Camerabox 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

I had a problem with the delivery time - 2105 in the evening when i had given up all hope, but apoart from that, everything was in order, I received what I ordered and all in good condition. Will use... See more

Rated 5 out of 5 stars

Called at 10:30am to check stock position on Canon 550D kit. 12 in stock. Warned that as a new customer, and due to the amount, additional security checks may be necessary. Ordered via web site and re... See more

Rated 1 out of 5 stars

Under no circumstances deal with this company. It's the kind of company where their customer services people refuse to give you their surname - which ought to make you question, why has this become th... See more

Rated 4 out of 5 stars

Would have given 5 stars if City Link had delivered to the right address instead of the bus garage next door. They're excuse that 'nobody to take delivery' was rubbish as my company has people around... See more

Company details

  1. Photo Shop
  2. Camera Store

About Camerabox

Information provided by various external sources

Camerabox - The Professionals Choice
  • 5 Year warranty
  • UK based company shipping direct from the UK

  • Contact info

    All reviews

    (623)

    0 reviews in the last 12 months

    Write a review
    Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

    Rated 5 out of 5 stars

    Camerabox - Will use them again!

    The item arrived within 2 days of placing the order, it was delivered by Royal Mail (suprised it ever made it!)
    Camerabox will now be one of my first searches when buying any further photographic items.
    Absolutely fantastic service!!

    April 12, 2011
    Unprompted review
    Rated 5 out of 5 stars

    Fantastic service

    This compay is truly professional ... They kept me updated by email every step of the way! Fantastic service, I will be using them again.

    April 11, 2011
    Unprompted review
    Rated 5 out of 5 stars

    Very Happy Customer

    Brilliant! Ordered last night on camerabox's website, for express delivery. Received 20mins ago, brilliant service, cheap prices, fast delivery = one very happy customer.

    April 8, 2011
    Unprompted review
    Rated 5 out of 5 stars

    BIG thank you to Camerabox

    Having read through alot of reviews on this website and many others all I can say is that I'm quite shocked! I have use Camerabox.co.uk several times since they opened in my local area, and I have always had great service.

    It's a fantastic way to shop for photographic equipment, and so so easy!!

    It's simple, just follow these steps:
    * make sure you got money in your bank account. NO MONEY = NO GOODS
    * choose your goods.
    * check your billing address and delivery address. These are easily changed.
    * pay for the goods using credit, debit card or paypal.
    * Free Delivery!

    NOT ONCE HAVE I EVER ENCOUNTERED A PROBLEM!!!

    FINALLY, a BIG thank you to Camerabox for the FANTASTIC service that you guys provide!!

    April 6, 2011
    Unprompted review
    Rated 5 out of 5 stars

    Absolutely excellent

    I placed my order through Camerabox, after having a recommendation from a coworker. He used them a year ago, and had spot on service and I must say I agree. I must add though I did find the delivery company they use a pain to deal with, but apart from that no gripes with Camerabox. Will pass on the recommendation, thanks Camerabox.

    April 5, 2011
    Unprompted review
    Rated 5 out of 5 stars

    Canon 550d - Best Deal!!!

    I placed an order for a Canon EOS 550D DSLR on Friday evening for express delivery, and received it at 8:30am today. When I ordered it on express delivery, I thought I would receive it yesterday to be honest. But after speaking with Camerabox yesterday I was informed, that because I placed my order at 8pm on Friday eve, it was not processed until yesterday. Apart from feeling slightly let down on that. The experience was great, received all the information that is usual from an online retailer, and at the cheapest price too... Would definitely recommend to others...

    April 5, 2011
    Unprompted review
    Rated 5 out of 5 stars

    Unbeatable!!!

    I bought a Canon underwater digital camera from Camerabox about 3 months ago. The price, order process and delivery were excellent. Sadly the camera developed a fault about a month ago. I returned it under the warranty, it was examined and deemed to be unrepairable, I promptly received a refund then purchased another camera. Again my order was quickly and efficiently processed and delivered, I have recommended Camerabox to lots of friends. ...

