This down rating may be for a unique scenario but it messed up a present so I wanted to share... I purchased a Polo Ralph Lauren fleece hoodie for a very good price via their website. The colour look... See more
Company replied
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This down rating may be for a unique scenario but it messed up a present so I wanted to share... I purchased a Polo Ralph Lauren fleece hoodie for a very good price via their website. The colour look... See more
Company replied
Bought a ralph lauren jacket, arrived in a week so not too bad, looks and feels amazing tbh for a great discount. Only reason its not full stars is I ordered one before thinking it was black but it tu... See more
Company replied
⛔️⚠️Absolutely abysmal. Ordered a polo sport vest for £170 and got sent a random jacket. Incredibly disappointed as I have been saving up for the vest for a while. Have emailed them and awaiting... See more
Company replied
Item took forever to arrive then received notification I had been partially refunded 3 weeks later - no explanation as to why. Had to call up and chase them, to which they said the item had been dama... See more
Company replied
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The ease at which i was able to find my item & purchase it. Then the item was delivered in super fast time it was incredible i had it in a matter of days so thank you

Reply from Caliroots
These guys have so many brilliant products and sizes that were not available in the UK. It blew my mind that the price for what I wanted was better and then it even arrived next day… from Sweden!
I was gutted when the boots didn’t fit but the customer service has been exceptional. The best I’ve experienced. They replied to emails swiftly (now rare even being able to chat on email with many main retailers these days).
Return postage was provided already in the box. They offered to refund the money I’d spent on shipping as well as the boots.
Wow. Very happy to take time out to write a review for these guys and will be looking to see what else I may get from them and highly recommend them. Thank you x

Reply from Caliroots
Great service ! they do what they say they will on their website. Secure purchase, timely delivery, free returns, fast responce from customer service and timely refund. highly recommend this web site.

Reply from Caliroots
Had an issue with a delivery, response from the customer support team was quick, easy and very helpful. Issue was resolved. Superb customer service.

Reply from Caliroots
Great selection of designers (many that you won’t find on the high street) at competitive prices.

Reply from Caliroots
Absolutly amazing service and nice products 🥰

Reply from Caliroots
Love my hoodie. Bought a Ralph Lauren hoodie because it was on sale and it’s perfect. Thank you!

Reply from Caliroots
had a hard time finding pleasures crocs until my friend reminded me of cali should have been my first port of call but you live and learn.

Reply from Caliroots
Ordered a pair of Oakley Holbrook Matte Sepia 24k Iridium From The Urban Jungle Collection Range 50% off order shipped UPS fair shipping cost good communication tracking number supplied picked it up from the the UPS collection point very happy with my purchase look forward to next time

Reply from Caliroots
Pretty much my go-to online store. Despite being based in Sweden and the Brexit it sh**show the delivery is super-quick via UPS straight to a drop off point. Highly recommend. Much more reliable than the UK stores like Size? or Mr Porter that are absolutely useless when something goes wrong.

Reply from Caliroots
Very quick customer service, delivery and also good prices as the quality. The items are original, will buy again soon.

Reply from Caliroots
The jacket I ordered was exactly what I wanted for my son , a great price , great updates from Callie pots and delivered a few days later …. Fab 😊

Reply from Caliroots
I hope they ship here in the Philippines like the other European country.

Reply from Caliroots
I was sent the wrong size of trainers and had to walk far away to pick them up! UPS sent my package to a shop instead of leaving it with my building's concierge! Not friendly service!

Reply from Caliroots

Reply from Caliroots
Great customer service!
Recently purchased a pair of shoes from caliroots. Later i received a promotion code, as i signed up for e-mail subscription. I've already purchased the shoes, which i found unfortunate, as I did not initially apply any Promotion Code.
I called customer service, and asked them if I could apply my promotion code, to already purchased item.
No problem at all! I though i had to cancel my order and repurchase.
Caliroots just refunded 15% to my credit-card, which happened within minutes!
Every pair of future shoes will be purchased from Caliroots!
Fast delivery, good customer service, great experience!

Reply from Caliroots
Salomon simply don’t have any stock of their popular shoes, so I searched and found that Caliroots had exactly what I wanted. I bought 2 pairs of different sizes, kept the pair that fitted me best and returned the other pair. Caliroots delivered the shoes promptly, sent a free return label so I was able to return the unwanted pair at no cost, and was refunded almost immediately. Their customer service people were wonderful and the overall experience was excellent. I will definitely be checking their website first when looking for products.

Reply from Caliroots
I have been using caliroots for many a number of years to order sneakers and clothes and apart form the brief time the caliroots website was down. I have never had an issue with orders / deliveries or returns, I always recommend the site to pals who have not heard etc.....top spot

Reply from Caliroots
Bought a jacket at half price, had to return it, because of size issues.
Shipping + quality of the product was excellent, and the money was returned shortly after I mailed the jacket to Caliroots.
Excellent service as always.

Reply from Caliroots
My first order with this company was smooth and professional. I'm please with them so far!

Reply from Caliroots
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