Camera Jungle Reviews 

I sold an old camera and lens and found the process easy as I all the questions I had answered quickly.

I’ve sold kit to Camera Jungle a few years ago and found them easy to deal with with prompt payments and inspection updates. Having just sold some more kit to them this week I can safely say they’re still a great company to deal with for all the reasons I mentioned. Definitely recommend.

The Camera Jungle is a great company as I had little problem for selling my Camera I found this company and I'm happy now to sell my camera in this company

Good communication - slightly slow to respond to initial email but set up collection without issue. Collection courier turned up as expected, no hassle. Only took a few days to receive confirmation that the item had been checked and payment had been processed. Courteous and helpful staff throughout the transaction.

Easy to complete the form to sell my gear, very competitive price, easy to send my stuff and then paid quickly. Can't really ask for me!

Quick and easy great communication very satisfied with the service and sale , highly recommended

Sold lots of high end camera equipment through this company and always found them to give the best price and service. Recent transaction took just 7 days to complete from myself posting equipment to them. Up to date can't fault them.

I've bought and sold camera gear through Camera Jungle and have always had an excellent experience from initial quote, through collecting my gear to final payment. Equally, gear I've bought has been exactly as described on the website. Prices are competitive and the service is great!

Camerajungle offered the best price for the sale of my camera equipment, quite a bit higher than their competitors. My emails were answered swiftly and being able to drop my camera off to their partner Jessops in Bath instead of posting or arranging a courier was invaluable. I dealt with Adam from the off and would recommend this company.

I first sold a lens to Camera Jungle several years ago, and the process worked flawlessly. I turned to their site again recently to sell another lens. However, I was slightly concerned to read a few negative reviews dotted among the larger volume of positive write-ups. Nonetheless, the price offered was highly competitive, and, based on my previous experience, I cautiously decided to proceed with Camera Jungle again.

I need not have worried. After sending off my lens, the communication was excellent and the payment arrived swiftly. Based on my interactions with Camera Jungle, I could not recommend them more highly, and I would not hesitate to sell my gear through them again in the future.

Thank you Adam at Camera Jungle. Communication was excellent. We would all like more for our camera's and accessories but I have to admit, Camera Jungle are the professionals and I accept their investigation / feedback. I was happy with the overall price as I would have only left my expensive camera in a cupboard as it turns out I'm no photographer. Thank you Adam & Camera Jungle.

Terrible. Part of my camera ended up broken and then claimed it arrived to them in that condition.

I wanted to sell them a DSLR, followed the online instructions, packaged it up and hand delivered it to the Jessops store. Few days later they said the viewfinder mask was broken and could not accept the item.

I tried everything to reason with them, even had pictures of the item before but to no avail. They said they checked cctv and conducted interviews with members of staff and were satisfied it wasn't their responsibility.

It's quite clear someone tried to remove the viewfinder mask, didn't realise there was a small screw to remove and snapped it off. I know the camera wasn't packaged like that and the damage requires dexterity.

Untrustworthy and unprofessional. DO NOT USE. Go to MPB instead.

My enquiry was dealt with in a friendly and professional manner by Adam, and whilst I decided not to purchase on this occasion I wouldn't hesitate to come back should I be in the market for a camera or lenses in the future. Ian, Coventry

I wish I had read the reviews first. My husband dropped off my Nikon 70d and 2 lenses 2 weeks ago at the Oxford street address after having an on line quote and purchase order, and now I can’t get through to phone or get any response from e mail. I am considering whether this should be pursued legally ..

My daughter was looking for a camera that would be suitable for college, and after trying the usual go tos like currys, cex I just couldn't find anything within my price range. Luckily I got in touch with Adam via email, he was very honest on pricing and helped provide a better understanding for what I was after. My partner has also been looking to trade in a Canon lense which we got a very fair price for, better than we'd received through cex. Very happy with the quality of service and would highly recommend to everyone looking to buy or trade!

Bought a Canon 6D mk2 with a 35mm lens. Just got started with photography, friend recommended Camera Jungle to me. No issues, lens was Good condition and the camera was Excellent, will use again when a mint 70-200mm comes available

Please save yourself a great deal of trouble and NEVER use Camerajungle.Co.uk! I purchased a Canon5D from them and paid online by debit card on 24th Feb. When I hadn’t recieved the camera 5 days later I chased them and was told the order was cancelled and a refund would be made. They told me to pay by credit card also which I did. Despite numerous chasers they still haven’t refunded my so I have paid for it twice! It’s now 6 weeks later and still no refund so I am commencing Court Procedings.

The worst experience ever! Do not buy from this company. Spent £640 on a lens that was supposed to be in ‘mint condition’. They sent it to me with a clearly obvious faulty manual focus. Still waiting for my refund 4 weeks later. Have had to open a dispute through paypal. Awful company. Do not believe their promises of refunds etc. They will hold on to your money for as long as possible.

Sold my only camera and three lenses with it through trade-in and a DHL courier came to collect it and still after 4 weeks of the collection I still haven't got a response about the payment! I tried to call them but they didn't even pick up once. I emailed them many times but still haven't got a response or a payment!

After receiving a quote for my Nikon D90 and 18-105mm zoom lens they arranged for DHL to collect and, using the DHL tracking website, was able to see it had been received by Camera Jungle on March 15th. Since then nothing. No response to my emails asking for confirmation of receipt and the phone number is a pre-recorded message saying they are closed.
Used Jessop's online messaging system to ask for help (as Camera Jungle is a sister company of Jessops) and Jack was able to confirm the items I sent had been received and that Camera Jungle didn't have many staff.
Frankly this isn't good enough and, if I don't have a response within a few days, am considering going to the small claims court.