    March 28, 2011
    Unprompted review
    Rated 5 out of 5 stars

    WONDERFUL COMPANY

    JUST TO SAY. WHAT A WONDERFUL COMPANY YOU ARE. YOU CHARGE THE RIGHT PRICES. YOUR DELIVERY IS SPOT ON. AND NOT TOO EXPENSIVE.
    ALL IN ALL. YOUR COMPANY IS THE BEST AND VERY HARD TO BEAT. IN WHAT YOU HAVE ON OFFER.
    I ONLY WISH. THAT YOU WERE HERE IN IRELAND.
    MANY THANKS. ONCE AGAIN. FOR YOUR SUPERB SERVICE AND THE FAST DELIVERY. GOODS VERY WELL PACKED AND SEALED SECURELY

    March 23, 2011
    Unprompted review
    Rated 3 out of 5 stars

    Slow delivery, but good prices

    Hi, I found Camerabox.co.uk on google , they worked out the cheapest and said they could deliver within 2-3 days. Which was good for me, as I didn't need the camera until the following week. I used Paypal to pay for the purchase (just in case) as I haven't used this company before. The order went through the website very quickly.
    After 2 days the order still hadn't arrived so I decided to give them a call. They informed me it should arrive shortly. So I let the weekend pass and another buisness day pass, and still no camera, so I gave them another call to be informed it will certainly be with me the next day. So waiting thismorning I heard a knock at the door and there it was. camera had arrived, finally! So all in all: arrival late, camera as described. Not too bad,, glad i waited.

    March 23, 2011
    Unprompted review
    Rated 5 out of 5 stars

    Overall a simple and painless buying experience!

    The web site is clear. unambiguos. well 'signposted' and easy to navigate and use. Moreover. the range of offerings is excellent and the prices highly competitive - I doubt any propspective customer would fail to find something of interest. especially if they have a clear view/idea of what they're after. Finally. the delivery system/process was very good indeed. Living alone I was not in at the time of delivery but the agent (Citylink I think!) exercised some initiative and common sense and arranged drop off with a neighbour. All that remains is for me to watch for emerging zoom lens deals..! Regards Paul

    March 22, 2011
    Unprompted review
    Rated 5 out of 5 stars

    Very happy I found Camerabox!

    Very happy I found Camerabox! I used to use Jessops for purchasing all my equipment, but after a bad experience I decided to try a different company. So I searched away online and Camerabox seemed to be the cheapest based in this country.

    Using their website was very easy, and I found the lenses I was looking for within seconds, before I knew it I had purchased what I was looking for and it was cheaper too. What was also nice with using their website was that, I didn't get harrased by all the extras, that Jessops try and offer you.

    After placing the order, I received an email from Camerabox, confirming what I had purchased. So far so good. But later that day I received a call from Camerabox needing to confirm address details. Which was annoying, but they did it explaing why they needed to check. After confirming the details I was informed the item would be with me in the next 2-4 days.

    The next day I received an email from Camerabox confirming the order had been dispatched and that I should receive it shortly. To be honest when it said shortly I didn't expect it to arrive the following morning. Pretty quick considering I didn't have to pay anything for the delivery. Will definitely be using Camerabox again for future purchases.

    March 17, 2011
    Unprompted review
    Rated 4 out of 5 stars

    Really Pleased :)

    Really pleased with the service I received. After placing the order, I had a call from Camerabox saying they were having a problem with the order and I had to call back. After finally getting through (seemed a long wait to get through to someone) they informed me I had to confirm a few details before they could proceed. That was fine. I later received an email stating the order had been cleared through and was waiting for dispatch. The following day I received an email stating the order had been picked up by the courier and will be with me within the couple of days. The next day after getting back from work I found a card from the courier saying they had attempted delivery but no one was in so they took it back to the depot. I called the number on the card and luckily they were only 2 miles down the road so I went and picked it up. A bit frustrating I missed the delivery but I was happy enough to drive only 2miles to go collect. Camera is perfect and I am sure my partner is going to love it. Would of rated higher but I had to wait a long time to get through on the phone.

    March 15, 2011
    Unprompted review
    Rated 5 out of 5 stars

    Highly recommended!

    I just thought I would let people know, that my experience with Camerabox was fantastic! I placed my order for a Canon digital SLR on Friday for express delivery, and received it yesterday, to be honest after reading some mixed reviews about Camerabox, I wasn't sure if they would live up to the statements on the website! But my order turned up last night, everything perfect. Recommended to me and I would recommend to others after my experience. I suppose it's like they say you shouldn't believe everything you read in the media..

