Calissa Reviews 

479
TrustScore 3 out of 5

3.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I do appreciate that Calissa took many effort to ship my products I ordered to Germany. There were many problems while shipping, Calissa team helped me to change another trustworthy shipping company a... See more

Rated 5 out of 5 stars

I ordered a number of products all of which were of great quality. The calm balm with lavender has benefited my elderly father not only with a moisture barrier but the benefits of lavender helps kee... See more

Rated 3 out of 5 stars

Unfortunately my eyebrow powder arrived broken & crumbled in its packaging. Nothing else in the box was broken & it was well packaged so I’m assuming it was broken before it left the warehouse but was... See more

Company replied

Company details

  1. Beauty Supply Store
  2. Beauty Product Supplier
  3. Hair Product Store
  4. Health and Beauty Shop

Information provided by various external sources

Looking for a beauty fix in a flash? You've come to the right place. We believe in beauty made easy and fabulous made fuss-free. Welcome to Calissa. Your beauty. Your way.


Contact info

3.1

Average

TrustScore 3 out of 5

479 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.1

All reviews

(479)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

mason pearson brush never received !!

bought a mason pearson brush and never received it !! contacted them numerous times and only one response in the beginning and told to continue to wait. I have waited past the delivery date and tried to contact them 3 more times and nothing.... so still NO BRUSH and NO RESPONSE

December 24, 2019
Unprompted review
Calissa logo

Reply from Calissa

Hello Val,
Thanks for taking the time to leave a review.

I'm really sorry that your order hasn't arrived yet. I'm afraid we don't have any messages unanswered. Please send us an email to help@calissa.com with your order number or email address so that we can locate your order and find a solution.

Regards,
Roberto.
Calissa.

Rated 5 out of 5 stars

Great

Great! Efficient! Loved it!
The only thing I would like to see on your website is a list of product ingredients))

November 19, 2019
Unprompted review
Rated 1 out of 5 stars

I ordered my goods on 6th October,2019…

I ordered my goods on 6th October,2019 and as of 20th November have still not received parcel. So not very happy at all.

November 19, 2019
Unprompted review
Calissa logo

Reply from Calissa

Hello Lynne,

Thank you for taking the time to leave a review. I’m really sorry the parcel hasn’t arrived! We understand how frustrating it can be to have an order lost, please accept our apologies for this.

We have sent you an email offering you the option of being fully refunded or having the items resent at no extra cost. Please, get back to us as soon as you can so we can proceed. You can do that by replying to our last email or at help@calissa.com

Kind regards,
Roberto
Calissa

Rated 5 out of 5 stars

Extremely happy with my whole experience

Extremely happy with the service , my order but most importantly the price.
The initial discount just for signing up is amazing and even with paying the very low postage all the way to Australia my order was still heaps cheaper then buying locally.

November 19, 2019
Unprompted review
Rated 5 out of 5 stars

Love Calissa

Love Calissa. Every thing I ordered arrived in perfect condition, well packaged. Oh, and very quickly. I have been reading the reviews on the Mason Pearson hair brush, but the prices were so expensive that I just couldn’t. Your price was good so I got the brush. I love it. I will be buying one for my husband and niece. Also your samples were very generous. Couldn’t be more happy with buying from Calissa.

November 6, 2019
Unprompted review
Rated 5 out of 5 stars

So happy to have found Calissa

So happy to have found Calissa! Made a difficult to find product easy. International shipping was quicker than expected. Will definitely b e making this my first stop for my favorite skincare brands.

November 1, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look