Camerabox 

ordered camera. omitted to add shipping charges. site accepted order. was called via phone to give my credit card details over the phone. I preferred not to. Order was cancelled. Re ordered. Goods received well packed and bang on time.

on-line order process should have picked up my initial oversight and stopped me from proceeding with payment.

prompt response to my emails sent to the company.

pleased with service and goods

We placed our order on Camerabox.co.uk, the reason being; they came out on top of the best deals we could find on all the price comparison sites. We placed our order on Friday 4th with express delivery as the method of postage. And we received it at 8:30 this morning. In my opinion, that is extremely quick service. To be honest we couldn't quite believe our eyes! Now I wouldn't think twice when looking to purchase any further photographic equipment. Just outstanding service, I can't give them enough credit. Keep up the good work guys!

I found my experience with Camerabox, extremely good. Just one minor hiccup whilst placing an order though, which just involved me having to call up the helpline, and wait on hold whilst they resolved the problem in the technical department. Once problem was resolved order sailed through. I received confirmation within seconds, and then an email later that day confiming dispatch. Parcel turned up thismorning, camera was as described, and I must add that the cheap camera case that came with it was actually really nice. Cheers

I received my camera from camerabox after 6 days on the 2-4 day delivery, so 2 days late over what they quote. But they were the cheapest I could find so I saved myself £30 which is very much needed at the moment, what with the stupidly high petrol prices! Would recommend to others, but perhaps not if they were in a rush...

I thought I would place a review to show my deep gratitude to the entire team at Camerabox as I feel that some of these reviews are completely unwarranted and seem to be blown out of proportion, I ordered and my item was held as some security checks needed to be carried out, perfectly fine if you ask me! If a company is looking after their customers from this early on in the transaction I do not know how that can be bad news! I also received a dispatch notice within the next two or three hours and received my item on the 4th day (which was within the super saver delivery service might i add!) at any rate I would talk to the team at Camerabox, they will be more than happy to put your mind at rest!

when i read these reviews i will admit that i was slightly nervous, but after taking a gamble i am very happy that I did as i received a call after my order was placed to check my details and i received a dispatch notice almost straight away! The item was in my hands 2 days later, for a free delivery service I really can not fault them! I would suggest you look past all of the disgruntled customers and judge for yourself!

I ordered a 550D on the 24th February, contrary to most reviews on here I received my item within 2 days on a free delivery!
Keep up the good work Camerabox!

Ordered a Sony NEX-5 twin lens kit with their "super saver delivery" and received a dispatch confirmation email the same day, even though it was meant to arrive 2-4 days later it was with me the next day! I can not fault their service and will definitely use them again!

Highly delighted with this purchase. the camera was at the best price on the net and best for value especially when you consider the fact that it came with a 5 year warranty. Any other supplier could only offer a 2 year waranty. with the option of additional warranty costing almost the same as the camera.

Really please i trusted my order with Camerabox. I was let down terribly by another online retailer, who claimed they were a UK company but wee actually shipping out of Hong Kong.
After my first disappointment i found Camerabox's website. A little dubious, i phoned them and managed to speak to a sales rep in a matter of minutes. He confirmed that they are a UK based company, with warehouse in Oxford and Doncaster, and that their stock was sourced within the European market, so would be covered under UK warranty.
Trusting in this new information, placed my order for the Sony TX5 in silver. Only an hour had passes and got an email confirming shipment! The camera arrived as agreed the next day and it is fantastic. I needed a small compact i could fit in my pocket, and this fits the ticket perfectly

Just what you want and maybe more than you can usually expect. Goods ordered Saturday afternoon, arrived Tuesday morning. Well packaged, perfect condition, exactly as ordered.

One query after receipt answered satisfactorily within minutes.

Considering they were offering the best price for the package I could find after much searching AND there is a 5-year guarantee, what more could you ask?

For Internet shopping to get better than this, they'd have to deliver it personally in the evening with a bottle of champagne chilled to the right temperature.

Just opened package and used my Fuji S2800 HD. All has gone well and the product is working as expected, thank you. It is a worry when you hear that customers are having problems contacting companies and it DOES make one wary, particularly when the company is online. I get bothered, too, when the numbers one sometimes has to dial are at premium rates. I haven't had this issue with Camerabox, hence my 5 stars.

ordered camera and lens (total £760.) site showed in stock, paid next day premium, stock still not here 3 days later AND angry bad mannered sale person now tells me item will no even be despatched until Tueday of NEXT week (7 days after the original SHOULD have been despatched !!!

Am always happy to deal with Camerabox due to there wide range of products and first class service (in my case at least). I've never had any problem with any product purchased from the site and anything I did order was delivered in a timely fashion. Intend to deal with them long into the future.

I found camerabox website after searching google shopping for the Fuji S2800 HD. They certainly had the cheapest price. I checked out their website and was impressed with it general layout and overall competitive prices. I placed my order with them on Monday 14th Feb, and shortly received email conformation with my invoice. I didn't opt for the express delivery, just left it with the super saver delivery.
I phoned them on Wednesday just to check that everything was ok with the order, and also check that it was going to be shipped as I'm flying out of the country on Saturday morning on my holiday to Tapawera, New Zealand. The customer sales adviser i spoke to was extremely helpful, and actually informed me that the item had already left that morning, and delivery was anticipated by Thursday 17th (today) and i would get an email confirming this.
True to their word about 20 mins later i got that exact email, with a tracking number, and bright and early on this cold February Morning, City-Link turned up with my parcel.
Thought it was packaged very well and arrived just in time for me to have a quick test of the camera before i fly out. Needless to say, i would recommend them and will be using them again in the future. Looking forward now to using my new camera out

I did a fair bit of research before settling on a Canon 550d. Camerabox offered the best price on the model, but had overwhelmingly bad reviews on delivery and customer service. To be honest, it was a leap of faith to put in my order - even though I am aware that those with a positive experience often don't write reviews.

I am happy to say that my experience with Camerabox was positive. It did take some time getting through to them on phone, but the person at the other end was courteous and helpful. I placed the order through their website, using the free delivery option, and the camera was with me within two days of ordering. All the contents were inside the box and it was British stock.

My experience with CAMERABOX.co.uk has been the worst I have ever experienced, their live online stock is not correct, they will try to make you accept a different model, I would recommend that you ask for a refund immediately if this happens, this was my mistake. Every time you contact them you get a contradiction, they eventually after 2 months plus refunded my money, but I had to contest the transaction with my credit card company. I’m still currently waiting to be refunded my postage for returning an incorrectly sent camera back in Dec2010.

got a great bundle deal from Camerabox and best price on the net at time of looking. was kept well informed and got a full receipt immediately after purchase.great speedy service for Northern Ireland, generally the post takes an extra few days but not with this purchase. The cost did seem a bit steep to NI, but worth the efficiency.all arrived on time, a good all round service.

ordered my camera at 7pm on Monday and it arrived at 10am on Wednesday with their next day service. Brilliant! the salesperson on the helpline was very friendly and polite and was able to confirm the item was available for delivery. overall I highly recommend ordering from camerabox.

Cheapest price indeed, and the advise i received over the phone was excellent. I found their website easy to use, but the delivery did take an additional 2 days then the quoted 2-4, but it was free unlike other online sites who charge shipping under a certain amount.
I have been using my Panasonic TZ10 now for the last few days and outstanded with the quality of the camera.