vehicles. However, some customers also noted occasional issues with vehicle condition, such as mechanical problems, poor cleanliness, or physical damage. A few other people also felt that staff could sometimes be impolite or unhelpful, and experienced delays with cars not being ready or available upon arrival.

What people talk about most

Service

Reviewers mention positive feedback about service, consistently praising its efficiency and ease. Customers... See more

Staff

Users describe positive interactions with staff, often highlighting their politeness, friendliness, and... See more

Product

Reviewers highlight positive aspects of product, often praising the excellent condition and cleanliness of... See more

Quality

Clients share positive opinions on quality, consistently praising the excellent condition of the cars, often... See more

Price

Consumers find price to be positive, consistently reporting competitive and reasonable rates with no hidden... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Camera Medina are (perhaps) the original canary islands hire firm. Been in business ages. Their relaxed yet professional approach is refreshing. Their price is all in (no extras/fees at the desk). Sta... See more

Rated 5 out of 5 stars

I always use Cabrera Medina/Cicar when I visit canarias and can recommend it! Good and reliable service, friendly and helpful staff. Fast car pickup and delivery without hassle. ps. I forgot my wall... See more

Rated 5 out of 5 stars

We always book Cabrera Medina when going to any of the Canaria Isles. Probably not the cheapest but the cars are good and absolutely no hassle. No up selling, charged the price agreed online before ar... See more

Rated 5 out of 5 stars

My car rental experience with Cabrera Medina in Lanzarote was excellent. The car was comfortable, modern, economical, in perfect condition, very clean inside and out..the car was delivered near my ho... See more


Company details


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4.7

Excellent

TrustScore 4.5 out of 5

10K reviews

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4.7

All reviews

(10,350)

186 reviews in the last 12 months

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Rated 3 out of 5 stars

Disappointed of…

Have used this company for a number of years and would of always recommended them, however on our arrival this year the reservation we had made months before had disappeared while we were in the air !! They had no booking for us even though it was in our account just before we boarded the plane from the uk. So no car until the next day at a considerably higher price than we had booked for just make sure you have a confirmation email and have a screenshot or printed copy of your booking.

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

Super Experience

This has got to be the easiest car hire I’ve ever done. All booked online weeks before our holiday and clear communications from then on.
Our car was delivered to our hotel by a very helpful representative who told us what was expected when the car was returned and we didn’t even have to take it back, they came and collected it from our hotel reception.
Would definitely use these guys again and would recommend to anyone

August 14, 2025
Unprompted review
Rated 5 out of 5 stars

This company has always looked after me…

This company has always looked after me even when I’ve made mistakes on bookings or if a car is not working properly, they have found solutions promptly and with no fuss , always leaning on what’s best for their client than what’s best for them

August 15, 2025
Unprompted review
Rated 4 out of 5 stars

Car Hire

Hired a car for the day in Lanzarote for the first time, booked online strolled down to the local office a few questions, paid, and out the door with a the car all ready. Dropped the keys off back at the airport upon return, couldn’t have been more easier would definitely use again.

August 9, 2025
Unprompted review
Rated 5 out of 5 stars

First Class Service

The key pick up and vehicle collection process is first class, returning the vehicle is so simple.
The car was fully fuelled and in good condition.

July 26, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent all round service

Long-standing customer. The experience in Lanzarote airport is always smooth and easy. Very clear pricing structure with no hidden extras (damage/ tyres/ windscreen etc.). Car in excellent condition and as expected. Drop-off super easy.

July 13, 2025
Unprompted review
Rated 5 out of 5 stars

Reputable company

We always use this reputable company. Good value for money. Clean cars and delivered to and collected from your accommodation. Just hand the keys in at reception. Never had many problems but when we did last year the car was replaced immediately.

June 30, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company. 5 stars

Excellent company. The car was exactly the same model that I booked and was a high end model with cruise control, parking sensors, lane keep assist, reversing camera, apple car play, android auto etc. The pricing was very transparent and included full insurance with no excess. They also don't take any deposit on the credit card. The best company in Lanzorate if you are planning to hire a car.

July 13, 2025
Unprompted review
Rated 5 out of 5 stars

Easy car hire, how it should be.

Second time I’ve hired from them in Lanzarote, easy to do, cash or card payment, no hidden extras, all included in price. Reserved online with no upfront payment. Both times we’ve had a fiat 500, iit’s perfect for whizzing around the island and fun. If we were collecting from airport we would go bigger for the suitcase etc…but waiting till we got to resort and then booked ment we didn’t need to get a large car. fuel is cheap, we did over 600km and and it cost us less than 50 euros.
Definitely recommend

June 30, 2025
Unprompted review
Rated 3 out of 5 stars

Playa Blanca. When we arrived to collect the car

When we arrived to collect the car , we felt like an inconvenience to the two gentlemen sitting in the office. They were not customer friendly at all. We were passed the key and a map and they pointed over the road and said the car is parked somewhere over there. No handover , nothing. We had to ask about fuel etc

July 2, 2025
Unprompted review
Rated 5 out of 5 stars

Super helpful staff

Even though I arrived to collect the car I had pre booked from the wrong office, the staff were really friendly and helpful, they called their other office (where I actually had booked to collect the car) switched the booking so i could collect from the marina office in Playa Blanca. They didn’t know, but that really helped me as I had an appointment on a golf course some 30 minutes away, which o may have missed had I been told to go to the port office to collect the car as it was obviously my mistake. The car was in good condition, fueled, clean and ready to go in a matter of minutes. People make all the difference and the girl at Marina Rubicón was excellent

July 3, 2025
Unprompted review

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