    March 15, 2011
    Unprompted review
    Rated 5 out of 5 stars

    Extremely Happy

    Extremely happy with your advice and service I received. I called on Monday of this week, for advice before placing an order for a digital slr. I wasn't sure which to go for out of the Nikon D90 slr or the Canon eos 550d, after a long and helpful conversation with a sales advisor at camerabox. I decided to go for a canon eos 550d. So I placed my order over the website on free delivery, for a canon eos 550d bundle which included a memory card and case. After a few minutes I received an email from camerabox with my invoice attached. 24 hours later I received an email confirming the dispatch. Another 24 hours later I received my parcel :) To be honest, I do not think you can get much better than that hey?

    March 11, 2011
    Unprompted review
    Rated 5 out of 5 stars

    Very easy!

    I accessed this site through, a rather worthwhile price comparison link, otherwise I would never have heard of them. I am glad I did!

    The website was bright and easy to negotiate. I found what I wanted (a Nikon D3100) very easily, and ordered one, along with a 16gb card and a carrying case, with extreme ease.
    The articles for sale are able to be purchased singly or included in pre-chosen bundles. I am not sure whether you can order "odd" things separately, but I found a bundle that suited me very quickly.

    The payment method was painless, via my Electron card. I opted for the "super saver" option, as the delivery price was free :) Figured I may as well sit on my bum and wait for delivery, as I am indoors most of the time anyway (and its too cold to go out, LOL).
    The Camerabox website states that delivery is normally within 2-4 days, but as I was ordering it on the weekend, I did not expect that it would arrive until Tue/Wed.

    What I did receive was a very polite phone call on Monday morning, checking on some aspect of confirmation of my delivery address. Once this was done, shortly afterwards, I received a confirmation email that the goods were being despatched, when to expect them, and details of how to track the item (should I need to).


    The goods arrived on the Wednesday were as described, and I got manuals in English as well as French, and all the accompanying paperwork.

    A simple transaction, and very smooth indeed.

    March 10, 2011
    Unprompted review
    Rated 4 out of 5 stars

    Good service

    I ordered a Canon 60D twin lens kit from Camerabox and I was pleased with the service, I could not give them a higher rating as my item was late as the ever reliable courier company lost my item, not their fault sure but I was made to wait, apart from that a good service and reliable company. Will order again.

    March 10, 2011
    Unprompted review
    Rated 5 out of 5 stars

    Certainly buy again from this organisation.

    Before I ordered I emailed to question whether the item was coming from the UK and received a positive response within a few hours from a named customer services person. I ordered two expensive lenses and was advised that they would ship within a couple of days. I then received e-mails from a named customer service representative telling me that they had shipped and providing me with tracking numbers. The items arrived on time. They were in excellent condition and the prices I paid were the best I could find on the web. I have since received a thank you from the company for telling them about the arrival time and a thank you for purchasing. I will certainly buy again from this organisation.

    March 9, 2011
    Unprompted review
    Rated 5 out of 5 stars

    Excelled!

    Due to a late decision on a Bithday present, I ordered a Canon Camera (at a very good discount also!) at about 9.00pm on 5th March with free standard delivery, not expecting it to arrive until a few days later. I was however extremely pleased and surprised to see it delivered at about 9.00am on 7th March.
    I have used Camerabox several times before with no problems, but this time they excelled!

    March 9, 2011
    Unprompted review
    Rated 4 out of 5 stars

    Camtastic!!

    I have been looking around for the Panasonic SD700 for quite a few months now and wasn't 100% sure if there were too many advantages to the upgrade so I decided to call the team to find out, they were very helpful and eventually I decided to go for it and upgrade to the SD800 and I do not think I could have possibly been happier, it is a real shame that I could not give a 5 star review but the item was a day late, all in all a good experience, thank you Camerabox.

    March 8, 2011
    Unprompted review
    Rated 5 out of 5 stars

    Blissful experience

    Ordering with Camerabox was a blissful experience. I ordered last week, on a free postage option they have. I received last night. No problems with the process whatsoever. Lens is perfect came as described. Great stuff! Thx

    March 8, 2011
    Unprompted review

    The Trustpilot Experience

    Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

    We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

    Learn about Trustpilot’s review process.

    Here are 8 tips for writing great reviews.

    Verification can help ensure real people are writing the reviews you read on Trustpilot.

    Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

    Take a closer look