Camera Jungle Reviews 

2,720
TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Thanks for using DPD with secure code (possibly the best logistics guys out there for these kinds of fragile transports)! - Anyway, got my EF 35mm f/1.4 L Mk.II and was impressed at what you described... See more

Rated 5 out of 5 stars

Dealt with camera jungle for multiple trade ins and sales of my old kit. Easy process, good communication, choice to drop off at a store or they arrange collection. Inspection team seem to know thei... See more

Rated 1 out of 5 stars

I Have used this site on a few accessions and also recommended them to many of my friends. Unfortunately now I can't use them unless I am off work due to thier delivery system. ( you have to be i... See more

Rated 4 out of 5 stars

Bought multiple refurbished camera bodies & lenses from Camera Jungle over the last few years. I'm satisfied for the most part - great prices & really fast delivery. My only gripe would be the lack... See more

Company details

  1. Photo Shop

About Camera Jungle

Information provided by various external sources

Who are we?

At Camera Jungle we believe there is a camera for everyone, whether you're an absolute beginner just learning the difference between aperture and shutter speed, or a professional photographer looking for the latest digital SLR. Camera Jungle is run by photographers, for photographers, so we are perfectly placed to know what you want and how to supply it, if it's the latest Nikon Digital SLR, a cutting-edge LUMIX Compact System Camera or a used zoom lens to take on holiday.

We're based Marlow (Buckinghamshire), where we moved after successful years in Oxford Street (London) and Chessington (Surrey).

Sell Us Your Camera

Did you know we also buy digital cameras and lenses, as well as many accessories like flashguns and battery grips? We take DSLRs, Compact System Cameras, and even GoPro cameras. We offer instant online prices so you could have a guaranteed price for your kit within seconds. So head to our website now to get a quote.

Contact Details

Postal Address: Camera Jungle, C/O Data Select, 136 Edinburgh Avenue, SL1 4SS, UK

Telephone: 0330 808 3324

Email: hello@camerajungle.co.uk


Contact info

3.7

Average

TrustScore 3.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(2,720)

7 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good Company

Bought multiple refurbished camera bodies & lenses from Camera Jungle over the last few years. I'm satisfied for the most part - great prices & really fast delivery.

My only gripe would be the lack of quality checks before sending the gear out. Quite a few lenses I received were very dusty & needed a good clean before use. Apart from that great experience, found some real bargains on here.

June 24, 2021
Unprompted review
Rated 5 out of 5 stars

Camera Jungle - Lens purchase

I purchased a Canon (Mint) condition lens. My experience was 100% positive regarding Camera Jungle. Good communication, prompt lens dispatch, which arrived the next day. The lens was exactly in the condition described. I have previously purchased and sold items to Camera Jungle with no issues whatsoever.

April 7, 2021
Unprompted review
Rated 5 out of 5 stars

Good company to buy and sell with

Have both bought from and sold through Camera Jungle. Always a good, hassle free experience. They are prompt in replying to any queries and give good customer service. Would definitely recommend.

March 26, 2021
Unprompted review
Rated 5 out of 5 stars

Canon 5d MKiii

My order arrived promptly and very securely wrapped! Also my enquiries about the suitability of my existing accessories for use with this camera was answered quickly and satisfactorily.
Would recommend Camera Jungle to my friends and colleagues, and will certainly be using again.

March 20, 2021
Unprompted review
Rated 1 out of 5 stars

Disgusting service

Not happy sold a lens was told to,give payment details then it would be made to my bank now it’s 10days later at this time of review and no money I did email was told I had to wait at 10days or more this is disgusting service they have my lens but will not pay me I have sold itemsto mbp in the past and they pay almost same day they give amazing service ,but camera jungle are not a good shop to use

March 17, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic transaction

Fantastic transaction, I ordered a lens at 3:30pm and it arrived the next morning, packed well and as described. I would not hesitate in dealing with this company.
Keep up the good work.

March 16, 2021
Unprompted review
Rated 5 out of 5 stars

Ordered the camera Saturday

Ordered the camera Saturday, received it Monday, along with a charger, battery, strap, cds, instruction manual, some other cables, all in the original box.

March 15, 2021
Unprompted review
Rated 1 out of 5 stars

Warning. Do not sell your items.

I have been waiting for more than 10 days for payment for my equipment and I cannot get hold of them by phone or email. Very communicative up front but have now gone quiet.

March 10, 2021
Unprompted review
Rated 2 out of 5 stars

They haven't paid me, I can't get hold of them.

I've waited over ten working days for payment for the camera I sold. They haven't replied to my emails, their 0330 number doesn't exist and their 020 number says the office is closed. I can't get hold of them at all to arrange my payment.....

Have they gone bust?

--------------------

Edit: they have finally paid. so I've upgraded to two stars.

March 10, 2021
Unprompted review
Rated 1 out of 5 stars

Do not sell to camera jungle

Ten working days for payment?? They don’t mention that on their website. And then laughably tried to claim covid was slowing payments down. I think they are hoping to sell my equipment before paying me. Never again. Appalling business practice.

March 1, 2021
Unprompted review
Rated 5 out of 5 stars

Nikon 80-400mm vr fx af-d f/4.5-5.6 lens

I purchased a Nikon 80-400mm vr fx af-d f/4.5-5.6 lens and so far I am very happy with my purchase. It comes with a 12 month warranty, which is why I got it. I am happy with the service from Camera Jungle. I have used them before and they have not let me down. I would buy from them again. They pack items very well and delivery is good too. Thank you

February 17, 2021
Unprompted review
Rated 5 out of 5 stars

Honest online trader

Honest online trader. I have purchased various items and they turned out to be what was on the ad. This trader is always the first port of call when purchasing camera gear

January 23, 2021
Unprompted review
Rated 1 out of 5 stars

camera was broken when received

camera was broken when received and even though I got a refund I am still out of pocket for the return postage. Used Camera Jungle twice and both times there were quality issues, will not be using again as have not had these issues with other used camera sites.

January 21, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look