Order never arrived. Emailed 3 times. Never responded. Took the money and ran. Scam company - do not order from them.
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See what reviewers are saying
I do appreciate that Calissa took many effort to ship my products I ordered to Germany. There were many problems while shipping, Calissa team helped me to change another trustworthy shipping company a... See more
I ordered a number of products all of which were of great quality. The calm balm with lavender has benefited my elderly father not only with a moisture barrier but the benefits of lavender helps kee... See more
Unfortunately my eyebrow powder arrived broken & crumbled in its packaging. Nothing else in the box was broken & it was well packaged so I’m assuming it was broken before it left the warehouse but was... See more
Company replied
Company details
Information provided by various external sources
Looking for a beauty fix in a flash? You've come to the right place. We believe in beauty made easy and fabulous made fuss-free. Welcome to Calissa. Your beauty. Your way.
Contact info
United Kingdom
- 03300 883765
- help@calissa.com
- www.calissa.com
3.1
Average
479 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Deliveries are punctual and accurate
Deliveries are punctual and accurate. Only issue I have is quantity of certain items is only one or limited when I tried to order multiples. It happened to too many items I tried to order.
October 24, 2019
Unprompted review
Fast delivery and good quality!!
October 23, 2019
Unprompted review
I was looking for a Denman black brush.
I was looking for a Denman black brush.
It’s perfect size ( a little bit smaller than ordinary ones so easy to pack for travelling, but still easy to brush my thick hair. I colour my hair but it does keep clean!
October 19, 2019
Unprompted review
I think is the bad service
I think is the bad service. Becase i ordered product in 3 Oct and i received in 17 oct.
Product expired date 11/19.
And your website isn’t tell before i buy.
October 19, 2019
Unprompted review
Reply from Calissa
Hello Kanok-on,
Thank you for taking the time to leave a review.
We are really sorry that your received products with such a short expiry date! Please accept our apologies for this. We have started a stock-take in our warehouse to ensure this doesn't happen again.
I confirm that we have fully refunded you.
Please don't hesitate to contact us on help@calissa.com for any information you need.
Best Regards,
Roberto.
Calissa.
Beautiful Mason Pearson hairbrush
Beautiful Mason Pearson hairbrush, fast shipping, and great prices.
October 18, 2019
Unprompted review
Great Service!
October 17, 2019
Unprompted review
Your stock of Radical skincare products…
Your stock of Radical skincare products is very limited and you have been out of stock of some items for several months
October 16, 2019
Unprompted review
Great value
Great value and products arrived free post in about 3 weeks
October 6, 2019
Unprompted review
Great service from Calissa.
Calissa Beauty let me know the day that they had more of the product in stock, that I had been waiting for and not only that , my order was packed ans shipped the very same day, with an email notification to let me know that it is on its way.
You cannot get better service than that.Iwill look forward to my next purchase from Calissa.
Good Luck and Regards, John.
October 4, 2019
Unprompted review
I ordered a brush and received it in…
I ordered a brush and received it in perfect condition with no issues.
October 4, 2019
Unprompted review
All positive
It has been the first time I bought something from Calissa. I am very happy with the fast reply, price and shipping of the product. I knew the product (Aromatherapy Associates body oil) and I think it is excellent. I opted for the untracked shipping and it took a while [I am in New Zealand), but everything turned up well.
Francesca
September 27, 2019
Unprompted review
Great product and service
Seamless service - product arrived well packaged and in great condition, plus it was significantly less expensive than any other website.
September 27, 2019
Unprompted review
Calissa is Best
Very, very good! Fast Delivery, good Products. Excelent. Thank you! Best Regards. Angelina (Swiss)
September 26, 2019
Unprompted review
damaged product
Unfortunately my eyebrow powder arrived broken & crumbled in its packaging. Nothing else in the box was broken & it was well packaged so I’m assuming it was broken before it left the warehouse but wasn’t checked prior. Otherwise I was really happy with everything but receiving a broken product was disappointing.
September 23, 2019
Unprompted review
Reply from Calissa
Hello Simone,
Thanks for taking the time to leave a review.
We are really sorry that one of the products arrived damaged. Please accept our apologies for this. We have contacted you at the email address provided in order to resolve this issue.
Please don't hesitate to contact us on help@calissa.com for any information you need.
Kind regards,
Roberto.
Calissa.
The cream did not have the same lovely…
The cream did not have the same lovely smell as the one i purchased from this works directly and slightly different consistency.......makes me think its from vrry old stock. Disappointing.
September 20, 2019
Unprompted review
Did not answer my question and slow…
Did not answer my question and slow service
September 19, 2019
Unprompted review
Reply from Calissa
Hello Agyei,
Thank you for taking the time to leave a review.
We are really sorry that a question have been missed. We have reviewed our emails and chat messages and we have not received any previous communication from you. On the other hand, we have been able to see that, according to the tracking information, your order was delivered the next day after being placed.
Please don't hesitate to contact us on help@calissa.com for any information you need.
Best Regards,
Roberto.
Calissa.
Good customer service
Customer service were quick to answer my queries which was excellent. Would order from Calissa again
September 14, 2019
Unprompted review
Great service and delivery
Great service and delivery. Very happy. Thank you
September 13, 2019
Unprompted review
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